McDonald's
1230 US-377, Pilot Point
(940) 686-0400
Recent Reviews
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Will not be ordering from this location ever again. The manager was completely rude and didn’t even know how the app works. We had placed an order through the app and had already paid. We get to the location and they have a sign out. I completely understand if we cannot get our food but you need to update your app to reflect you are closed. I spoke with the manager and she kept denying that McDonald’s does not charge right away it charges the next business day. I told her that it has already hit my account and so I would like my money back now if we are unable to get our food. She proceeded to say it doesn’t take the money out and proceeded to tell me I can come back tomorrow with a bank statement if I want my money back. I looked through the app and have also shown a screenshot of where it states your card is charged immediately after placing your order. There obviously needs to be some reeducation and responsibility on the part of McDonald’s with their own app and the process of how it works. Disappointed with the service from here.
Atmosphere: 1
Food: 1
Service: 1
They take their time getting your food to you!
Atmosphere: 2
Food: 2
Service: 1
It was awful
Atmosphere: 2
Food: 1
Service: 1
My elderly parents ate here on Saturday Oct 19, both got violently I'll within hours, both had burgers, they are still not recovered and my dad ended up in the hospital Sunday evening. Stay away.
They always give me wrong sandwiches and make me waist my time to work returning my sandwiches every time in the morning, everything else is good..
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mcgriddles
Great ice tea
Atmosphere: 5
Food: 5
Service: 5
Simple - well prepared and good taste - good prices - really do like the place for a quick easy meal.
Atmosphere: 5
Food: 5
Service: 5
Great customer service!
That girl Roxanna needs a raised/promotion! She’s super helpful and attentive.
Atmosphere: 5
Food: 5
Service: 5
Great food.Good quality of portions.Cooked well.
Best of all Tasty.
Parking: Plenty of space.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, McDonald's Big Mac
My son went in to ask for ranch dressing and the manager put her hand up as to say stop talking. She may have been busy, but that's just rude!
Food: 4
Service: 1
Restaurantji Recommends
Trash location.
Atmosphere: 1
Food: 1
Service: 1
Great food.Good quality of portions.Cooked well.
Best of all Tasty.
Parking: Plenty of space.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Big Mac, Mcdouble
I frequent this location primarily for the friendly service every single time. Everyone is always friendly and smiling. And you can tell they work well at a team.
Atmosphere: 5
Food: 5
Service: 5
Honestly, this is the fastest and freshest food I've gotten from McDonald's in a very long time! My wait time was minimal, everyone smiled, and it was soooo hot and fresh! Thanks McD's!???
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcdouble
employee handing us our food drive thru was extremely rude..yelled ^ What do they want now" when I had to honk my horn to ask for condiments!
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