Dunkin'

1921 N Preston Rd Ste 10, Prosper
(469) 481-2100

Recent Reviews

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NothingButNada

I can’t believe I was served moldy donuts. How old could these be? This is unacceptable and will be reported to the health department.

Atmosphere: 1

Food: 1

Service: 1

Amira Paracha

Hanna is super speedy and efficient. Super friendly and nice get things done! Best customer service ever!

Atmosphere: 5

Food: 5

Service: 5

Grant Hall

First time ever doing a review. Got drive through and when I got home 5/6 donuts I got were incorrect so I took them back in to get the right ones. Not a huge deal mistakes happen. The person behind the counter proceeded to put them back out on display. After I told him you shouldn't do that I had them out of the box at home he kinda shrugged and did it anyway.

Disgusting. Not going back to this location.

Atmosphere: 1

Food: 1

Service: 1

Olivia Ewton

First, I just wanted to say that my vote was absolutely divine. So delicious! But also, I was having a hard time figuring out my app and I was worried I was being annoying, but Carmen, at the window, was so kind and patient and helped me figure it out. This location is a bit further away than I’d usually go for coffee, but I’ll definitely come back over! Really clean store, kind staff members, and yummy coffee. Thank you guys!

Atmosphere: 5

Food: 5

Service: 5

Merima Ljahi

I am a Dunkin’ Donuts lover. This Dunkin’ Donuts is the best Dunkin’ Donuts. I make sure I always stop here. I only go to this location. They’re the only ones that know how to make my brown sugar, shaken espresso without a bucket of ice I like paying for my coffee, not paying for ice and they just know how to do it right every single time love the location love the service by far the best Dunkin’ Donuts in all of North Dallas, Texas

Alyssa Woodruff

I haven't been to a dunking in over 10 years and will continue that streak again. The lady who took my order was super sweet and nice but I asked for a dairy free drinkw with almond milk. I got bith almond and regular milk??? What the hell??? Also, the lady at the drive thru door? Completely ignored me, even when I tried to ask a question. Im glad I read the drink label and saw the whipped cream. This is an allergy restriction. If there was no whipped cream I would've drank it like regular assuming I was heard. I would've gone to the hospital and would have sued. Dunkin...yall need to do better.

Atmosphere: 1

Food: 1

Service: 1

Gil Engelhardt

My kids and I love the donuts and breakfast sandwiches from here. Yummy!

Atmosphere: 4

Food: 5

Service: 5

Manikanth Reddy

I had an unpleasant experience at this Dunkin’ location. The staff member was extremely rude and dismissive toward me, and while nothing was said outright, the way I was treated made me feel uncomfortable and singled out. Customers deserve to be treated with courtesy and respect, and I hope management addresses this behavior.

Atmosphere: 1

Food: 1

Service: 1

Raine Butanas

Service can be so-so, but sometimes a part of my order is off or missing! Store is always clean when I go though, and they have good deals on the app. Love the drinks here!

Atmosphere: 3

Food: 3

Service: 4

Karl C

Meh.... much better options near by for donuts.

Atmosphere: 2

Food: 2

Service: 2

katerinetelles

I love the place, the people are very friendly, everything is delicious. I really love the way the coffee is prepared here.

Atmosphere: 5

Food: 5

Service: 5

Emilia Smith

Always great services!

Atmosphere: 5

Service: 5

Gabriella Tano

Do not order the avocado toast if you actually want it toasted.. to keep wait times short in the drive thru they cut corners and do not toast the bread. You get cold bread. This has happened on multiple occasions. This morning I got cold bread AND a thread in my bagel? A literal fabric thread.. what the hell y'all got going on over there ??

Food: 1

Service: 4

Dara Manuel

“Less ice” means fill the cup up with ice

Atmosphere: 2

Food: 4

Service: 2

Dan W

I like the service and some of the drinks. The cotton candy donut it’s really good.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Classic Donuts, Iced Macchiato

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