Another Smashburger and wife had 4 Tacos - all hot, fresh, and tasty !
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Hamburger, French Fries
Karla S.
I thought they opened early. Today it was almost 9 and 4 people had to leave cause they knocked and nobody opened and there was a super long line of cars waiting.
Bianca Kehoe
I went thru the drive thru and ordered, when I got to the window I wanted to add something but was told to drive to the front. I drove to the front but realized how the heck will they charge me so I went back through the drive thru and ordered I was in a rush so it was kind of an inconvenience but the food was made well and my son was happy.
Food: 5
Service: 3
Recommended dishes: French Fries, Tiny Tacos
Redbirds Nation
Ordered and paid through the app. 3 out of 4 of us had ordered popcorn chicken and when we arrived the cashier told us that they were out of popcorn chicken and asked if chicken nuggets were okay. Normally, that’s fine but we already paid and the chicken nuggets were less. When she brought it up to the manager, the manager just said no can’t do anything else that is more (essentially to downgrade us to nuggets, which cost less). I think working in the food service for years and watching how my managers would have handled that made me really dislike that manager and as a result, this location. Normally, you comp up- not down. Minor grievance but if it’s the restaurant’s fault for the discrepancy… why are we paying for it?
Atmosphere: 4
Food: 4
Service: 1
Chad Spencer
Well I went to get food. And my bill was $10.14. I paid with $20.14. And never received my $10.00. Girl at drive thru did not pay attention to what I gave her. And apparently calling them on the phone is a joke. So now I’m out $10.00 and had to eat a way over salted jumbo jack.
Atmosphere: 2
Food: 2
Service: 1
Vanessa Roldan
This location is the worst, the employees here are locking the door for people not to come in to the lobby and eat is not our problem they are busy.. the customer services is bad ?
Brodie Reagan
I normally love Jack in the box, but this location is terrible. They will give you the wrong order, and the food will not be good.
James Black
They got my order wrong, despite being very specific and when I drove all the way back, they didn’t even offer to replace the fries as compensation for the mistake. Nobody cares about customer satisfaction anymore.
Atmosphere: 1
Food: 3
Service: 1
John Carter
Drive thru service .
Atmosphere: 4
Food: 4
Service: 4
Matt
Thanks for breakfast Hi-5 (>'.')^JITB is not the most amazing stuff... anyone can tell you that... But the people at this store keep it so happy and clean I'm always impressed.At some restaurants the managers don't shift enough people for the cooks to have coverage. I think at this place everyone watches out for each other and they don't waste time because it stays clean, too.
Wouldn’t give extra Oreos although shake didn’t have hardly any Oreos. Horrible customer service
Cloudy Puffalottasmoke
Extraordinarily great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Breakfast Jack
Lydia “La Patito” Teel
Clean , hot and frssh curly fries not stale meat on burgers was well seasoned not over or under crispy fresh lettuce and juicy tonatoes perfect fast food experience especially sense im pregnant
Atmosphere: 5
Food: 5
Service: 5
Alisha
Good food!
Atmosphere: 4
Food: 4
Service: 4
Beverly Smith
I love the Sourdough Jack. Its the best thing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seasoned Curly Fries, Sourdough Jack, French Fries, Dr Pepper
Another Smashburger and wife had 4 Tacos - all hot, fresh, and tasty !
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Hamburger, French Fries
I thought they opened early. Today it was almost 9 and 4 people had to leave cause they knocked and nobody opened and there was a super long line of cars waiting.
I went thru the drive thru and ordered, when I got to the window I wanted to add something but was told to drive to the front. I drove to the front but realized how the heck will they charge me so I went back through the drive thru and ordered I was in a rush so it was kind of an inconvenience but the food was made well and my son was happy.
Food: 5
Service: 3
Recommended dishes: French Fries, Tiny Tacos
Ordered and paid through the app. 3 out of 4 of us had ordered popcorn chicken and when we arrived the cashier told us that they were out of popcorn chicken and asked if chicken nuggets were okay. Normally, that’s fine but we already paid and the chicken nuggets were less. When she brought it up to the manager, the manager just said no can’t do anything else that is more (essentially to downgrade us to nuggets, which cost less). I think working in the food service for years and watching how my managers would have handled that made me really dislike that manager and as a result, this location. Normally, you comp up- not down. Minor grievance but if it’s the restaurant’s fault for the discrepancy… why are we paying for it?
Atmosphere: 4
Food: 4
Service: 1
Well I went to get food. And my bill was $10.14. I paid with $20.14. And never received my $10.00. Girl at drive thru did not pay attention to what I gave her. And apparently calling them on the phone is a joke. So now I’m out $10.00 and had to eat a way over salted jumbo jack.
Atmosphere: 2
Food: 2
Service: 1
This location is the worst, the employees here are locking the door for people not to come in to the lobby and eat is not our problem they are busy.. the customer services is bad ?
I normally love Jack in the box, but this location is terrible. They will give you the wrong order, and the food will not be good.
They got my order wrong, despite being very specific and when I drove all the way back, they didn’t even offer to replace the fries as compensation for the mistake. Nobody cares about customer satisfaction anymore.
Atmosphere: 1
Food: 3
Service: 1
Drive thru service .
Atmosphere: 4
Food: 4
Service: 4
Thanks for breakfast Hi-5 (>'.')^JITB is not the most amazing stuff... anyone can tell you that... But the people at this store keep it so happy and clean I'm always impressed.At some restaurants the managers don't shift enough people for the cooks to have coverage. I think at this place everyone watches out for each other and they don't waste time because it stays clean, too.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Wouldn’t give extra Oreos although shake didn’t have hardly any Oreos. Horrible customer service
Extraordinarily great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Breakfast Jack
Clean , hot and frssh curly fries not stale meat on burgers was well seasoned not over or under crispy fresh lettuce and juicy tonatoes perfect fast food experience especially sense im pregnant
Atmosphere: 5
Food: 5
Service: 5
Good food!
Atmosphere: 4
Food: 4
Service: 4
I love the Sourdough Jack. Its the best thing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seasoned Curly Fries, Sourdough Jack, French Fries, Dr Pepper