The lady giving out the samples is awesome very funny , made me buy a whole sandwich that was absolutely delicious! Thank you ! Give her a raise !
Atmosphere: 5
Food: 5
Service: 5
Clarissa Johnson
I had the worst experience at this Charley’s in porter Walmart 23561 US HWY 59 Porter, TX 77365. The owner Lisa is very rude. I order a chicken philly with no lettuce, no tomato, and no mushrooms. Got my food and it had everything on it. I went and told Lisa I didn’t want lettuce, tomatoes, or mushrooms. She took my sandwich picked everything I didn’t want and gave it back. I told her “ma’am I’m allergic to tomatoes that’s why I asked for no tomatoes. Can you remake my sandwich she throw the sandwich away aggressively. Told me no said she would give me a refund. When I took her ma’am I don’t need a refund I would like my sandwich she said no again and walked away. Can back with refund and receipt. I ask for corporates number or a supervisor over her not knowing she was the owner. After going back and forth about a number I could call. She walked away without give me a refund or remaking my sandwich. I reach out to other employees to get a number no luck. I would like something done about this asap. I’m out of my money and food dealing w Lisa. She wouldn’t come out of her office to assist me after asking several times for a number to call for help w her service.
Cecilia Garza
Pregnant woman's nightmare right here. ??....When you order a California chicken sandwich from Charleys Philly Steak and ask for lettuce only ....You get home only to find out they literally only give you lettuce. And nothing else. ???I didn't check it there thinking "if it has anything else I will eat it anyways"....never thought they'd pull this one. ??♀️ ?
Atmosphere: 1
Food: 1
Service: 1
Roberto De Haro
Really good
Atmosphere: 5
Food: 5
Service: 5
joshua smith
The sandwich was ok... but it took 35 minutes and the fries were
Atmosphere: 1
Food: 3
Service: 1
Katy Wasinger
Had a horrible experience with service at this location. Made a mobile order, waited the 10 min cook time, checked in at the front counter to let them know I was here and they told me it wasn't ready yet. Stepped back but was in eye's view so when it was ready they could let me know. It was semi busy so I understood why it could be taking so long.Waited about 10 mins or so and the woman that ordered in line in front of me got her order. Thinking that's weird. Maybe my ticket got mixed around with hers so I def should be next. Waited another 5 minutes..still nothing. I go up to ask about my order and they grab the box that was sitting there for almost 15 mins. Every mobile order was in a bag so I expected mine to be. I didn't think that the lonely box was mine. I thought it was part of a dine in order. Nobody ever called my name. The girl that I checked in with didn't say a word. I told them I've been here waiting and I received no apology.I get home and my sandwich is cold and completely soggy. I couldn't even eat it because the bread just basically disintegrated. I wrote a complaint and never heard a word back. Then they send me a please do a review of my order and I said the same complaint and asked to be contacted, and have heard nothing. Customer service is extremely lacking with Charley's.
Atmosphere: 3
Food: 2
Service: 1
Haniya Kamran
The food is always made fresh and the drinks are always amazing
Vegetarian options: The vegan options are only fries.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Fries
Ofelia Walker
Yummy food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheesesteak
Ruve Rod
There is this worker called Diego best client service i have ever
Pleasant service always with a smile and good food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Fries
Joshua Ream
Boneless wings are quite tasty. Staff is friendly and service is quick. Haven't had any issues with quality of food. Easy and convenient to grab a meal before or after shopping in the Walmart the restaurant is inside.
Atmosphere: 4
Food: 5
Service: 5
Alejandro Gonzalez Cruz
I am currently working here, and I am having fun learning how to work as a cash register and as a deep fryer. I enjoy the people I work with they're very fun to work with. My managers are very polite and answer all of the questions I have and help the environment be exciting.
The lady giving out the samples is awesome very funny , made me buy a whole sandwich that was absolutely delicious! Thank you ! Give her a raise !
Atmosphere: 5
Food: 5
Service: 5
I had the worst experience at this Charley’s in porter Walmart 23561 US HWY 59 Porter, TX 77365. The owner Lisa is very rude. I order a chicken philly with no lettuce, no tomato, and no mushrooms. Got my food and it had everything on it. I went and told Lisa I didn’t want lettuce, tomatoes, or mushrooms. She took my sandwich picked everything I didn’t want and gave it back. I told her “ma’am I’m allergic to tomatoes that’s why I asked for no tomatoes. Can you remake my sandwich she throw the sandwich away aggressively. Told me no said she would give me a refund. When I took her ma’am I don’t need a refund I would like my sandwich she said no again and walked away. Can back with refund and receipt. I ask for corporates number or a supervisor over her not knowing she was the owner. After going back and forth about a number I could call. She walked away without give me a refund or remaking my sandwich. I reach out to other employees to get a number no luck. I would like something done about this asap. I’m out of my money and food dealing w Lisa. She wouldn’t come out of her office to assist me after asking several times for a number to call for help w her service.
Pregnant woman's nightmare right here. ??....When you order a California chicken sandwich from Charleys Philly Steak and ask for lettuce only ....You get home only to find out they literally only give you lettuce. And nothing else. ???I didn't check it there thinking "if it has anything else I will eat it anyways"....never thought they'd pull this one. ??♀️ ?
Atmosphere: 1
Food: 1
Service: 1
Really good
Atmosphere: 5
Food: 5
Service: 5
The sandwich was ok... but it took 35 minutes and the fries were
Atmosphere: 1
Food: 3
Service: 1
Had a horrible experience with service at this location. Made a mobile order, waited the 10 min cook time, checked in at the front counter to let them know I was here and they told me it wasn't ready yet. Stepped back but was in eye's view so when it was ready they could let me know. It was semi busy so I understood why it could be taking so long.Waited about 10 mins or so and the woman that ordered in line in front of me got her order. Thinking that's weird. Maybe my ticket got mixed around with hers so I def should be next. Waited another 5 minutes..still nothing. I go up to ask about my order and they grab the box that was sitting there for almost 15 mins. Every mobile order was in a bag so I expected mine to be. I didn't think that the lonely box was mine. I thought it was part of a dine in order. Nobody ever called my name. The girl that I checked in with didn't say a word. I told them I've been here waiting and I received no apology.I get home and my sandwich is cold and completely soggy. I couldn't even eat it because the bread just basically disintegrated. I wrote a complaint and never heard a word back. Then they send me a please do a review of my order and I said the same complaint and asked to be contacted, and have heard nothing. Customer service is extremely lacking with Charley's.
Atmosphere: 3
Food: 2
Service: 1
The food is always made fresh and the drinks are always amazing
Vegetarian options: The vegan options are only fries.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Fries
Yummy food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheesesteak
There is this worker called Diego best client service i have ever
Atmosphere: 5
Food: 5
Service: 5
Very great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheesesteak
Restaurantji Recommends
Mouthwatering good!
Vegetarian options: Has a vegetarian option.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheesesteak, Bacon
Excellent
Atmosphere: 5
Food: 5
Service: 5
Pleasant service always with a smile and good food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Fries
Boneless wings are quite tasty. Staff is friendly and service is quick. Haven't had any issues with quality of food. Easy and convenient to grab a meal before or after shopping in the Walmart the restaurant is inside.
Atmosphere: 4
Food: 5
Service: 5
I am currently working here, and I am having fun learning how to work as a cash register and as a deep fryer. I enjoy the people I work with they're very fun to work with. My managers are very polite and answer all of the questions I have and help the environment be exciting.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheesesteak, Kids Meal, Mozzarella Sticks,
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