The parking bay screen half of them don’t work and to pay take for every to take the payment. The food is Ohk sometimes they forget one of my food order
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Tots, Cheeseburger
Crisalyn Sachi
Really nice service
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Tots, Sandwich
Tony Oliver
Staff was really friendly and quick with the service, really wish I had gotten the of the lady who took and brought out my order but she had a very warm and welcoming smile.
Atmosphere: 5
Food: 5
Service: 5
Rafael Hernandez Jr.
Food was delicious. Had to wait for order to come to car. Staff who delivered the food was very friendly. There was parking area for ordering. To order item it was easy as they had working speaker to do so. Parking area was very clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tots, Sandwich, Cheeseburger, Chili Cheese Fries N Chili Dog, Fish Sandwich
GNB720
Wow, whoever was working the drive-through window this afternoon… They really could use some training on customer service. I returned to this location after picking up a burger and taking a few bites, before realizing the bun I was holding was cold. The boy at the drive-through window said nothing when I pulled up after being directed by the girl on the speaker. I let him know the situation that my burger was cold and missing some condiments and he simply snatched the bag out of my hand again without saying anything and turned and left. When he returned, he again said nothing. And then shut the drive-through windows. Naturally, I checked the burger to make sure everything was in order and the bun again was not hot though the burger patty was hot this time and it had all the correct ingredients. After signaling to the drive-through guy that it still wasn’t very hot, he began to argue with me about the previous burger, being fine and asking if I was wanting another burger yet again. My simple question was if there was a way to microwave it to get the button hotter of which he informed me that food is not microwaved at sonic. Way to go. That’s reassuring. But I don’t understand his impatience and lack of service with a simple request for a fresh hot burger with the correct ingredients after paying $10 for it. This kid could really use some training in how to handle customer complaints with a bit more patience, and grace and courtesy. His level of rudeness was appalling so much so that I’m writing this ridiculous review about a damn sonic experience
Atmosphere: 1
Food: 3
Service: 1
javier jimenez
I ordered #9 coney combo with onion rings. Rings were terrible and over cooked. I do not recommend to buy onion rings from. Disgusting.
Atmosphere: 3
Food: 1
Service: 2
JB Reynolds
It was ok... I don't like the new menu, no description so I did not know what the difference between a double hamburger and double stacker is. Was not impressed with the stacker.
Atmosphere: 3
Food: 4
Service: 4
Christina Fuentes
⭐️⭐️⭐️⭐️⭐️ Visiting Pecos for a few days and stopped at this Sonic for a quick bite last night. I was tired, hungry, and honestly not in the best mood after my hotel check-in experience. But when I pulled up to the window, I was greeted by Ethan — and he completely turned my day around. He was genuinely kind and made me feel like more than just another order. On top of that, my food was perfect and absolutely delicious. Great customer service and great food — thank you, Ethan, for making my day better!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tots, Cheeseburger
Steve Goodwin
Friendly staff
Atmosphere: 5
Food: 5
Service: 5
Tina Wonders
This was the worst burger I’ve ever had from a sonic It was a sloppy disgusting mess. If I wasn’t traveling through I would’ve went back and got my money back. I didn’t notice it until I was 10 miles down the road. It was covered in mayonnaise and I mean the top of the bun in the bottom of the bun. The entire outside of the burger was covered. It was absolutely disgusting and almost seemed intentional either that or someone is really horrible at making burgers there.
We stopped by Sonic for smoothies, and they did not disappoint! So refreshing and tasty, and let’s be real, you can never go wrong with Sonic’s ice. 🧊💯 It’s the little things that make it extra good every time!
Atmosphere: 5
Food: 5
Service: 5
Eugene Zdziennicki
They forgot my cheese sticks but whatever
Atmosphere: 5
Food: 5
Service: 5
Scott Nichols
Stopped at this Sonic, feeling tired and hungry during a long drive. Pushed button for service. Waited, waited, waited. Tried to be patient. Waited some more. At no point did they even attempt to take our order. Goodbye Sonic, goodbye Pecos. Good riddance
Service: 1
Brad Black
Slow to take order while others are ordering and getting food b4 even taking others that had been there before them
Atmosphere: 3
Food: 3
Service: 2
gordon hoyt
We go to Sonic pretty much everyday. Following work, I place the order on the app and my wife picks it up. I always get Coke Zero and my wife gets Coke. Most of the time the order is complete and done well. But when they do screw up, there are consequences to us. Today, master shake no cherry 🍒, check. Two chicken sandwiches, 🥪 check. One Coke Route 44 no ice, check. Two Coke Zero Route 44s no ice? Ding ding ding, regular Coke. We live 25 miles away so my wife has 3 Cokes she won't finish and I don't have any. Boo hoo hoo. But the worste part is this happens more than I would like and,... Sugar for a person who takes diabetic meds is bad, bad, bad. So their carelessness can be detrimental to someone who can't have sugar. You had one thing to do and today you screwed up. I'll be back tomorrow so if you need to get the order wrong, make it 3 Coke Zeros. Nobody will croak from not having sugar.
