The food was delicious, and the staff was very friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bourbon Street Chicken and Shrimp
Pi Mac
We haven't ordered from this restaurant in 2 years until today, and they still continue to disappoint. ( ! )TIP for online orders and requesting utensils to be included: call ahead of your delivery to remind them if you need them, but I doubt they will put them in the bag anyway. Side portions are always shorted to not even the very bare minimum. They will short you any way they can. Salmon was dry and disappointing. Steak ordered rare but cooked done. The cole slaw from Walmart across the street was much, MUCH better than from this restaurant. If they wanted to continue cutting corners, they just need to sneak in food from there!We will wait 3 or 4 years to order again, IF at all, but we will definitely give other local restaurants our consideration.The only thing that made the grade was the chips. Those chips just happen to be separate from Applebee's and bagged from another producer in Edinburg.
Atmosphere: 3
Food: 2
Service: 1
Alex Resendez
Food was ok once we got it but it was a little on the cold side. Very slow service.The atmosphere felt like I was at a cantina instead of the classy atmosphere that Applebee's used to have
Atmosphere: 1
Food: 3
Service: 1
John Westcott
Couldn't rate the food we never made it that far. On two different occasions we attempted to dine at the Palmhurst TX location. Once we we seated it took forever to get a waitress to take our order or even acknowledge we werethere. On Monday March 25, 2024 we were once again seated and waiting for someone to take our order, after 8 to 10 minutes a couple of women came in an were seated behind us and they were immediately greeted by two waitresses and orders taken while our group of 4 just waited. I would hate to think it was discrimination, but it sure felt that way! We got up and left again. This time we tried the McAllen location where we experienced a much different reception and had a fantastic meal. The wait staff at the Palmhurst location could really use some training and definitely some in diversity. Very disappointing even after telling the manager why we were leaving it was like "I'm sorry" but didn't really seem real concerned. I will be sure and tell all of my friends and neighbors of my experience. At this time I would not recommend this location to any Winter Texan.
Atmosphere: 1
Service: 1
R R
I just had the worst experience with Applebee's in my entire life. Applebee's in Palmhurst Texas. First the waitress comes to ask for our order but cuts my wife off midway through her order to ask me a question then starts to ask my wife all over again what she wants like they never talked before. Little did we know the whole shift was sitting next to us including the cook, eating and when he was done he went back to start cooking our meals. We actually had to walk up and ask the bartender to make our drinks. The food order took around an hour to make. The food actually came out in a bag on the plate! and to finish off, we paid and were leaving we were stopped at the door from the waitress saying she charged us the wrong amount. I asked what she wanted to do and she stormed off and then the manager came out and explained the situation. So, he refunded the amount we already paid and then went and charged us again. There was nothing that would invite us back. I'm military and have served over 22 years and have ate at Applebee's all over the country and never had such poor service as this. The only person in that building with good customer service was the bartender.
Atmosphere: 1
Food: 1
Service: 1
Mere Grro
Place is nice service 7 out of 10 good atmosphere food 7 out of 10
Atmosphere: 4
Food: 4
Service: 4
Rocio Flores
Very good food, very friendly
Atmosphere: 5
Food: 5
Service: 5
Rick Guzman
Bad service need to train your staff
Food: 2
Service: 1
Janie Lopez
Server was moody, steak was tough( we ordered med. And med well both were tough. Very slow.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Side Steamed Broccoli, Menu
Ana Montoya
Worst service ever. Waiters were ignoring our table had to get up and ask for someone just to our order going, food took forever and my order was wrong. Lost my appetite
Bad service, food wasn't really all that good needed more flavor.To top it off they were not taking catd payment cash only.? So be prepared when you come here seems to be an issue all the timeParking: Well lit
Atmosphere: 1
Food: 2
Service: 1
Dina Elizondo
Got here was going to sit at booth and seats were dirty had to walk to bar to ask for a cloth to wipe it down . We sat down and waitress passed us by not even asking if we needed help til I stopped 1 and told him we are ready to order then he said he wasn’t our waiter. Waiter finally came came to table didn’t know beer menu but they were so ready to take smoke break … might need to improve management js
Atmosphere: 1
Service: 1
Ginger Pena
Ordered $14.99 all you can eat.Food cold...riblets, french fries, wings all cold. Server took a long time to get my silverware as food sitting on my table. Just brought me a fork and not a knife. She stopped to take an order from other customers (2) and place orders. Very disappointing service.
Alex Campos
The food was decent, the waiters were friendly but took too long to serve a drink and the atmosphere was boring.
