All I can say is the only thing that was pleasant was my root beer soda. Everything and I mean everything was old, dried out and absolutely nasty. I wanted to dip my burger into my root beer. It’s sad that you don’t want to get your food replaced because you’re afraid that some idiot would do something disgusting to the the food Ive paid for to be at least edible. I didn’t return it and there no dressing the sandy sandwich and desert fries. But if you live in Princeton, TX. DO NOT EAT HERE! IT IS HORRIBLE.
Food: 1
Service: 4
Leanne R
I went to wendy's today with my mom we order and they tell us to pull up to the front door we wait 11 minutes and they come out with our food they give us fruit punch when we asked for apple juice they didn't give us ranch for our nuggets when we said it at the window so i went in no problem asked for ranch the girl who i asked looked like she hates her job and when i said thank you have a good day she just looked at me and walked away
Atmosphere: 1
Food: 2
Service: 1
M C
Don’t go here if you expect to get what you paid for. I placed a pick-up order through the official Wendy’s app, and one of the items I purchased was a 3 piece tender for $6.49 along with a couple of 10 count nuggets. When I opened the bag, I noticed I had been given only one 10 piece, and a 6 piece, with no tenders. When I walked up, they had apparently left out one of my 10 pieces, and the included 6 piece was the intended replacement since they were out of tenders.
But when I got to my car, I checked menu prices. A 6 piece nugget is $2.99. I paid for a $6.49 tender. Even a TEN count nugget is $4.89. Nowhere NEAR comparable for the item I paid for that they were out of. When I tried to call customer support, they were closed. When I called the restaurant, they still just directed me to call customer service. When I asked why they didn’t just remove the tenders all together and not charge me, the worker told me they don’t have the ability to remove items. Whether you believe that or not is up to you, but as it stands right now, this restaurant owes me money and is refusing to make it right. They hoped I would just move along while they overcharged me without even informing me. Had I not checked the bag, I never would have known the tenders was out, and assumed they just made a mistake. But they knowingly overcharged me. Avoid this location.
Atmosphere: 1
Food: 2
Service: 1
Sommer Collins
Just left Wendy’s and I wanna give a shout out to Ms. Erinn! She was so nice and kind. I forgot to order my burger plain and dry. She had another one made for me with no problem! Great customer service overall!
Atmosphere: 5
Food: 5
Service: 5
Jessica Cadena
The service was fast, and the food was good, but the spicy sandwich did not taste as good as I hoped. I do usually like ordering the salads from here.
Atmosphere: 5
Food: 4
Service: 3
Samantha Draper
Placed our order and were told to drive around and wait on other side even though nobody was behind us. Sat for over 10 mins for a biggie bag, tendys, and kids meal. All of the fries are way over cooked and no salt, they snap in half like a pencil they are so hard. The chicken nuggets and strips were dry and cold. Why it took over 10 minutes to receive old and over cooked food (with no apology for the long wait) its beyond me. What a shame. Didn't even give us a receipt to call in an official complaint.
Atmosphere: 2
Food: 1
Service: 1
Neisha
Gave them another try. Still handing out disappointments 😭 it’s not worth it
Atmosphere: 1
Food: 1
Service: 1
FOP
I came in with the intent to buy an entire box of Boo coupon book for my organization. I spoke with the manager (young white guy with long beard). Before I could tell him why I was there, he was very rude to me. It was bad enough that I took my money elsewhere. There was also a girl there with blk/white braids that was not customer service friendly. This Wendy's really needs to do better.
Atmosphere: 1
Food: 1
Service: 1
Jane
Chocolate frostys sucked, were melted and didn't even taste like chocolate, kids in the back goofing off, awful
The young girl with cakey makeup and curly dark hair working the shift today—whatever her name is, and her reasons for laughing in my face—is incredibly rude and unprofessional. The state of the food was disgusting, and the local health department will be contacted.
Atmosphere: 1
Food: 2
Service: 1
jazman Fagan
The workers at this location. Wasn’t very sanitary bathrooms lobby!! Was nasty. watched the fry gentleman pick up fry’s with gloves and throwed in trash then stuck his hands in the fry’s he was about to cook!!!! Never again
Zarin Tasnim
Ordered 30 nuggets and large fries gave us 20 and no fries. I worked at wendys before and its not that hard to count the nuggets and pack .Should've went to other wendys after seeing the reviews. I went twice to fix the order and they still made it wrong.
