I ordered from the app and when it was delivered, they got the order wrong. When I tried to call it went to voicemail twice, then when someone picked up, the lady was extremely rude, when I was confused about what she was asking me she hung up on me. And now I have an order that isn’t correct and money that is lost, and for what? To treat someone like that?
Atmosphere: 1
Food: 5
Service: 1
BETTY BOOP
I ordered online, and when I called, a woman answered but sounded like she was in a bad mood. She didn’t ask for a name for the order, so when I went to pick it up, I asked the cashier if my order was ready. I told him my name, and he said it wasn’t ready, so I waited for almost 20 minutes. The lady behind the counter started looking at me weird and talking negatively about me, so I just left.
Service: 1
Jorge Armando Hernández Chavez
I made my order 45 minutes ago n still not ready I understand theres lots of orders but I cant believe after 45 minutes the manager told me I have to wait at least another 25 minutes Definately pampa dominos Needs more efficiency in their processes
Walter newton
Ordered online, after seeing it was listed as quality check for 30 minutes I tried calling just to check on the order status as it had been 1 hour, I was put on hold for 5 minutes the first time, 4 the second and 2 the third, I called back the fourth time to just see the status but this time I demanded not to be on hold, he looked for my order and told me as soon as a driver gets back it will be delivered, I asked what did it mean that it was on quality check for 40 minutes, he said on the heating rack, I then said so it's going to be cold? He said it was on the warming rack, 90 minutes it showed up and looked like it was on my counter for a hour and was cold. This place needs new management with better time management
Food: 1
Service: 1
THA KING
Hard to find good pizza in Pampa so I love the fact that they have a Dominos in Pampa Tx. These guys work hard and get flooded with orders. In a small town with everybody craving pizza I can see why they get backed so quickly. Non the less the food is always hot and fresh, so its worth the wait!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza
Jesse
This Dominos used to be great when the previous manager, who was a navy vet, used to be in charge. Now, it has gone completely downhill. To start, the wait times have increased substantially and the pizza just outright sucks, they are cold, using old dough, sometimes undercooked and they don’t even bother putting on the garlic butter sauce on the crust (something you’re taught on day 1). Additionally, the manager who has been there the past few months has been in a sour mood every time I’ve gone in. Overall, Dominos corporate needs to overhaul this location by properly re-training staff and hiring new management. Until then, don’t waste your time, or money.
Food: 1
Steven White
One tiny piece of meat on each slice of pizza made by HELEN according to the app. Two stars because Pampa Pizza Hut sucks so bad this is the only place to go.
Food: 2
Service: 3
Mercury
Never been there
Atmosphere: 1
Food: 1
Service: 1
julian lewis
Great good quality service nice employees order right everytime.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni and Cheese Pizza, Pepperoni Pizza, Lava Cake
justhere
I had this same pizza I ordered at another store, and it was good. They left me on hold, gave me cold pizza and knew it was going to be cold, with a sloppily made and not enough pepperoni pizza and the people look confused in there. I also got sick the next day soooo not a good experience there.
Dominos is usually on point but today was just not their day. I suggest that the kitchen staff learn how to communicate without screaming and yelling at each other. Their behavior was very unprofessional and embarrassing to witness. Due to all the fighting we had to wait well over an hour for them to have our food ready. Please do better Pampa Domino’s
Atmosphere: 1
Food: 3
Service: 2
Sabrina Stratford
15 minutes from order to door! The "meats" pizza was hot and delicious, the delivery person was kind. One star knocked off because the chicken wings were a little flabby.
Melissa Lewis
Undercooked, sloppy mess. Been on hold for the past 15 minutes to get it taken care of with no resolve.
I ordered from the app and when it was delivered, they got the order wrong. When I tried to call it went to voicemail twice, then when someone picked up, the lady was extremely rude, when I was confused about what she was asking me she hung up on me. And now I have an order that isn’t correct and money that is lost, and for what? To treat someone like that?
Atmosphere: 1
Food: 5
Service: 1
I ordered online, and when I called, a woman answered but sounded like she was in a bad mood. She didn’t ask for a name for the order, so when I went to pick it up, I asked the cashier if my order was ready. I told him my name, and he said it wasn’t ready, so I waited for almost 20 minutes. The lady behind the counter started looking at me weird and talking negatively about me, so I just left.
Service: 1
I made my order 45 minutes ago n still not ready
I understand theres lots of orders but I cant believe after 45 minutes the manager told me I have to wait at least another 25 minutes
Definately pampa dominos Needs more efficiency in their processes
Ordered online, after seeing it was listed as quality check for 30 minutes I tried calling just to check on the order status as it had been 1 hour, I was put on hold for 5 minutes the first time, 4 the second and 2 the third, I called back the fourth time to just see the status but this time I demanded not to be on hold, he looked for my order and told me as soon as a driver gets back it will be delivered, I asked what did it mean that it was on quality check for 40 minutes, he said on the heating rack, I then said so it's going to be cold? He said it was on the warming rack, 90 minutes it showed up and looked like it was on my counter for a hour and was cold. This place needs new management with better time management
Food: 1
Service: 1
Hard to find good pizza in Pampa so I love the fact that they have a Dominos in Pampa Tx. These guys work hard and get flooded with orders. In a small town with everybody craving pizza I can see why they get backed so quickly. Non the less the food is always hot and fresh, so its worth the wait!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza
This Dominos used to be great when the previous manager, who was a navy vet, used to be in charge. Now, it has gone completely downhill. To start, the wait times have increased substantially and the pizza just outright sucks, they are cold, using old dough, sometimes undercooked and they don’t even bother putting on the garlic butter sauce on the crust (something you’re taught on day 1). Additionally, the manager who has been there the past few months has been in a sour mood every time I’ve gone in. Overall, Dominos corporate needs to overhaul this location by properly re-training staff and hiring new management. Until then, don’t waste your time, or money.
Food: 1
One tiny piece of meat on each slice of pizza made by HELEN according to the app. Two stars because Pampa Pizza Hut sucks so bad this is the only place to go.
Food: 2
Service: 3
Never been there
Atmosphere: 1
Food: 1
Service: 1
Great good quality service nice employees order right everytime.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni and Cheese Pizza, Pepperoni Pizza, Lava Cake
I had this same pizza I ordered at another store, and it was good. They left me on hold, gave me cold pizza and knew it was going to be cold, with a sloppily made and not enough pepperoni pizza and the people look confused in there. I also got sick the next day soooo not a good experience there.
Restaurantji Recommends
Dominos is usually on point but today was just not their day. I suggest that the kitchen staff learn how to communicate without screaming and yelling at each other. Their behavior was very unprofessional and embarrassing to witness.
Due to all the fighting we had to wait well over an hour for them to have our food ready.
Please do better Pampa Domino’s
Atmosphere: 1
Food: 3
Service: 2
15 minutes from order to door! The "meats" pizza was hot and delicious, the delivery person was kind. One star knocked off because the chicken wings were a little flabby.
Undercooked, sloppy mess. Been on hold for the past 15 minutes to get it taken care of with no resolve.
Atmosphere: 1
Service: 1
Never put much toppings on
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Chicken Wings, Pepperoni Pizza
Always good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni and Cheese Pizza, Chicken Wings, Pepperoni Pizza
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