They have the door locked at 8pm on a Wednesday night!
M Adnan
Reheated and burned onion rings and fries
Atmosphere: 3
Food: 3
Service: 3
Antoine Johnson
My experience was quite hilarious. Me the wife and kids decided jack in the box over Sonic. Long line no problem, detor no problem. Ordered food and as were waiting my wife notices a roach the side of an egg crawling up the wall. I say no biggie it's Texas.... I kid you not the drive thru floor was infested to the point we no longer were hungry. Trapped in the drive thru for 25 mins. IDK how all these other restaurants keep clean. But EVERYTIME I see a jack in the box it's disgusting from the parking lot to the lobby to the menu box outside. Never again in my life will I walk into a jack in the box location not even for a Doordash. You should be concerned even eating here
Atmosphere: 1
Food: 1
Service: 3
Komorebi Nexus
They definitely need to work on their customer service
Aaliyah Morris
I went through the drive thru and they told me it was closed. It was 1 am but this location is open 24 hours. So i pointed that out. After i said that they just said “yeah its open 24 hours….” And then just stopped talking. Didnt say a word after that. Makes me think whoever was working just didnt want to work! Id understand if it was right before closing but its not supposed to be closed?!?! Just bad customer service and lazy workers.
Atmosphere: 1
Food: 1
Service: 1
Gerald Ellyson
It's probably the best fast food in town.
True
Always always always check food before leaving drive thru. 3/3 times going something missing or ask for ketchup only and get bun mustard and cheese
Brittany H
Came at 12:30 am, all the open signs are on. Drove through twice and it was available to order on doordash… yet NO ONE was there. It’d be one thing if the open signs were off but both were on and doordash pickup/delivery was available. STILL IS AVAILABLE! Another car drove up after us and went through the same experience. 0/10 would not recommend 👎🏼👎🏼
Wendy McKim
I went through the drive thru and ordered two tacos and a large vanilla Dr pepper easy ice. She asked twice about the drink. So I get my food and leave. Then realized it's a medium regular Dr pepper FULL of ice. Why ask numerous times just to get it all wrong and charge me for a large?! There was barely any soda in it when it was full of ice.
Daniel Bynum
Food is good. The experience is fast food, but service is rushed
If you don't have the energy to work or don’t want to be at work then don’t or find you another job that is for you!! The one that help us out was Colin (thats what says in receipt) then the drink machine went out! Then when I told him our order was wrong he said oh well n rolling his eyes like a lil kid 🤦♀️ poor customer service. Do better!!
Trenton Larkin
April 20, 2025 ⭐️⭐️⭐️
We stopped by Jack in the Box around 10PM ⏰ for some late-night food, and while the experience had its quirks, the food was hot, fresh, and super tasty!
There weren’t many tables inside 🪑 — just a few scattered around — but since we were the only ones there, that didn’t really matter. Just giving some reference that there’s a lot more space than seating.
Now, let’s talk about the temperature. It wasn’t just warm — it was actually 79°F inside 🔥🥵 while it was only 62°F outside ❄️. I took a picture of the thermostat 📸 because it seriously felt like a sauna. Not exactly a relaxing place to sit and eat.
When we came in, no one greeted us 🤷♂️, and we had to wait a bit ⏳. Eventually, someone showed up and mentioned she was about to clock out, but she still took our order and apologized 🙇♀️ for the delay, which we appreciated.
Now for the good part — the food was fantastic! • My wife got the #15 Teriyaki Bowl 🍚 and an egg roll 🥢. The bowl was super flavorful and hot, and the egg roll? Crispy and honestly better than what we’ve had at some Chinese restaurants 🥡✨. • I had the #4 Bacon Ultimate Cheeseburger 🥓🧀🍔 with curly fries 🍟 — hot, cheesy, and packed with flavor.
All the food was fresh, steaming hot, and clearly made to order — one of the big benefits of going late at night 🌙.
Overall: • Food: awesome ✅ • Service: slow but polite ✅ • Temperature: too hot inside ❌🔥 • Would we come back? Yeah, for the food!
🍔🍟🍚🥡🌡️📸🌙🧾🥵✨
Katie A.
I ordered two chicken sandwiches tonight and got leather in return. They were the driest most disgusting thing I’ve ever had. Do better, this location is trash.
Philip Wagner
Closed at 11 pm advertises “24 hours”
Michael Harris
I normally would not leave a negative review at a restaurant but since they cant answer the phone i have no choice. My grandson is a very picky eater so i ordered him a chicken sandwich and told them i only wanted chicken, ketchup and pickles on the sandwich and the DT employee even said it back to me correct. Should have checked my bag because when i get home the sandwich had cbeese and mayo added with the ketchup and pkckles and i have called several times to try to get it made correct but nobody will answer. I would like a full refund now.