Atmosphere: 1
Service: 1
Eric Wiscovich
Excellent fast food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
J Maurer
They need to close. Food is always cold, it's not clean. The employees smell. It shouldn't be passing code. Nasty
Lauro always treas me right, absolute legend
Atmosphere: 5
Food: 5
Service: 5
All I can say is the only thing that was pleasant was my root beer soda. Everything and I mean everything was old, dried out and absolutely nasty. I wanted to dip my burger into my root beer. It’s sad that you don’t want to get your food replaced because you’re afraid that some idiot would do something disgusting to the the food Ive paid for to be at least edible. I didn’t return it and there no dressing the sandy sandwich and desert fries. But if you live in Princeton, TX. DO NOT EAT HERE! IT IS HORRIBLE.
Food: 1
Service: 4
I went to wendy's today with my mom we order and they tell us to pull up to the front door we wait 11 minutes and they come out with our food they give us fruit punch when we asked for apple juice they didn't give us ranch for our nuggets when we said it at the window so i went in no problem asked for ranch the girl who i asked looked like she hates her job and when i said thank you have a good day she just looked at me and walked away
Atmosphere: 1
Food: 2
Service: 1
Don’t go here if you expect to get what you paid for. I placed a pick-up order through the official Wendy’s app, and one of the items I purchased was a 3 piece tender for $6.49 along with a couple of 10 count nuggets. When I opened the bag, I noticed I had been given only one 10 piece, and a 6 piece, with no tenders. When I walked up, they had apparently left out one of my 10 pieces, and the included 6 piece was the intended replacement since they were out of tenders.
But when I got to my car, I checked menu prices. A 6 piece nugget is $2.99. I paid for a $6.49 tender. Even a TEN count nugget is $4.89. Nowhere NEAR comparable for the item I paid for that they were out of. When I tried to call customer support, they were closed. When I called the restaurant, they still just directed me to call customer service. When I asked why they didn’t just remove the tenders all together and not charge me, the worker told me they don’t have the ability to remove items. Whether you believe that or not is up to you, but as it stands right now, this restaurant owes me money and is refusing to make it right. They hoped I would just move along while they overcharged me without even informing me. Had I not checked the bag, I never would have known the tenders was out, and assumed they just made a mistake. But they knowingly overcharged me. Avoid this location.
Atmosphere: 1
Food: 2
Service: 1
Just left Wendy’s and I wanna give a shout out to Ms. Erinn! She was so nice and kind. I forgot to order my burger plain and dry. She had another one made for me with no problem! Great customer service overall!
Atmosphere: 5
Food: 5
Service: 5
The service was fast, and the food was good, but the spicy sandwich did not taste as good as I hoped. I do usually like ordering the salads from here.
Atmosphere: 5
Food: 4
Service: 3
Placed our order and were told to drive around and wait on other side even though nobody was behind us. Sat for over 10 mins for a biggie bag, tendys, and kids meal. All of the fries are way over cooked and no salt, they snap in half like a pencil they are so hard. The chicken nuggets and strips were dry and cold.
Why it took over 10 minutes to receive old and over cooked food (with no apology for the long wait) its beyond me.
What a shame.
Didn't even give us a receipt to call in an official complaint.
Atmosphere: 2
Food: 1
Service: 1
Gave them another try. Still handing out disappointments 😭 it’s not worth it
Atmosphere: 1
Food: 1
Service: 1
I came in with the intent to buy an entire box of Boo coupon book for my organization. I spoke with the manager (young white guy with long beard). Before I could tell him why I was there, he was very rude to me. It was bad enough that I took my money elsewhere. There was also a girl there with blk/white braids that was not customer service friendly. This Wendy's really needs to do better.
Atmosphere: 1
Food: 1
Service: 1
Chocolate frostys sucked, were melted and didn't even taste like chocolate, kids in the back goofing off, awful
Atmosphere: 4
Food: 1
Service: 3
Restaurantji Recommends
The young girl with cakey makeup and curly dark hair working the shift today—whatever her name is, and her reasons for laughing in my face—is incredibly rude and unprofessional. The state of the food was disgusting, and the local health department will be contacted.
Atmosphere: 1
Food: 2
Service: 1
The workers at this location. Wasn’t very sanitary bathrooms lobby!! Was nasty.
watched the fry gentleman pick up fry’s with gloves and throwed in trash then stuck his hands in the fry’s he was about to cook!!!! Never again
Ordered 30 nuggets and large fries gave us 20 and no fries. I worked at wendys before and its not that hard to count the nuggets and pack .Should've went to other wendys after seeing the reviews.
I went twice to fix the order and they still made it wrong.
Atmosphere: 1
Service: 1
Excellent fast food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
They need to close. Food is always cold, it's not clean. The employees smell. It shouldn't be passing code. Nasty
Atmosphere: 1
Food: 1
Service: 1
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