Went to get dinner tonight. Walked in and the one lady working didn’t even say a thing to us until she made 3 sandwiches and said she had 4 more to do. I asked if it was a pick up order she said yeah it’s not due for a bit tho. So instead of making our two sandwiches for us who are already there she continues to make the online order that’s not even due yet. Never again.
Atmosphere: 1
Food: 1
Service: 1
Mindy Fulton
I tried placing an order on 6/11 for two footlongd on the website, but I got a notification that my payment couldn’t be processed. I live in Amarillo so I decided to go home and just forget about it since it said my order didn’t go through, but then 2 1/2 hours later I get a call from a worker asking if I still wanted the order. I explained I didn’t think it went through because the website told me it didn’t, but when I checked my bank account it did show me the money was taken out and I did receive a confirmation email (my fault for not checking the email but the website said my order couldn’t be processed so I didn’t think to check email). I explained I live 30 minutes away and wasn’t able to go back immediately for him to make a new order like he offered, and when I asked for a refund he said he would “try for a refund.” I have worked fast food so I waited a few days to make sure it wasn’t refunded before calling back. I hadn’t heard anything, he never called back to say I could or couldn’t get a refund, so when I called back a few days later another worker said I was not able to get a refund. There are issues with the website ordering and I ended up paying for food without receiving it, and also the worker could’ve just explained to me it wasn’t possible to get a refund.
Carrie “Carrie Taylor-Herr” Earhart
Laid back folks very friendly! Make suggestions as well that are nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad Bar, Oatmeal Raisin
Sharon Graves
Love to eat here.
Atmosphere: 5
Food: 5
Service: 5
Mandi Ballard
Tammy went above and beyond to take care of me today! I needed a custom sandwich tray for this evening, and she went out of her way to help me make selections and get it all put together. Wish there were more people out there with as good of customer service as her!
Atmosphere: 5
Food: 5
Service: 5
Lynetta Wilson
Avery always makes a me a great sandwich.. thank
Atmosphere: 5
Food: 5
Service: 5
SE M60
Very friendly staff. Very meticulous sandwich preparation!
Atmosphere: 5
Food: 5
Service: 5
Wes
Found a piece of rubber in my sandwich.
Julian
I haven’t actually ever ate here but the building looks cool.
z creed
They messed up my order. I ordered a sandwich with bacon. They didn’t put the bacon.
Clean, organized place. Good sandwiches and soup. Theres a woman in particular that works like she hates customers. She would not care to give special requests other Subway restaurants would gladly do. Even at this same location the other employees would do extra requests with out question but not her.
S Van
Terrible service. Walked in. One other person being attended. Takes them 15 minutes to make two sandwiches for them. One lady is working on their order. The other is on her phone and walks into the back as soon and she sees me walk in. People on the road don’t have time for this.
S VanCloud
Terrible service. Walked in. One other person being attended. Takes them 15 minutes to make two sandwiches for them. One lady is working on their order. The other is on her phone and walks into the back as soon and she sees me walk in. People on the road don’t have time for this.
Jenny Jo
The employee seemed to be annoyed by us being there. I asked for something and she seemed annoyed it wasn't a sandwich. She said it was going to be a small salad cause she had to get more spinach. She didnt ask what else I wanted on it she just started packing it up. I had to tell her. She put peppercorn ranch when I asked for regular ranch. Just not the best experience.
Jake Ruble
I haven’t actually ever ate here but the building looks cool.
Went to get dinner tonight. Walked in and the one lady working didn’t even say a thing to us until she made 3 sandwiches and said she had 4 more to do. I asked if it was a pick up order she said yeah it’s not due for a bit tho. So instead of making our two sandwiches for us who are already there she continues to make the online order that’s not even due yet. Never again.
Atmosphere: 1
Food: 1
Service: 1
I tried placing an order on 6/11 for two footlongd on the website, but I got a notification that my payment couldn’t be processed. I live in Amarillo so I decided to go home and just forget about it since it said my order didn’t go through, but then 2 1/2 hours later I get a call from a worker asking if I still wanted the order. I explained I didn’t think it went through because the website told me it didn’t, but when I checked my bank account it did show me the money was taken out and I did receive a confirmation email (my fault for not checking the email but the website said my order couldn’t be processed so I didn’t think to check email). I explained I live 30 minutes away and wasn’t able to go back immediately for him to make a new order like he offered, and when I asked for a refund he said he would “try for a refund.” I have worked fast food so I waited a few days to make sure it wasn’t refunded before calling back. I hadn’t heard anything, he never called back to say I could or couldn’t get a refund, so when I called back a few days later another worker said I was not able to get a refund. There are issues with the website ordering and I ended up paying for food without receiving it, and also the worker could’ve just explained to me it wasn’t possible to get a refund.
Laid back folks very friendly! Make suggestions as well that are nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad Bar, Oatmeal Raisin
Love to eat here.
Atmosphere: 5
Food: 5
Service: 5
Tammy went above and beyond to take care of me today! I needed a custom sandwich tray for this evening, and she went out of her way to help me make selections and get it all put together. Wish there were more people out there with as good of customer service as her!
Atmosphere: 5
Food: 5
Service: 5
Avery always makes a me a great sandwich.. thank
Atmosphere: 5
Food: 5
Service: 5
Very friendly staff. Very meticulous sandwich preparation!
Atmosphere: 5
Food: 5
Service: 5
Found a piece of rubber in my sandwich.
I haven’t actually ever ate here but the building looks cool.
They messed up my order. I ordered a sandwich with bacon. They didn’t put the bacon.
Restaurantji Recommends
Clean, organized place. Good sandwiches and soup. Theres a woman in particular that works like she hates customers. She would not care to give special requests other Subway restaurants would gladly do. Even at this same location the other employees would do extra requests with out question but not her.
Terrible service. Walked in. One other person being attended. Takes them 15 minutes to make two sandwiches for them. One lady is working on their order. The other is on her phone and walks into the back as soon and she sees me walk in. People on the road don’t have time for this.
Terrible service. Walked in. One other person being attended. Takes them 15 minutes to make two sandwiches for them. One lady is working on their order. The other is on her phone and walks into the back as soon and she sees me walk in. People on the road don’t have time for this.
The employee seemed to be annoyed by us being there. I asked for something and she seemed annoyed it wasn't a sandwich. She said it was going to be a small salad cause she had to get more spinach. She didnt ask what else I wanted on it she just started packing it up. I had to tell her. She put peppercorn ranch when I asked for regular ranch. Just not the best experience.
I haven’t actually ever ate here but the building looks cool.
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