My last few visits there the food has been pretty consistent. Fixed correctly and tasty.
Atmosphere: 3
Food: 4
Service: 5
Luis g
They gave me a burger without a patty
Atmosphere: 1
Food: 1
Service: 1
Dawn Ferrell
No personality, no receipt, wrong order and ungodly wait. So frustrated with the lack of care. I wont be going back to this location. Laziest staff i've ever encountered.
Atmosphere: 1
Food: 1
Service: 1
Dibbin
Great customer service. I had to stop by the old DQ of Port Neches 😎
Atmosphere: 5
Food: 5
Service: 5
Melinda Guidry
Cold food, grumpy workers. It's better during lunch hours.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Medium Dipped Cone
Michael Shirley
Taco Tuesday tonight and they were very good
Atmosphere: 2
Food: 5
Service: 4
Brandon Harris
Taco meat was cold... didn't give me plasticware to eat my food 😮💨
Atmosphere: 5
Food: 1
Service: 2
Behind these Hazel eyes
This location has improved. Edited my review, added a star
Atmosphere: 4
Food: 4
Service: 4
samannleblanc
I have been going here for years. It has progressively gotten worse. I have NEVER been able to get even a warm burger from y’all. The steak fingers, are decent. However, when the wait has become ridiculous there’s no point in ordering subpar food, even if it’s close. Today, I ordered 2 blizzards and a malt. I was the only one in line for a bit, eventually somebody got in line behind me. Took them about 20 minutes. At the point where I’ll go to the Groves Dairy Queen if the wait is better, even if the customer service is better. Workers here are not necessarily rude, but they’re not very friendly.
Atmosphere: 1
Food: 1
Service: 1
Asia A
I came here around 8:30pm did not receive my food until 9pm just for my order to be made incorrectly we ordered the deluxe nachos and received chips and cheese with jalapeños in a container. Horrible customer service I should have been told at the menu that they had no meat or sides instead of wasting $20 I could’ve went to a different Dairy Queen. Do not go to this Dairy Queen a complete waste of time they made us pull out front for 30 minutes the girls sat at the counters on their phones when someone could’ve walked out and apologized for the wait or let me know they do not have the sides would I like something else. I rarely write reviews but this really upset me because I already have to pull around and wait then I get incorrect food with no apology for the inconvenience.
My banana split blizzard was almost perfect except for the chunk of reeses peanut butter that I found right on top. After I removed that, it was bliss!
Acacia Hunter
The workers purposely make my disabled mother's blizzard wrong because she is on the complaint list and now have told her she's "too hard to please" for asking them to make her blizzard correctly. Things like not adding fudge and putting peanuts instead of pecans level of making it wrong. This has so happened many times that it appears to be some kind of sick joke amongst the employees.
My last few visits there the food has been pretty consistent. Fixed correctly and tasty.
Atmosphere: 3
Food: 4
Service: 5
They gave me a burger without a patty
Atmosphere: 1
Food: 1
Service: 1
No personality, no receipt, wrong order and ungodly wait. So frustrated with the lack of care. I wont be going back to this location. Laziest staff i've ever encountered.
Atmosphere: 1
Food: 1
Service: 1
Great customer service. I had to stop by the old DQ of Port Neches 😎
Atmosphere: 5
Food: 5
Service: 5
Cold food, grumpy workers. It's better during lunch hours.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Medium Dipped Cone
Taco Tuesday tonight and they were very good
Atmosphere: 2
Food: 5
Service: 4
Taco meat was cold... didn't give me plasticware to eat my food 😮💨
Atmosphere: 5
Food: 1
Service: 2
This location has improved. Edited my review, added a star
Atmosphere: 4
Food: 4
Service: 4
I have been going here for years. It has progressively gotten worse. I have NEVER been able to get even a warm burger from y’all. The steak fingers, are decent. However, when the wait has become ridiculous there’s no point in ordering subpar food, even if it’s close. Today, I ordered 2 blizzards and a malt. I was the only one in line for a bit, eventually somebody got in line behind me. Took them about 20 minutes. At the point where I’ll go to the Groves Dairy Queen if the wait is better, even if the customer service is better. Workers here are not necessarily rude, but they’re not very friendly.
Atmosphere: 1
Food: 1
Service: 1
I came here around 8:30pm did not receive my food until 9pm just for my order to be made incorrectly we ordered the deluxe nachos and received chips and cheese with jalapeños in a container. Horrible customer service I should have been told at the menu that they had no meat or sides instead of wasting $20 I could’ve went to a different Dairy Queen. Do not go to this Dairy Queen a complete waste of time they made us pull out front for 30 minutes the girls sat at the counters on their phones when someone could’ve walked out and apologized for the wait or let me know they do not have the sides would I like something else. I rarely write reviews but this really upset me because I already have to pull around and wait then I get incorrect food with no apology for the inconvenience.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Love the ice cream ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cones
My banana split blizzard was almost perfect except for the chunk of reeses peanut butter that I found right on top. After I removed that, it was bliss!
The workers purposely make my disabled mother's blizzard wrong because she is on the complaint list and now have told her she's "too hard to please" for asking them to make her blizzard correctly. Things like not adding fudge and putting peanuts instead of pecans level of making it wrong. This has so happened many times that it appears to be some kind of sick joke amongst the employees.
Atmosphere: 1
Food: 1
Service: 1
Slow on service
Texas friendly and spotless clean.
Atmosphere: 5
Food: 5
Service: 5
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