Pizza Hut
1501 W Princeton Dr, Princeton
(469) 378-4012
Recent Reviews
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I drive trucks. I went to the store. I saw the guy outback changing the trash when I come in. I saw him in front fixed the pizza and I asked him to wash his hands. He said OK and never moved, so I asked my money back. ... I had situation, trying to get my money back. Unprofessionalism. Bad customer service won't be visiting this place again
The place was clean and the staff was friendly. My pizza was fresh
Atmosphere: 4
Food: 4
Service: 4
Have to give this team credit! This is the best fast food pizza experience I've had in years! Literally took me back to my childhood pizza hut memories it amazing to find a staff who CARE! PLEASE GIVE THESE GUYS AND GALS A RAISE! Some of us still appreciate customer service and your team has it.
Atmosphere: 5
Food: 5
Service: 5
This location is great service taste had a mistake b4 the fixed a new pizza.
Atmosphere: 5
Food: 5
Service: 5
I'm not sure who the manager was tonight but at the drive thru I was given the incorrect pizza. Before pulling out of the parking lot I checked the order and it was incorrect. No biggie right, well I go in, they took the order back and put it in the hotbox and told me they would save it for when the right person comes back for their order. Let me just say that the pizza left the building, I opened the pizza box and checked in my car, opened the pizza box again to prove the order was incorrect (thank goodness I had the receipt) then the employee proceeds to show the person who was working on the pizzas it was incorrect, sat the pizza down by the register albeit not long maybe a minute but then tells me what he tells me and puts it in the hotbox. I wouldn't have cared a hill of beans if they threw it away as it wasn't the pizza I wanted or ordered anyway but it was the fact that they put it back in the hotbox with other orders and plan on giving it to the right person (if they come at all or try to pass it off as a correct order) is not proper food handling AT ALL!
Atmosphere: 3
Food: 1
Service: 3
My kids were really wanting PizzaHut but the one close to us is awful, this location is so nice! I ordered on the app, 4 pizzas, 2 types of breadsticks, and wings. the pizzas were hot and ready to go when we arrived, we were greeted kindly and helped right away. Awesome experience and the drive out there was nice. Will definitely drive out there for pizza again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza, Meat Lover's Pizza
I was very pleased with their speed and cleanliness. Food was exactly as ordered so as of now I'm very satisfied
Atmosphere: 5
Food: 5
Service: 5
Always getting our orders right and delicious! Thank you! Tavern crust with pepperoni.
I order and my pizza was delivered by door dash, even though I did not order through DoorDash, I ordered through the Pizza Hut app. My order was not only wrong, But it was nowhere near the amount of money that I paid for my order. And he didn’t even bring a drink. Called to speak to the manager as soon as the incident happened was told I was credited to my Account. Well, He didn’t add it into my notes on my number profile or whatever. Long story short they got me for about $57 and still today wondering why no one can own up to their mistake. If I’m paying Pizza Hut for delivery, I want Pizza Hut delivering my pizza not DoorDash. I can go through DoorDash if I want to DoorDash to bring me a cold pizza.
All the staff are so professional. Orders are always done on time and are correct. Parker does an excellent job and is a great example of how professional and friendly service at the front can make a big positive difference.
Restaurantji Recommends
Got there 5 mine after my order should've been ready and they made me wait another 15 mins
I just really have to say that Parker is very respectful! The food is delicious too! Will be coming back!
Friendly staff. Fast delivery. Easy to get in and get out.
Great delivery experience. I had a huge problem with dominoes messing up my Pizzas and sandwiches so tried this place and have had no problems really. One time there was a piece of onion on a not onion pizza but dominoes would barely put any cheese sauce or toppings on a pizza and give me all crust and barely put eat on the sandwiches and do all cheese. This place is my go to now so hope they don't disappoint because the reviews are not good. I was surprised. I like the delivery guy I usually get too. He's nice.
Atmosphere: 5
Food: 5
Service: 5
Pizzas good but I don’t remember asking for the hairs in it…
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