McDonald's
1230 US-377, Pilot Point
(940) 686-0400
Recent Reviews
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Didn’t get my food
Atmosphere: 1
Food: 1
Service: 1
Asked for ranch and the lady up front lied and did not give any.
Food: 3
Service: 1
This was the worst McDonald’s that I have ever visited.
Very limited parking.
No playground (not a big deal but I thought I would mention it for the parents).
Small dining room.
Dirty restrooms.
Horribly slow food processing time. Took us 10+ minutes to get our food and there were items missing.
They need new management.
Atmosphere: 2
Food: 2
Service: 1
We moved from Asia to the US. The McDonald's restaurants usually are clean and nice in Asia, while it's not 100% the case in the US. However, this McDonald's is one of very good, fast, clean store we have ever been.
Definitely a 5 stars when you need to grab some food!
Atmosphere: 4
Food: 5
Service: 4
I’m usually not that type of person but every single time in the past few months that I’ve ordered food here there is always something missing always. It’s partially my fault for not realizing while I’m there, but also I shouldn’t really have to notice that I’m missing food from an order every single time I’m there
Atmosphere: 4
Food: 2
Service: 2
Ordered a large coffee and a lot of the burnt pieces from the bottom of the pot was in my coffee.
Food: 1
Service: 1
Slowest McDonald's ever. Smells like a bathroom
Atmosphere: 1
Food: 3
Service: 1
Waiting an hour for a burger is crazy and watching people walk in, order and they get their food before me is absurd.
Trash.
Atmosphere: 1
Food: 1
Service: 1
Holy cow is this place slow!
Atmosphere: 5
Food: 3
Service: 1
I never write reviews but this place is awful. Every time we get food here the fries are GROSS! Very cold and cooked so long there’s nothing inside. Today we ordered chicken nuggets, quarter pounder with cheese, fries. And 2 drinks. Got home and NO NUGGETS were in the bag and the fries of course were disgusting. This is very disappointing as I love McDonald’s but this particular location needs to do better.
Food: 1
Service: 1
Restaurantji Recommends
As what seems usual. No choc shake.
Atmosphere: 3
Food: 3
Service: 3
This has to be hands-down, the worst McDonald’s it shouldn’t take 15 minutes on a mobile order of three soft drinks and two fries and then to top it off. The fries aren’t fresh and like every single time I go there they are nowhere near full and I’m sorry if I’m spending almost 5 dollars on a large fry it should be full and fresh it wouldn’t be bad if it was a one time thing, but seeing how this is a recurring issue I wouldn’t recommend anybody go this McDonald’s just take the extra 20 minute trip and go down to crossroads
Atmosphere: 1
Food: 2
Service: 1
Waited 25 minutes for our order. When I asked why it was taking so long, the manager, Josh, was extremely rude and defensive. Our drinks had been sitting the entire time, and when we asked for them to be remade, we were ignored. When the food finally came, it was wrong. Very disappointing experience — will never return.
Atmosphere: 1
Food: 1
Service: 1
It's McDonald's the food and atmosphere are what they are but the service tonight in particular was atrocious. I waited 5 minutes for the drive through attendant to open the window and then they asked me what I ordered I told them they closed the window and opened it to ask again so I told them and then they handed me fries and said park In the number 1 space so I did and watched 3 other vehicles park in the driveway through waiting spaces get their food and leave. At which point I went inside an hour after arriving at the drive through window only to not even get an apology while they hastily filled the order and even the new fries were Luke warm at best. To be fair to management the only times I've had issues with this locations drive through is when the employee who was on the second window is there.
Atmosphere: 1
Food: 1
Service: 1
Ordered breakfast but they are completely out of all soft drinks which comes with your meal. So I ordered a small orange juice and they uncharged me. Just ridiculous!!
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