Why is it that EVERYtime we go to DQ through the drive-thru....we have to pull around and wait. It's a drive-thru...not a drive and park. It's super annoying and the staff said it was policy.....it needs to change, it sucks!
Atmosphere: 3
Food: 3
Service: 3
Kristie Phillips
I would NEVER spend my money here! They're racist, and don't hide it! I've been to this place once, because of my job! When I walked into this place, the employees looked at me like black people weren't supposed to be there! Disgrace!
Atmosphere: 1
Food: 1
Service: 1
Gendo Ashina
It should not take almost 30 minutes for a single corn dog... Terrible customer service
J Baker
We enjoy driving by on the golf cart and getting a ice cream.
Atmosphere: 5
Food: 5
Service: 5
Karen Gilman
My last few visits there the food has been pretty consistent. Fixed correctly and tasty.
Atmosphere: 3
Food: 4
Service: 5
Luis g
They gave me a burger without a patty
Atmosphere: 1
Food: 1
Service: 1
Dawn Ferrell
No personality, no receipt, wrong order and ungodly wait. So frustrated with the lack of care. I wont be going back to this location. Laziest staff i've ever encountered.
Atmosphere: 1
Food: 1
Service: 1
Dibbin
Great customer service. I had to stop by the old DQ of Port Neches 😎
Atmosphere: 5
Food: 5
Service: 5
Melinda Guidry
Cold food, grumpy workers. It's better during lunch hours.
Taco meat was cold... didn't give me plasticware to eat my food 😮💨
Atmosphere: 5
Food: 1
Service: 2
Behind these Hazel eyes
This location has improved. Edited my review, added a star
Atmosphere: 4
Food: 4
Service: 4
samannleblanc
I have been going here for years. It has progressively gotten worse. I have NEVER been able to get even a warm burger from y’all. The steak fingers, are decent. However, when the wait has become ridiculous there’s no point in ordering subpar food, even if it’s close. Today, I ordered 2 blizzards and a malt. I was the only one in line for a bit, eventually somebody got in line behind me. Took them about 20 minutes. At the point where I’ll go to the Groves Dairy Queen if the wait is better, even if the customer service is better. Workers here are not necessarily rude, but they’re not very friendly.
Atmosphere: 1
Food: 1
Service: 1
Asia A
I came here around 8:30pm did not receive my food until 9pm just for my order to be made incorrectly we ordered the deluxe nachos and received chips and cheese with jalapeños in a container. Horrible customer service I should have been told at the menu that they had no meat or sides instead of wasting $20 I could’ve went to a different Dairy Queen. Do not go to this Dairy Queen a complete waste of time they made us pull out front for 30 minutes the girls sat at the counters on their phones when someone could’ve walked out and apologized for the wait or let me know they do not have the sides would I like something else. I rarely write reviews but this really upset me because I already have to pull around and wait then I get incorrect food with no apology for the inconvenience.
Why is it that EVERYtime we go to DQ through the drive-thru....we have to pull around and wait. It's a drive-thru...not a drive and park. It's super annoying and the staff said it was policy.....it needs to change, it sucks!
Atmosphere: 3
Food: 3
Service: 3
I would NEVER spend my money here! They're racist, and don't hide it! I've been to this place once, because of my job! When I walked into this place, the employees looked at me like black people weren't supposed to be there! Disgrace!
Atmosphere: 1
Food: 1
Service: 1
It should not take almost 30 minutes for a single corn dog... Terrible customer service
We enjoy driving by on the golf cart and getting a ice cream.
Atmosphere: 5
Food: 5
Service: 5
My last few visits there the food has been pretty consistent. Fixed correctly and tasty.
Atmosphere: 3
Food: 4
Service: 5
They gave me a burger without a patty
Atmosphere: 1
Food: 1
Service: 1
No personality, no receipt, wrong order and ungodly wait. So frustrated with the lack of care. I wont be going back to this location. Laziest staff i've ever encountered.
Atmosphere: 1
Food: 1
Service: 1
Great customer service. I had to stop by the old DQ of Port Neches 😎
Atmosphere: 5
Food: 5
Service: 5
Cold food, grumpy workers. It's better during lunch hours.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Medium Dipped Cone
Taco Tuesday tonight and they were very good
Atmosphere: 2
Food: 5
Service: 4
Restaurantji Recommends
Taco meat was cold... didn't give me plasticware to eat my food 😮💨
Atmosphere: 5
Food: 1
Service: 2
This location has improved. Edited my review, added a star
Atmosphere: 4
Food: 4
Service: 4
I have been going here for years. It has progressively gotten worse. I have NEVER been able to get even a warm burger from y’all. The steak fingers, are decent. However, when the wait has become ridiculous there’s no point in ordering subpar food, even if it’s close. Today, I ordered 2 blizzards and a malt. I was the only one in line for a bit, eventually somebody got in line behind me. Took them about 20 minutes. At the point where I’ll go to the Groves Dairy Queen if the wait is better, even if the customer service is better. Workers here are not necessarily rude, but they’re not very friendly.
Atmosphere: 1
Food: 1
Service: 1
I came here around 8:30pm did not receive my food until 9pm just for my order to be made incorrectly we ordered the deluxe nachos and received chips and cheese with jalapeños in a container. Horrible customer service I should have been told at the menu that they had no meat or sides instead of wasting $20 I could’ve went to a different Dairy Queen. Do not go to this Dairy Queen a complete waste of time they made us pull out front for 30 minutes the girls sat at the counters on their phones when someone could’ve walked out and apologized for the wait or let me know they do not have the sides would I like something else. I rarely write reviews but this really upset me because I already have to pull around and wait then I get incorrect food with no apology for the inconvenience.
Atmosphere: 1
Food: 1
Service: 1
Love the ice cream ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cones
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