I just ordered a bacon burger got my order through drive thru got back to my office and no bacon on the burger.😡. I called the restaurant no answer called it several times no answer. Ugh very disappointed.
Guadalupe Mata
RR super dirty, toilet paper everywhere, toilets stain w/ poop & playground chairs mega super dirty, floor super dirty & tables also. Tables upfront also dirty didn't got cleaned after customers ate, floor super dirty, fountain drinks filled w/ ice. Everything super sticky
Noel Guzman
Got the order right and the staff was really friendly
Frank Salinas
After telling the girl at the window 2x it was the chicken sandwich, I get home and my son gets a chicken wrap. 2 times I told her, maybe 3. Then I call to tell them and nobody answers, called 2 times, same result. No thank you, no have a nice day, no customer service experience. Sad umsuch an easy job can be done so wrong.
Diana Vargas
Always missing items to the orders!
Alonzo Munoz
Order was giving incorrect, you try calling and no answer,
John Barras
Roaches on the floor. Food on the floor
HNB Ace
Dirty everywhere they dont even clean it its disgust !!!!!
Cassy Garza
I ASKED FOR NO TOMATOES AND NO CHEESE FIRST THING THEY DO IS ADD IT & DOUBLE. PLUS FOOD WAS SO DAMN COLD.
Alex G
Kinda dirty and miserable ngl, but the food comes out quick.
Went through the drive through, asked for 2 biscuits and small hash browns. They took 15 mins, had me waiting so I decide to get off to ask. Girl at counter proceeds to tell me that they made croissants when I clearly asked for biscuits. They remade my order, girl giving the food then proceeds to deliver another order to a customer waiting for DoorDash at the time my biscuits come out, and the girl decide to have small talk with her coworker on break, like if I didn’t just spend 18 mins now waiting for my food. I then get my order and my hash browns are cold, I told her and she proceeds to turn around and ignore me. Terrible customer service, it’s insane to me that it takes 18 mins to make two biscuits. Keep in mind, there was a customer in front of me already waiting for his order at the drive through as well, just one. Terrible service and unprofessional staff.
Edgar Ortiz
Lady was super rude I said I had the change and I repeated it cuz I thought she didn’t hear me and she replied in a rude tone “ahà voy sir “ and still charged me and didn’t take the change I wanted to use to pay if she can’t control her attitude in a fast food place she shouldn’t be working at all .
Mario Valenzuela Jr
Bussing location. Best burger king i have had was here. Urbano is a great worker and attended my every need. Will come here again.
Jennifer Ochoa Mendoza
Very bad drive thru services Burger King #9689 lady was very rude when asked for more ketchup she rolled her eyes I think this is not a place for her to be working at or needs to be trained good with good customer service !!!
Pinnacle
I just got food posing from this burger I’m currently in the hospital and I ate a whopper on Wednesday 12-11-2024 and I started to vomit and got food poisoning avoid these burger at all cost unless you want a expensive hospital bill
I just ordered a bacon burger got my order through drive thru got back to my office and no bacon on the burger.😡. I called the restaurant no answer called it several times no answer. Ugh very disappointed.
RR super dirty, toilet paper everywhere, toilets stain w/ poop & playground chairs mega super dirty, floor super dirty & tables also. Tables upfront also dirty didn't got cleaned after customers ate, floor super dirty, fountain drinks filled w/ ice. Everything super sticky
Got the order right and the staff was really friendly
After telling the girl at the window 2x it was the chicken sandwich, I get home and my son gets a chicken wrap. 2 times I told her, maybe 3. Then I call to tell them and nobody answers, called 2 times, same result. No thank you, no have a nice day, no customer service experience. Sad umsuch an easy job can be done so wrong.
Always missing items to the orders!
Order was giving incorrect, you try calling and no answer,
Roaches on the floor. Food on the floor
Dirty everywhere they dont
even clean it its disgust !!!!!
I ASKED FOR NO TOMATOES AND NO CHEESE FIRST THING THEY DO IS ADD IT & DOUBLE. PLUS FOOD WAS SO DAMN COLD.
Kinda dirty and miserable ngl, but the food comes out quick.
Restaurantji Recommends
Went through the drive through, asked for 2 biscuits and small hash browns. They took 15 mins, had me waiting so I decide to get off to ask. Girl at counter proceeds to tell me that they made croissants when I clearly asked for biscuits. They remade my order, girl giving the food then proceeds to deliver another order to a customer waiting for DoorDash at the time my biscuits come out, and the girl decide to have small talk with her coworker on break, like if I didn’t just spend 18 mins now waiting for my food. I then get my order and my hash browns are cold, I told her and she proceeds to turn around and ignore me. Terrible customer service, it’s insane to me that it takes 18 mins to make two biscuits. Keep in mind, there was a customer in front of me already waiting for his order at the drive through as well, just one. Terrible service and unprofessional staff.
Lady was super rude I said I had the change and I repeated it cuz I thought she didn’t hear me and she replied in a rude tone “ahà voy sir “ and still charged me and didn’t take the change I wanted to use to pay if she can’t control her attitude in a fast food place she shouldn’t be working at all .
Bussing location. Best burger king i have had was here. Urbano is a great worker and attended my every need. Will come here again.
Very bad drive thru services Burger King #9689 lady was very rude when asked for more ketchup she rolled her eyes I think this is not a place for her to be working at or needs to be trained good with good customer service !!!
I just got food posing from this burger I’m currently in the hospital and I ate a whopper on Wednesday 12-11-2024 and I started to vomit and got food poisoning avoid these burger at all cost unless you want a expensive hospital bill
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