Wheelchair accessibility: Nice ramps and battery charging facilities great handicap 🚻
Atmosphere: 5
Food: 4
Service: 5
Megs S
Customer service is terrible, management and employees are not on the same page. I came for a DoorDash order. Lobby was closed but another customer was able to get order through the lobby door I was next and the lady employee told me I’d need to go through the drive through I asked why the other employee didn’t tell me that due to helping out the customer before me. So I go through the drive through for my order and the guy on the speaker told me I’d needed to come to the lobby. This is a total inconvenience for us dashes and a totally waste of our time. After getting my order finally I spoke to the management and all I was told well I can give you the order. Take a look at the line … and tell me this is not okay. My poor customer
Atmosphere: 1
Food: 1
Service: 1
Trina
You need to double check order before leaving the business, 80% of the time order is wrong.
Parking: About 15 spots to park
Kid-friendliness: Has a play area
Wheelchair accessibility: Has wheelchair accessibility
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Quarter Pounder Hamburger
James Wilkinson
30 minutes for a burger a drink three times in a row not worth the wait
Atmosphere: 1
Food: 1
Service: 1
Katy&Jay Moreno
You need to double check order before leaving the business, 80% of the time order is wrong.
Parking: About 15 spots to park
Kid-friendliness: Has a play area
Wheelchair accessibility: Has wheelchair accessibility
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Quarter Pounder Hamburger
Nathan Grove
One of the better locations
Dietary restrictions: Carnivore
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Biscuit with Egg
Sarah EDB
Well…where do I start…. Ordered for table service and then found out it was sitting at the counter. They were cold. Waiting for 30 minutes for the rest of the meal. Playground area was piping hot. Flies everywhere. They lack staff and are overwhelmed. It’s not the employees fault. There needs to be more staff.
They always have trash service here especially the manager Alexandea without a ij.Breakfast is always till 11 and just because they are lazy she makes her own times to shut down we were there at 10:33 and the lady in front of us was there earlier waited in line for 5 min till attended while the McDonald staff was lolligagging until she spoke up to get helped and then refused breakfast then that’s when I spoke up. This restaurant has a real bad problem with service and the staff has a real attitude problem. Why say you serve breakfast till 11 and cut it off just because you don’t want to go and restock for the last 30 minutes.
Atmosphere: 1
Food: 1
Service: 1
Slightly Feral
It's easily the dirtiest, most disorganized disaster in pearsall. Watched a young lady sweep up some trash, turn to dump it, miss the trash can... shrug and kick it out of her way. There's food everywhere on the floor, employees eating and drinking in food preparation areas, food that should be under refrigeration just sitting out on counters. A whole lot of gross health violations that probably should be reported. No one seemed to be working together or on the same task, no one was working any one station it was all just a free for all, this resulted in 40-45 minute wait times for even simple orders. Everyone in line appeared frustrated. The back room seating area was extremely dirty, food and trash on the floor, drinks spilled across tables, and all the trashcans overflowing. Have some self-respect and eat somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Frankie Aguero
Very dirty inside always never get the orders right always having to tell them something is missing and when I get home nothing is the way I ordered it ice cream machine never works supposedly make you wait in long window line before telling you the machine isn’t working all around never is a pleasant experience.
Atmosphere: 1
Food: 3
Service: 1
Eduardo Gutierrez
Although the food was good, my order wasn't complete and the employee at the drive thru was rushing me out of the line and she had to be reminded 3 separate times that my order was incomplete before I just left, still missing the 2 basket of fries.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Chicken Mcnuggets
Patricia Elizondo
It was quick I ordered on the app drive thru and mentioned my code and got my meal it took a few minutes. The drive thru was very nice and great smiles and great customer service. Thank you . Very impressive.. ???? and my order was right right down to the right sauce.
I love McDonalds ❤️
Atmosphere: 5
Food: 5
Service: 5
Very dirty
Atmosphere: 1
Food: 2
Service: 2
Fast Food Service and Good Customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac
Wheelchair accessibility: Nice ramps and battery charging facilities great handicap 🚻
Atmosphere: 5
Food: 4
Service: 5
Customer service is terrible, management and employees are not on the same page. I came for a DoorDash order. Lobby was closed but another customer was able to get order through the lobby door I was next and the lady employee told me I’d need to go through the drive through I asked why the other employee didn’t tell me that due to helping out the customer before me. So I go through the drive through for my order and the guy on the speaker told me I’d needed to come to the lobby. This is a total inconvenience for us dashes and a totally waste of our time. After getting my order finally I spoke to the management and all I was told well I can give you the order. Take a look at the line … and tell me this is not okay. My poor customer
Atmosphere: 1
Food: 1
Service: 1
You need to double check order before leaving the business, 80% of the time order is wrong.
Parking: About 15 spots to park
Kid-friendliness: Has a play area
Wheelchair accessibility: Has wheelchair accessibility
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Quarter Pounder Hamburger
30 minutes for a burger a drink three times in a row not worth the wait
Atmosphere: 1
Food: 1
Service: 1
You need to double check order before leaving the business, 80% of the time order is wrong.
Parking: About 15 spots to park
Kid-friendliness: Has a play area
Wheelchair accessibility: Has wheelchair accessibility
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Quarter Pounder Hamburger
One of the better locations
Dietary restrictions: Carnivore
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Biscuit with Egg
Well…where do I start….
Ordered for table service and then found out it was sitting at the counter. They were cold. Waiting for 30 minutes for the rest of the meal. Playground area was piping hot. Flies everywhere. They lack staff and are overwhelmed. It’s not the employees fault. There needs to be more staff.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mcdouble, Chicken Mcnuggets
Restaurantji Recommends
They always have trash service here especially the manager Alexandea without a ij.Breakfast is always till 11 and just because they are lazy she makes her own times to shut down we were there at 10:33 and the lady in front of us was there earlier waited in line for 5 min till attended while the McDonald staff was lolligagging until she spoke up to get helped and then refused breakfast then that’s when I spoke up. This restaurant has a real bad problem with service and the staff has a real attitude problem. Why say you serve breakfast till 11 and cut it off just because you don’t want to go and restock for the last 30 minutes.
Atmosphere: 1
Food: 1
Service: 1
It's easily the dirtiest, most disorganized disaster in pearsall. Watched a young lady sweep up some trash, turn to dump it, miss the trash can... shrug and kick it out of her way. There's food everywhere on the floor, employees eating and drinking in food preparation areas, food that should be under refrigeration just sitting out on counters. A whole lot of gross health violations that probably should be reported.
No one seemed to be working together or on the same task, no one was working any one station it was all just a free for all, this resulted in 40-45 minute wait times for even simple orders. Everyone in line appeared frustrated. The back room seating area was extremely dirty, food and trash on the floor, drinks spilled across tables, and all the trashcans overflowing.
Have some self-respect and eat somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Very dirty inside always never get the orders right always having to tell them something is missing and when I get home nothing is the way I ordered it ice cream machine never works supposedly make you wait in long window line before telling you the machine isn’t working all around never is a pleasant experience.
Atmosphere: 1
Food: 3
Service: 1
Although the food was good, my order wasn't complete and the employee at the drive thru was rushing me out of the line and she had to be reminded 3 separate times that my order was incomplete before I just left, still missing the 2 basket of fries.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Chicken Mcnuggets
It was quick I ordered on the app drive thru and mentioned my code and got my meal it took a few minutes. The drive thru was very nice and great smiles and great customer service. Thank you . Very impressive.. ???? and my order was right right down to the right sauce.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Chicken Mcnuggets
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