They have the door locked at 8pm on a Wednesday night!
Reheated and burned onion rings and fries
Atmosphere: 3
Food: 3
Service: 3
My experience was quite hilarious. Me the wife and kids decided jack in the box over Sonic. Long line no problem, detor no problem. Ordered food and as were waiting my wife notices a roach the side of an egg crawling up the wall. I say no biggie it's Texas.... I kid you not the drive thru floor was infested to the point we no longer were hungry. Trapped in the drive thru for 25 mins. IDK how all these other restaurants keep clean. But EVERYTIME I see a jack in the box it's disgusting from the parking lot to the lobby to the menu box outside. Never again in my life will I walk into a jack in the box location not even for a Doordash. You should be concerned even eating here
Atmosphere: 1
Food: 1
Service: 3
They definitely need to work on their customer service
I went through the drive thru and they told me it was closed. It was 1 am but this location is open 24 hours. So i pointed that out. After i said that they just said “yeah its open 24 hours….” And then just stopped talking. Didnt say a word after that. Makes me think whoever was working just didnt want to work! Id understand if it was right before closing but its not supposed to be closed?!?! Just bad customer service and lazy workers.
Atmosphere: 1
Food: 1
Service: 1
It's probably the best fast food in town.
Always always always check food before leaving drive thru. 3/3 times going something missing or ask for ketchup only and get bun mustard and cheese
Came at 12:30 am, all the open signs are on. Drove through twice and it was available to order on doordash… yet NO ONE was there. It’d be one thing if the open signs were off but both were on and doordash pickup/delivery was available. STILL IS AVAILABLE! Another car drove up after us and went through the same experience. 0/10 would not recommend 👎🏼👎🏼
I went through the drive thru and ordered two tacos and a large vanilla Dr pepper easy ice. She asked twice about the drink. So I get my food and leave. Then realized it's a medium regular Dr pepper FULL of ice. Why ask numerous times just to get it all wrong and charge me for a large?! There was barely any soda in it when it was full of ice.
Food is good. The experience is fast food, but service is rushed
Restaurantji Recommends
If you don't have the energy to work or don’t want to be at work then don’t or find you another job that is for you!! The one that help us out was Colin (thats what says in receipt) then the drink machine went out! Then when I told him our order was wrong he said oh well n rolling his eyes like a lil kid 🤦♀️ poor customer service. Do better!!
April 20, 2025
⭐️⭐️⭐️
We stopped by Jack in the Box around 10PM ⏰ for some late-night food, and while the experience had its quirks, the food was hot, fresh, and super tasty!
There weren’t many tables inside 🪑 — just a few scattered around — but since we were the only ones there, that didn’t really matter. Just giving some reference that there’s a lot more space than seating.
Now, let’s talk about the temperature. It wasn’t just warm — it was actually 79°F inside 🔥🥵 while it was only 62°F outside ❄️. I took a picture of the thermostat 📸 because it seriously felt like a sauna. Not exactly a relaxing place to sit and eat.
When we came in, no one greeted us 🤷♂️, and we had to wait a bit ⏳. Eventually, someone showed up and mentioned she was about to clock out, but she still took our order and apologized 🙇♀️ for the delay, which we appreciated.
Now for the good part — the food was fantastic!
• My wife got the #15 Teriyaki Bowl 🍚 and an egg roll 🥢. The bowl was super flavorful and hot, and the egg roll? Crispy and honestly better than what we’ve had at some Chinese restaurants 🥡✨.
• I had the #4 Bacon Ultimate Cheeseburger 🥓🧀🍔 with curly fries 🍟 — hot, cheesy, and packed with flavor.
All the food was fresh, steaming hot, and clearly made to order — one of the big benefits of going late at night 🌙.
Overall:
• Food: awesome ✅
• Service: slow but polite ✅
• Temperature: too hot inside ❌🔥
• Would we come back? Yeah, for the food!
🍔🍟🍚🥡🌡️📸🌙🧾🥵✨
I ordered two chicken sandwiches tonight and got leather in return. They were the driest most disgusting thing I’ve ever had. Do better, this location is trash.
Closed at 11 pm advertises “24 hours”
I normally would not leave a negative review at a restaurant but since they cant answer the phone i have no choice. My grandson is a very picky eater so i ordered him a chicken sandwich and told them i only wanted chicken, ketchup and pickles on the sandwich and the DT employee even said it back to me correct. Should have checked my bag because when i get home the sandwich had cbeese and mayo added with the ketchup and pkckles and i have called several times to try to get it made correct but nobody will answer. I would like a full refund now.
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