Atmosphere: 1
Food: 4
Service: 4
Steven Erkman
Ate here as it was close to the RV park we were staying at. The service, food and welcome were very good. The food was lovely, plentiful and all freshly cooked.The cost of our meals were one of the cheapest of the holiday so we found it very good value. Would definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baby Back Ribs, Mozzarella Sticks, Boneless Wings
The food was delicious, and the staff was very friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bourbon Street Chicken and Shrimp
We haven't ordered from this restaurant in 2 years until today, and they still continue to disappoint. ( ! )TIP for online orders and requesting utensils to be included: call ahead of your delivery to remind them if you need them, but I doubt they will put them in the bag anyway. Side portions are always shorted to not even the very bare minimum. They will short you any way they can. Salmon was dry and disappointing. Steak ordered rare but cooked done. The cole slaw from Walmart across the street was much, MUCH better than from this restaurant. If they wanted to continue cutting corners, they just need to sneak in food from there!We will wait 3 or 4 years to order again, IF at all, but we will definitely give other local restaurants our consideration.The only thing that made the grade was the chips. Those chips just happen to be separate from Applebee's and bagged from another producer in Edinburg.
Atmosphere: 3
Food: 2
Service: 1
Food was ok once we got it but it was a little on the cold side. Very slow service.The atmosphere felt like I was at a cantina instead of the classy atmosphere that Applebee's used to have
Atmosphere: 1
Food: 3
Service: 1
Couldn't rate the food we never made it that far. On two different occasions we attempted to dine at the Palmhurst TX location. Once we we seated it took forever to get a waitress to take our order or even acknowledge we werethere. On Monday March 25, 2024 we were once again seated and waiting for someone to take our order, after 8 to 10 minutes a couple of women came in an were seated behind us and they were immediately greeted by two waitresses and orders taken while our group of 4 just waited. I would hate to think it was discrimination, but it sure felt that way! We got up and left again. This time we tried the McAllen location where we experienced a much different reception and had a fantastic meal. The wait staff at the Palmhurst location could really use some training and definitely some in diversity. Very disappointing even after telling the manager why we were leaving it was like "I'm sorry" but didn't really seem real concerned. I will be sure and tell all of my friends and neighbors of my experience. At this time I would not recommend this location to any Winter Texan.
Atmosphere: 1
Service: 1
I just had the worst experience with Applebee's in my entire life. Applebee's in Palmhurst Texas. First the waitress comes to ask for our order but cuts my wife off midway through her order to ask me a question then starts to ask my wife all over again what she wants like they never talked before. Little did we know the whole shift was sitting next to us including the cook, eating and when he was done he went back to start cooking our meals. We actually had to walk up and ask the bartender to make our drinks. The food order took around an hour to make. The food actually came out in a bag on the plate! and to finish off, we paid and were leaving we were stopped at the door from the waitress saying she charged us the wrong amount. I asked what she wanted to do and she stormed off and then the manager came out and explained the situation. So, he refunded the amount we already paid and then went and charged us again. There was nothing that would invite us back. I'm military and have served over 22 years and have ate at Applebee's all over the country and never had such poor service as this. The only person in that building with good customer service was the bartender.
Atmosphere: 1
Food: 1
Service: 1
Place is nice service 7 out of 10 good atmosphere food 7 out of 10
Atmosphere: 4
Food: 4
Service: 4
Very good food, very friendly
Atmosphere: 5
Food: 5
Service: 5
Bad service need to train your staff
Food: 2
Service: 1
Server was moody, steak was tough( we ordered med. And med well both were tough. Very slow.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Side Steamed Broccoli, Menu
Worst service ever. Waiters were ignoring our table had to get up and ask for someone just to our order going, food took forever and my order was wrong. Lost my appetite
Restaurantji Recommends
Bad service, food wasn't really all that good needed more flavor.To top it off they were not taking catd payment cash only.? So be prepared when you come here seems to be an issue all the timeParking: Well lit
Atmosphere: 1
Food: 2
Service: 1
Got here was going to sit at booth and seats were dirty had to walk to bar to ask for a cloth to wipe it down . We sat down and waitress passed us by not even asking if we needed help til I stopped 1 and told him we are ready to order then he said he wasn’t our waiter. Waiter finally came came to table didn’t know beer menu but they were so ready to take smoke break … might need to improve management js
Atmosphere: 1
Service: 1
Ordered $14.99 all you can eat.Food cold...riblets, french fries, wings all cold. Server took a long time to get my silverware as food sitting on my table. Just brought me a fork and not a knife. She stopped to take an order from other customers (2) and place orders. Very disappointing service.
The food was decent, the waiters were friendly but took too long to serve a drink and the atmosphere was boring.
Atmosphere: 1
Food: 4
Service: 4
Ate here as it was close to the RV park we were staying at. The service, food and welcome were very good. The food was lovely, plentiful and all freshly cooked.The cost of our meals were one of the cheapest of the holiday so we found it very good value. Would definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baby Back Ribs, Mozzarella Sticks, Boneless Wings