The parking bay screen half of them don’t work and to pay take for every to take the payment. The food is Ohk sometimes they forget one of my food order
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Tots, Cheeseburger
Really nice service
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Tots, Sandwich
Staff was really friendly and quick with the service, really wish I had gotten the of the lady who took and brought out my order but she had a very warm and welcoming smile.
Atmosphere: 5
Food: 5
Service: 5
Food was delicious. Had to wait for order to come to car. Staff who delivered the food was very friendly. There was parking area for ordering. To order item it was easy as they had working speaker to do so. Parking area was very clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tots, Sandwich, Cheeseburger, Chili Cheese Fries N Chili Dog, Fish Sandwich
Wow, whoever was working the drive-through window this afternoon… They really could use some training on customer service.
I returned to this location after picking up a burger and taking a few bites, before realizing the bun I was holding was cold.
The boy at the drive-through window said nothing when I pulled up after being directed by the girl on the speaker. I let him know the situation that my burger was cold and missing some condiments and he simply snatched the bag out of my hand again without saying anything and turned and left. When he returned, he again said nothing. And then shut the drive-through windows. Naturally, I checked the burger to make sure everything was in order and the bun again was not hot though the burger patty was hot this time and it had all the correct ingredients. After signaling to the drive-through guy that it still wasn’t very hot, he began to argue with me about the previous burger, being fine and asking if I was wanting another burger yet again. My simple question was if there was a way to microwave it to get the button hotter of which he informed me that food is not microwaved at sonic. Way to go. That’s reassuring. But I don’t understand his impatience and lack of service with a simple request for a fresh hot burger with the correct ingredients after paying $10 for it.
This kid could really use some training in how to handle customer complaints with a bit more patience, and grace and courtesy. His level of rudeness was appalling so much so that I’m writing this ridiculous review about a damn sonic experience
Atmosphere: 1
Food: 3
Service: 1
I ordered #9 coney combo with onion rings. Rings were terrible and over cooked. I do not recommend to buy onion rings from. Disgusting.
Atmosphere: 3
Food: 1
Service: 2
It was ok... I don't like the new menu, no description so I did not know what the difference between a double hamburger and double stacker is. Was not impressed with the stacker.
Atmosphere: 3
Food: 4
Service: 4
⭐️⭐️⭐️⭐️⭐️
Visiting Pecos for a few days and stopped at this Sonic for a quick bite last night. I was tired, hungry, and honestly not in the best mood after my hotel check-in experience. But when I pulled up to the window, I was greeted by Ethan — and he completely turned my day around. He was genuinely kind and made me feel like more than just another order. On top of that, my food was perfect and absolutely delicious. Great customer service and great food — thank you, Ethan, for making my day better!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tots, Cheeseburger
Friendly staff
Atmosphere: 5
Food: 5
Service: 5
This was the worst burger I’ve ever had from a sonic It was a sloppy disgusting mess. If I wasn’t traveling through I would’ve went back and got my money back. I didn’t notice it until I was 10 miles down the road. It was covered in mayonnaise and I mean the top of the bun in the bottom of the bun. The entire outside of the burger was covered. It was absolutely disgusting and almost seemed intentional either that or someone is really horrible at making burgers there.
Food: 1
Service: 3
Restaurantji Recommends
We stopped by Sonic for smoothies, and they did not disappoint! So refreshing and tasty, and let’s be real, you can never go wrong with Sonic’s ice. 🧊💯 It’s the little things that make it extra good every time!
Atmosphere: 5
Food: 5
Service: 5
They forgot my cheese sticks but whatever
Atmosphere: 5
Food: 5
Service: 5
Stopped at this Sonic, feeling tired and hungry during a long drive. Pushed button for service. Waited, waited, waited. Tried to be patient. Waited some more. At no point did they even attempt to take our order. Goodbye Sonic, goodbye Pecos. Good riddance
Service: 1
Slow to take order while others are ordering and getting food b4 even taking others that had been there before them
Atmosphere: 3
Food: 3
Service: 2
We go to Sonic pretty much everyday. Following work, I place the order on the app and my wife picks it up. I always get Coke Zero and my wife gets Coke. Most of the time the order is complete and done well. But when they do screw up, there are consequences to us. Today, master shake no cherry 🍒, check. Two chicken sandwiches, 🥪 check. One Coke Route 44 no ice, check. Two Coke Zero Route 44s no ice? Ding ding ding, regular Coke. We live 25 miles away so my wife has 3 Cokes she won't finish and I don't have any. Boo hoo hoo. But the worste part is this happens more than I would like and,... Sugar for a person who takes diabetic meds is bad, bad, bad. So their carelessness can be detrimental to someone who can't have sugar. You had one thing to do and today you screwed up. I'll be back tomorrow so if you need to get the order wrong, make it 3 Coke Zeros. Nobody will croak from not having sugar.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Fries, Sandwich, Cheeseburger, Soft Pretzel Twist
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