UPDATE - I drove back to the venue and spoke to them. They gave me a new frappe, apologized. Also upgraded my fries. I think during the rushes, drive thru needs to be way more attentive.
Went through the drive-thru and ordered a large mocha frappe. The bottom of the cup was filled with strawberry before the mocha and has a strong strawberry taste to it. Attempted to call but it's a constant busy tone.
I'm not really sure why somebody would put strawberry in the bottom of a mocha cup to begin with. That just seems like a direct slap to the customer. Not cool.
Jovanna V Macias
THIS WAS ABSOLUTE ABSURD TO WAIT 15-20 MINUTES FOR JUST A HAPPY MEAL. THE GIRL WHO WAS RESPONSIBLE TO TAKE THE FOOD OUT SHOULD BE MORE CAREFUL AND LOOK TO WHO AND WHERE SHE IS BRINGING IT OUT TO. AS SHE MADE A FACE AND KNEW WHAT SHE DID. MANAGER JUST SHOUTED AT HER AND TURNED AWAY. NEVER HAVE I EVER HAD A PROBLEM AT THIS LOCATION!
Service: 1
Ashutosh Sharma
No place to sit. Very crowded and very noisy
Atmosphere: 3
Food: 4
Service: 3
Anthony B
Staff is rude and incompetent.
Atmosphere: 1
Food: 1
Service: 1
Wendy McKim
The restaurant is small and very very dirty! I used the women's resti and noticed there was so much urine in front of the toilet, I thought I was in the men's restroom. It's absolutely filthy! The soaps didn't work either. The workers have zero customer service etiquette!
Atmosphere: 3
Food: 4
Service: 3
George Thomas
I hate the self-service kiosk, no one to guide you especially if you are a senior citizen.
Atmosphere: 4
Food: 4
Service: 4
Kevin Terrell
Go through the drive through and get told to pull around. And park again, if I wanted curbside, I would have clicked on curbside, and not drive through this is ridiculous. Oh, because they want to make it look like they're getting cars through the drive through fast How much you want to bet? I get a copy and paste response showing.They really don't care
Atmosphere: 1
Service: 1
Ethan Baiamonte
I’ve been in line for 40 minutes with minimal cars in front of me what the heck is going on I shouldn’t be waiting almost an hour for fast food.
Atmosphere: 5
Food: 5
Service: 5
Make Dragon Age Great Again
Slow, rude, and never get your order right.
Atmosphere: 1
Food: 1
Service: 1
Pedro Anozie
Never get breakfast here it's disgusting and I went here and ordered a bacon egg cheese somthing with hasbrowns and 4 big breakfasts when my order was ready I checked and the Bacon egg cheese sandwich wasn't there right ok so I won't back in there they gave it too me
This place is slow. If you go here during anytime except extreme off hours, it's gonna take awhile. The service will be iffy at best. The inside is dirty and loud. I mean mcdonalds is a huge franchise. It isnt a fancy restaurant, but clean should be expected
Atmosphere: 1
Food: 2
Service: 1
Shantelle Dudley
I waited almost an hour for a 4 piece chicken nugget mobile pickup order. 🙄 The service was very slow. The Latina manager was very rude- arguing with a dark skinned lady for a long time and telling her “I don’t know what you’re complaining about” because she was trying to be snarky. I was asked twice what my order # was and still had to wait much longer. When I arrived there were about 6 frustrated people all waiting to pickup their orders. The last 2 times I have been to this McDonalds location the service was extremely slow. Do not go to this McDonalds location unless you don’t mind slow service, cold food, and incompetent workers. I added a picture of my box of cold chicken nuggets.
Atmosphere: 1
Food: 1
Service: 1
An Kotzian
I swear McDonald's gets the workers who never pay attention, last time I didn't get any McNugget and this time got Pickles and Onions when I specifically asked for none
Food: 3
Joseph Adcox
Everybody loves McDonald's we were introduced as kids and still love it today. I ordered a double cheeseburger and fries and a drink and I also tried the new raspberry Dr pepper shake
Atmosphere: 5
Food: 5
Service: 5
Dallin Bryan
Consistently a less than stellar experience. Orders wrong or saying after I order that they can’t make that specific meal etc. Something has happened in each of the last 3 times we have been. Enough is enough
UPDATE - I drove back to the venue and spoke to them. They gave me a new frappe, apologized. Also upgraded my fries. I think during the rushes, drive thru needs to be way more attentive.
