Literally just left here and my iced coffee is almost full of ice. I haven’t had this experience at other locations so it’s just Princeton… smh
jonathan mays
Good Customer Service
Atmosphere: 5
Food: 5
Service: 5
K
One of the male workers there at the pickup window always has a horrible attitude. Had to wait for my two drinks which isn’t a problem but the first thing said instead of “hello” is “are you picking up, well it’s going to be a while”. He didn’t even apologize for forgetting to add something to my drink that was ordered online so the addition was already paid for. I’ve been to this location a few times and this particular worker has been there each time always in a bad mood. I always tip on the app and I wish there was a way to remove it since it’s always horrible customer service
Atmosphere: 1
Food: 3
Service: 1
Kelbot 224
I had a gift card i got from Heart & Soul church as a 1st time visitor (5$ on it) and drove here to visit, and its a Great place, they have a seat outside to drink/eat, probably best time for that in spring/summer you can walk up and order through the western window or drive up with your car through the Eastern Window for in&out service. The staff is helpful, wise, & well-versed in the menu options, they have a tip jar in front of the windows (NOT FOR TRASH), and trash bins by the western side of building by the seats. Definitely worth a try for coffee/beverage 🍵 enthusiasts. Or if you're looking for something new in town.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramelizer
Minx
Good coffee and cheaper than Starbucks! The people working here are always super nice and cool! Love the music!
Atmosphere: 5
Food: 5
Service: 5
Jennifer Boren
Coffee better than Starbucks.
Atmosphere: 5
Service: 5
maya tube
Literally the slowest duchbro workers ive ever met, and they don’t prioritize cars who were in line first, i was skipped by 3 cars ordering in line, after arriving after me, when all i had was a pickup order. Then they got my order wrong!
Alexandrea Rivera
I just want to shout out Chafen (not sure if I spelled the name right) but he is the bees knees! He was so nice! Gave us the best experience, had a great attitude and really just made us feel welcome. He had some awesome suggestions of new drinks and we will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Berenice Herrera
By far this has been the friendliest Dutch Bros I have been to, will definitely be returning to this location because of their customer service. If I could rate it 10 stars I would!
Atmosphere: 5
Food: 5
Service: 5
Destiny Stevenson
everyone here is so sweet, my brothers birthday was on 09/05 and he passed away on 09/05/2024, he always got his Dutch bros on his birthday I asked the lady to make it extra special since me and my siblings brought it to his grave to make sure he has his yearly Dutch bros. She was very sweet and gave me my drink for free also. I didn’t get her name but she definitely deserves a raise for her kindness or a manager.
Last night I went to get coffee for my sisters and I. When I got to the window I noticed 2 guys cleaning but one of the guys looked at me and then held his hands in the air like if he was about to throw a fit and was clearly mad, you could tell his body language (mind you I was about 25 minutes early before closing and I work the graveyard shift) He grab the tablet and didn’t say “Hi” or a simply “What can I get for you?” He was just quiet and I just said my order, it was only 3 drinks. I could have placed the order online but on the app says unavailable at that time. I don’t have problems with the morning people, they are always sweet but I’m disappointed about the young man.
Atmosphere: 1
Food: 5
Service: 1
A Arce
I go a lot to this Dutch Bros and everything is always great and the customer service is 💯 everytime. 👌🤩
Atmosphere: 5
Food: 5
Service: 5
Josie Cox
I’ve tried to give the cold brew multiple chances, but no matter how I order it whether it’s custom or through a speciality, it’s always so watery that it is genuinely undrinkable. It does not seem as if quality is a concern at this location.
Atmosphere: 3
Food: 3
Service: 4
Toya Ford
Love this location Quick and my order is never wrong
Atmosphere: 5
Food: 5
Service: 5
Bernardo Muñoz MP
Excellent service and great coffee, the ladies all ways receive you with a smile
Literally just left here and my iced coffee is almost full of ice. I haven’t had this experience at other locations so it’s just Princeton… smh
Good Customer Service
Atmosphere: 5
Food: 5
Service: 5
One of the male workers there at the pickup window always has a horrible attitude. Had to wait for my two drinks which isn’t a problem but the first thing said instead of “hello” is “are you picking up, well it’s going to be a while”. He didn’t even apologize for forgetting to add something to my drink that was ordered online so the addition was already paid for. I’ve been to this location a few times and this particular worker has been there each time always in a bad mood. I always tip on the app and I wish there was a way to remove it since it’s always horrible customer service
Atmosphere: 1
Food: 3
Service: 1
I had a gift card i got from Heart & Soul church as a 1st time visitor (5$ on it) and drove here to visit, and its a Great place, they have a seat outside to drink/eat, probably best time for that in spring/summer you can walk up and order through the western window or drive up with your car through the Eastern Window for in&out service.
The staff is helpful, wise, & well-versed in the menu options, they have a tip jar in front of the windows (NOT FOR TRASH), and trash bins by the western side of building by the seats.
Definitely worth a try for coffee/beverage 🍵 enthusiasts. Or if you're looking for something new in town.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramelizer
Good coffee and cheaper than Starbucks! The people working here are always super nice and cool! Love the music!
Atmosphere: 5
Food: 5
Service: 5
Coffee better than Starbucks.
Atmosphere: 5
Service: 5
Literally the slowest duchbro workers ive ever met, and they don’t prioritize cars who were in line first, i was skipped by 3 cars ordering in line, after arriving after me, when all i had was a pickup order. Then they got my order wrong!
I just want to shout out Chafen (not sure if I spelled the name right) but he is the bees knees! He was so nice! Gave us the best experience, had a great attitude and really just made us feel welcome. He had some awesome suggestions of new drinks and we will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
By far this has been the friendliest Dutch Bros I have been to, will definitely be returning to this location because of their customer service. If I could rate it 10 stars I would!
Atmosphere: 5
Food: 5
Service: 5
everyone here is so sweet, my brothers birthday was on 09/05 and he passed away on 09/05/2024, he always got his Dutch bros on his birthday I asked the lady to make it extra special since me and my siblings brought it to his grave to make sure he has his yearly Dutch bros. She was very sweet and gave me my drink for free also. I didn’t get her name but she definitely deserves a raise for her kindness or a manager.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Last night I went to get coffee for my sisters and I. When I got to the window I noticed 2 guys cleaning but one of the guys looked at me and then held his hands in the air like if he was about to throw a fit and was clearly mad, you could tell his body language (mind you I was about 25 minutes early before closing and I work the graveyard shift) He grab the tablet and didn’t say “Hi” or a simply “What can I get for you?” He was just quiet and I just said my order, it was only 3 drinks. I could have placed the order online but on the app says unavailable at that time. I don’t have problems with the morning people, they are always sweet but I’m disappointed about the young man.
Atmosphere: 1
Food: 5
Service: 1
I go a lot to this Dutch Bros and everything is always great and the customer service is 💯 everytime. 👌🤩
Atmosphere: 5
Food: 5
Service: 5
I’ve tried to give the cold brew multiple chances, but no matter how I order it whether it’s custom or through a speciality, it’s always so watery that it is genuinely undrinkable. It does not seem as if quality is a concern at this location.
Atmosphere: 3
Food: 3
Service: 4
Love this location
Quick and my order is never wrong
Atmosphere: 5
Food: 5
Service: 5
Excellent service and great coffee, the ladies all ways receive you with a smile
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brew, Caramelizer
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