I'm gonna tell you right.now. The Food is GREAT.. Had awesome service and really got more than I paid for. Highly recommend. I am here for work and stopped in for food. Delicious
Atmosphere: 5
Food: 5
Service: 5
Kassi Miles
I called in an order at 5pm and was told it would be ready in 25-30 minutes. I showed up at 5:40 to pick my order up and the man at the front told me someone already picked my order up and paid for it. I reassured him that no one picked my order up for me and he stated” how do I know it wasn’t your husband who picked it up”. Again I told him I wouldn’t be here to pick it up if someone had already picked it up. I checked with my husband and he did not pick our order up. They gave my order away to someone else and now are being irate with me for questioning where my order is. He told me if I wanted to order again I could and it would be another thirty minutes then asked me if I was sure I wanted to even wait those thirty minutes. Seeing as I have no other choice but to wait and this is what my husband wanted to eat on Valentines I am now waiting another thirty minutes for an order they gave away to the wrong person that I called in over an hour ago.
Worst customer service and experience.
Atmosphere: 1
Food: 1
Service: 1
Brandi Hurst
You can’t go in and eat just fried rice. I have been in there several times and ordered it. But not tonight! Want be back.
Atmosphere: 1
Food: 1
Service: 1
Kelly Garner
My daughter and I went last night love the atmosphere Music was wonderful food was good and plentiful very peaceful, pleasant ,and quiet Thank you .staff was great.
Atmosphere: 5
Food: 5
Service: 5
Addie Durham
good all around
Atmosphere: 5
Food: 5
Service: 5
Larissa Fry
Come often and the food is delicious! I always leave full and can never finish my plate! The ladies are always so sweet.
I went in and got this to go. It's dark and the staff weren't super friendly at all. And the compared to the other hibachi place in Plainview, Osaka has much less food in the order. However it is cheaper than the competition.... and the meat(chn and steak) was good. There are very tiny, few veggies and there sesame seeds ( i think) in the rice. Just not for me.
Atmosphere: 1
Food: 2
Service: 2
Lewis Ashley
I had the steak hibachi and fried calamari. The noodles and steak were very greasy and overcooked. The calamari was cooked perfectly but super greasy. Will not be coming back.
Atmosphere: 3
Food: 1
Service: 5
lata maru
The two ladies are very rude and not informing that doordesh is here waiting from 10 minutes.. they both busy in there phone
Atmosphere: 1
Mittie Goff
Greeted by hostess, seated and drink order taken. Waitress brought out drinks and gave a few minutes to look at the menu for ordering food. Food came out in a timely manner and prepared as close to our request.
Dietary restrictions: Food is designated by symbols as hot, keto, and low salt. Waitress did ask the kitchen staff if food could be prepared without the high salt ingredients, and the chef preparing food did his best to prepare as requested within the limits of their food inventory. Came out and was prepared as close to request as possible. It was appreciated very much.
Parking: No handicap parking in front of building but limited handicapped parking near business but are limited.
Wheelchair accessibility: Handicap parking is not near the building and is a little distance to access entry. Tables are spaced apart that will allow accessibility for any kind of mobility device.
I'm gonna tell you right.now. The Food is GREAT.. Had awesome service and really got more than I paid for. Highly recommend. I am here for work and stopped in for food. Delicious
Atmosphere: 5
Food: 5
Service: 5
I called in an order at 5pm and was told it would be ready in 25-30 minutes. I showed up at 5:40 to pick my order up and the man at the front told me someone already picked my order up and paid for it. I reassured him that no one picked my order up for me and he stated” how do I know it wasn’t your husband who picked it up”.
Again I told him I wouldn’t be here to pick it up if someone had already picked it up. I checked with my husband and he did not pick our order up.
They gave my order away to someone else and now are being irate with me for questioning where my order is. He told me if I wanted to order again I could and it would be another thirty minutes then asked me if I was sure I wanted to even wait those thirty minutes.
Seeing as I have no other choice but to wait and this is what my husband wanted to eat on Valentines I am now waiting another thirty minutes for an order they gave away to the wrong person that I called in over an hour ago.
Worst customer service and experience.
Atmosphere: 1
Food: 1
Service: 1
You can’t go in and eat just fried rice. I have been in there several times and ordered it. But not tonight! Want be back.
Atmosphere: 1
Food: 1
Service: 1
My daughter and I went last night love the atmosphere
Music was wonderful food was good and plentiful very peaceful, pleasant ,and quiet Thank you .staff was great.
Atmosphere: 5
Food: 5
Service: 5
good all around
Atmosphere: 5
Food: 5
Service: 5
Come often and the food is delicious! I always leave full and can never finish my plate! The ladies are always so sweet.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hibachi Vegetables, Teriyaki Chicken
I went in and got this to go. It's dark and the staff weren't super friendly at all. And the compared to the other hibachi place in Plainview, Osaka has much less food in the order. However it is cheaper than the competition.... and the meat(chn and steak) was good. There are very tiny, few veggies and there sesame seeds ( i think) in the rice. Just not for me.
Atmosphere: 1
Food: 2
Service: 2
I had the steak hibachi and fried calamari. The noodles and steak were very greasy and overcooked. The calamari was cooked perfectly but super greasy. Will not be coming back.
Atmosphere: 3
Food: 1
Service: 5
The two ladies are very rude and not informing that doordesh is here waiting from 10 minutes.. they both busy in there phone
Atmosphere: 1
Greeted by hostess, seated and drink order taken. Waitress brought out drinks and gave a few minutes to look at the menu for ordering food. Food came out in a timely manner and prepared as close to our request.
Dietary restrictions: Food is designated by symbols as hot, keto, and low salt. Waitress did ask the kitchen staff if food could be prepared without the high salt ingredients, and the chef preparing food did his best to prepare as requested within the limits of their food inventory. Came out and was prepared as close to request as possible. It was appreciated very much.
Parking: No handicap parking in front of building but limited handicapped parking near business but are limited.
Wheelchair accessibility: Handicap parking is not near the building and is a little distance to access entry. Tables are spaced apart that will allow accessibility for any kind of mobility device.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spring Roll, Hibachi Steak, Soup, Hibachi Chicken, Hibachi Vegetables
Restaurantji Recommends
Food was good but the waitress both girls where rude one ignore my daughter while she was ask for something the other kept rolling her eyes at me!!!
Atmosphere: 2
Food: 5
Service: 2
Had the most amazing experience! I can’t express enough with how amazing the food is! Tremendous Staff and Management! 10/10!!! We will be back!!!!
Atmosphere: 5
Food: 5
Service: 5
Great tasting food for the price!
Kid-friendliness: Sometimes they have specials for kids
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hibachi Shrimp, Soup
Great food, excellent prices!! I’m addicted
Atmosphere: 5
Food: 5
Service: 5
Ordered to-go and it was really good! I will definitely be going back.
Atmosphere: 5
Food: 5
Service: 5
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