For the past two Sundays, I have placed a to go order. Each time the employee told me 10 or 15 minutes which I believe is the standard time.. each Sunday it has taken much much longer up to 45 minutes the first time and approximately the same this time. Where is management, where is enough staff to handle this Rush of people. Understandably so it is going to be busy on particular days but management should know when that is and should prepare in advance. Many many customers are waiting and again they are not prepared to the least. The numbers are easy to follow see what you did on Sundays and make sure you have enough staff and then some to handle it nobody needs to wait that long for it to go order that was placed in advance terrible. Service today. The order for today was just one sandwich that's all. I checked my order to make sure everything was in there and they had forgot to put the two extra slices of pickles and dressings I had asked for. When I check the order they had forgot to put the additional two slices of pickles and two
Atmosphere: 3
Food: 3
Service: 1
Randall Farmer
Manager is very attentive. Thank you!
Atmosphere: 4
Food: 4
Service: 4
Lillianna Puente
Food took too long and it was cold.
Brittany Clendening
Mid quality food, not near as good as other McAlisters locations. Service is routinely understaffed, slow, and never cleans the tables. Dirty floors, tables, and never organized. They definitely don't fulfill the "fast" in fast-casual dining.Desperately needs better management
Atmosphere: 1
Food: 3
Service: 1
Andrew Pronger
I ordered the jalapeño turkey crunch. They were out of the jalapeño bread. The sandwich was mediocre at best. Nothing special. My wife ordered the ham and cheese melt, again mediocre at best. Was a little disappointed at the quality for the price. Ordered at 1:08 pm, and received our to-go food at 1:22 pm. 13 minute wait for a to-go order? Tried it, won't go back.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Sandwich
mel cis
The service was great and the manager Tony is super sweet! The food was great!! Thanks you for the awesome service!
Atmosphere: 5
Food: 5
Service: 5
LaShawn Ramon
Always know I'll get a good meal here.
Atmosphere: 5
Food: 5
Service: 5
Rod Donovan. Ph.D.
Delicious food. Good prices.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Reuben
Cynthia Donovan
Food was amazing! Best broccoli-cheese soup I've had in years. The New Yorker sandwich was equally with a slight smokey flavor. Definitely recommend this restaurant!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Lisa Booth
And I entered McAlister's today to purchase a pastrami Reuben which I had been hungry for I made a point to tell Jonathan the cashier I hadn't been here in 2 years looking for advice on the best way to order never have I paid $19.78for a sandwich and tea.. I will not be
Really nice staff and the food feels at least a little healthier than usual in the USA.The potatoes are highly recommended, as are the very good sandwiches.
Atmosphere: 4
Food: 5
Service: 5
Michele Enriquez
Thank you, Tony for the hospitality! You went out of the way to make sure everything was great for an impromptu meeting. Exceptional customer service.
Atmosphere: 5
Food: 5
Service: 5
Stephanie Moreno
Staff & Tony manager were great. Fast service and great food
Tad Dickerson
Friendly staff. Great food as always!
Atmosphere: 5
Food: 5
Service: 5
Rafael Concepcion
3rd time eating there and last time. No problems until today. I was disgusted. While dining in a roach crawled out from under table right on my plate. I notified the teen manager on duty who didn't even want to approached table while roach was hiding under plate. He didn't even offer a refund. I was so disgusted I wanted out. Stay away! Notice as I left food , old food been there for a while between cushions on booths, no wonder. Ugh.
For the past two Sundays, I have placed a to go order. Each time the employee told me 10 or 15 minutes which I believe is the standard time.. each Sunday it has taken much much longer up to 45 minutes the first time and approximately the same this time. Where is management, where is enough staff to handle this Rush of people. Understandably so it is going to be busy on particular days but management should know when that is and should prepare in advance. Many many customers are waiting and again they are not prepared to the least. The numbers are easy to follow see what you did on Sundays and make sure you have enough staff and then some to handle it nobody needs to wait that long for it to go order that was placed in advance terrible. Service today. The order for today was just one sandwich that's all. I checked my order to make sure everything was in there and they had forgot to put the two extra slices of pickles and dressings I had asked for. When I check the order they had forgot to put the additional two slices of pickles and two
Atmosphere: 3
Food: 3
Service: 1
Manager is very attentive. Thank you!
Atmosphere: 4
Food: 4
Service: 4
Food took too long and it was cold.
Mid quality food, not near as good as other McAlisters locations. Service is routinely understaffed, slow, and never cleans the tables. Dirty floors, tables, and never organized. They definitely don't fulfill the "fast" in fast-casual dining.Desperately needs better management
Atmosphere: 1
Food: 3
Service: 1
I ordered the jalapeño turkey crunch. They were out of the jalapeño bread. The sandwich was mediocre at best. Nothing special. My wife ordered the ham and cheese melt, again mediocre at best. Was a little disappointed at the quality for the price. Ordered at 1:08 pm, and received our to-go food at 1:22 pm. 13 minute wait for a to-go order? Tried it, won't go back.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Sandwich
The service was great and the manager Tony is super sweet! The food was great!! Thanks you for the awesome service!
Atmosphere: 5
Food: 5
Service: 5
Always know I'll get a good meal here.
Atmosphere: 5
Food: 5
Service: 5
Delicious food. Good prices.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Reuben
Food was amazing! Best broccoli-cheese soup I've had in years. The New Yorker sandwich was equally with a slight smokey flavor. Definitely recommend this restaurant!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
And I entered McAlister's today to purchase a pastrami Reuben which I had been hungry for I made a point to tell Jonathan the cashier I hadn't been here in 2 years looking for advice on the best way to order never have I paid $19.78for a sandwich and tea.. I will not be
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Sandwich
Restaurantji Recommends
Really nice staff and the food feels at least a little healthier than usual in the USA.The potatoes are highly recommended, as are the very good sandwiches.
Atmosphere: 4
Food: 5
Service: 5
Thank you, Tony for the hospitality! You went out of the way to make sure everything was great for an impromptu meeting. Exceptional customer service.
Atmosphere: 5
Food: 5
Service: 5
Staff & Tony manager were great. Fast service and great food
Friendly staff. Great food as always!
Atmosphere: 5
Food: 5
Service: 5
3rd time eating there and last time. No problems until today. I was disgusted. While dining in a roach crawled out from under table right on my plate. I notified the teen manager on duty who didn't even want to approached table while roach was hiding under plate. He didn't even offer a refund. I was so disgusted I wanted out. Stay away! Notice as I left food , old food been there for a while between cushions on booths, no wonder. Ugh.
Atmosphere: 1
Food: 1
Service: 1