Went through the drive-thru and ordered a large mocha frappe. The bottom of the cup was filled with strawberry before the mocha and has a strong strawberry taste to it. Attempted to call but it's a constant busy tone.
I'm not really sure why somebody would put strawberry in the bottom of a mocha cup to begin with. That just seems like a direct slap to the customer. Not cool.
THIS WAS ABSOLUTE ABSURD TO WAIT 15-20 MINUTES FOR JUST A HAPPY MEAL. THE GIRL WHO WAS RESPONSIBLE TO TAKE THE FOOD OUT SHOULD BE MORE CAREFUL AND LOOK TO WHO AND WHERE SHE IS BRINGING IT OUT TO. AS SHE MADE A FACE AND KNEW WHAT SHE DID. MANAGER JUST SHOUTED AT HER AND TURNED AWAY. NEVER HAVE I EVER HAD A PROBLEM AT THIS LOCATION!
Service: 1
No place to sit. Very crowded and very noisy
Atmosphere: 3
Food: 4
Service: 3
Staff is rude and incompetent.
Atmosphere: 1
Food: 1
Service: 1
The restaurant is small and very very dirty! I used the women's resti and noticed there was so much urine in front of the toilet, I thought I was in the men's restroom. It's absolutely filthy! The soaps didn't work either. The workers have zero customer service etiquette!
Atmosphere: 3
Food: 4
Service: 3
I hate the self-service kiosk, no one to guide you especially if you are a senior citizen.
Atmosphere: 4
Food: 4
Service: 4
Go through the drive through and get told to pull around. And park again, if I wanted curbside, I would have clicked on curbside, and not drive through this is ridiculous. Oh, because they want to make it look like they're getting cars through the drive through fast
How much you want to bet? I get a copy and paste response showing.They really don't care
Atmosphere: 1
Service: 1
I’ve been in line for 40 minutes with minimal cars in front of me what the heck is going on I shouldn’t be waiting almost an hour for fast food.
Atmosphere: 5
Food: 5
Service: 5
Slow, rude, and never get your order right.
Atmosphere: 1
Food: 1
Service: 1
Never get breakfast here it's disgusting and I went here and ordered a bacon egg cheese somthing with hasbrowns and 4 big breakfasts when my order was ready I checked and the Bacon egg cheese sandwich wasn't there right ok so I won't back in there they gave it too me
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
This place is slow. If you go here during anytime except extreme off hours, it's gonna take awhile. The service will be iffy at best. The inside is dirty and loud. I mean mcdonalds is a huge franchise. It isnt a fancy restaurant, but clean should be expected
Atmosphere: 1
Food: 2
Service: 1
I waited almost an hour for a 4 piece chicken nugget mobile pickup order. 🙄 The service was very slow. The Latina manager was very rude- arguing with a dark skinned lady for a long time and telling her “I don’t know what you’re complaining about” because she was trying to be snarky. I was asked twice what my order # was and still had to wait much longer. When I arrived there were about 6 frustrated people all waiting to pickup their orders. The last 2 times I have been to this McDonalds location the service was extremely slow. Do not go to this McDonalds location unless you don’t mind slow service, cold food, and incompetent workers. I added a picture of my box of cold chicken nuggets.
Atmosphere: 1
Food: 1
Service: 1
I swear McDonald's gets the workers who never pay attention, last time I didn't get any McNugget and this time got Pickles and Onions when I specifically asked for none
Food: 3
Everybody loves McDonald's we were introduced as kids and still love it today. I ordered a double cheeseburger and fries and a drink and I also tried the new raspberry Dr pepper shake
Atmosphere: 5
Food: 5
Service: 5
Consistently a less than stellar experience. Orders wrong or saying after I order that they can’t make that specific meal etc. Something has happened in each of the last 3 times we have been. Enough is enough
Food: 5
Service: 2
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