Ive had missing items and poor service in most of my visits. This was tonight. The drinks were nearly a quarter missing and i asked the window attendant about it and she said its just the way they do it because the machine. I didnt push because I didnt want to deal with attitude
Atmosphere: 1
Food: 1
Service: 1
fabiola prados
Terrible customer service. The food was served in the wrong size, and the employee stated that what was written did not matter and that I had to follow what she said instead. Extremely rude behavior.
Atmosphere: 1
Food: 1
Service: 1
Ernesto Muñoz
Hmmm the sign says loby closes at 10 but it's 8:45. And they tell me it's closed.
jared Konwent
Ordered on door dash 2 hamburgers and 2 fries. 45 minutes later the order is was still not completed and had to cancel. Unacceptable.
Carson Carter
This McDonald’s always gives me trouble some of the employees always have an attitude especially in the night time. If something is wrong with my order and I talk to them about it they tend to not be pleased to fix it. I remember going one morning and I had asked the lady at the window if I could have some strawberry jam and she mumbled in Spanish complaining even though my girlfriend that speaks Spanish sitting next to me understood the lady and she made sure she did too. I don’t know what up or why people don’t like to work there but I’m very frustrated getting this treatment almost everytime I go here
Food: 2
brandon
What a joke. Terrible service. 12/3/25. Around 5:00 PM. Drive through and kitchen were absolute garbage tonight.
Mr. Elliott
I ordered thru the drive through a #9 medium with no pickles & a powerade, i also used the app & ordered a large fry & a plain cheeseburger in which I did not recieve due to the young lady that took my order took off my order once I reached home thinking my order was correct I find 2 cheeseburgers in the bag I call to speak to the manager (Devin) I was told to come back & he would give me an extra fry for my inconvenience only to be told the order wasn't taken correctly. Now I do not live 5 minutes away in fact I live 20minutes away to be talked at as if im attempting to steal a freaking cheeseburger is ridiculous when I placed my order, the board read what I ordered then was changed. To have to drive back wait in line because you're short staffed & screwing up others orders is a inconvenience I was you had a lady waiting 45min for 2 happy meals. It took 30 min for 1 cheeseburger I wasted more gas than what my meal cost, get it together
Service: 1
Christopher Gold
Pretty sure we were their first guest, on the way to the airport at 5am.
Drive through lady was mad rude for no reason.
Atmosphere: 1
Food: 5
Service: 1
Alexandria Sykes
I stopped by around 4:30 a.m. when I couldn’t sleep, and the staff here were so kind and welcoming. Every time I come through this location, I’m greeted with the same kindness. It makes such a difference to start the day with people who are genuinely friendly. Thank you for starting my day with a smile :)
Atmosphere: 5
Food: 5
Service: 5
Brandon Montalvo
This McDonald's is very unprofessional and they are very rude for no reason on multiple occasions. Also one employee with a neck tattoo is prone to anger easily.
Food was perfectly prepared and even hot when I got home.
Atmosphere: 5
Food: 5
Service: 5
Evia
Very bad service including managers. Please go to next location.
Atmosphere: 1
Food: 1
Service: 1
Jacob Cortez
I have been to this McDonalds numerous times before, their service is probably the worst it could possibly be, I have gotten wrong orders several times and it seems like every time I come here they get something wrong on my order. One time the poor lady who worked in the drive thru didn’t even speak English and was very difficult to understand her. I know it isn’t her fault but please don’t put her in the drive thru. I know working at a drive thru must not be easy but please, whoever is in charge of the place needs to be doing a better job and have the employees be more coordinated and focused and doing their job right, because they’ll just be hiring people with poor work ethic messing up peoples orders.
Atmosphere: 1
Food: 2
Service: 1
Ethan Anderson
Manager during the day is flat out rude. Some kids walked in minding their own business and she starts yelling at them to “not piss her off” aswell as to say they can leave if they cannot act right (mind you, they have been quiet and are simply ordering food.) She then continues to add on as they are just trying to enjoy their food saying they “pranked called the store, and it wasn’t even funny” and yelled at them to stop. Genuinely upsetting seeing these kids be treated this way when they were minding they’re own business.
Atmosphere: 1
Food: 3
Service: 1
Katie Hankerd
Just went through the drive-thru apparently they have a quota and as you pick up your order they give you your drinks and have you pull in a parking space. I waited while 5 people behind me got their food before me after I was waiting 10 mins. I went inside frustrated, I was told maybe your food wasn’t ready. I am not frustrated with the workers, I’m frustrated with the process it makes no sense at all.
Ive had missing items and poor service in most of my visits. This was tonight. The drinks were nearly a quarter missing and i asked the window attendant about it and she said its just the way they do it because the machine. I didnt push because I didnt want to deal with attitude
Atmosphere: 1
Food: 1
Service: 1
Terrible customer service. The food was served in the wrong size, and the employee stated that what was written did not matter and that I had to follow what she said instead. Extremely rude behavior.
Atmosphere: 1
Food: 1
Service: 1
Hmmm the sign says loby closes at 10 but it's 8:45. And they tell me it's closed.
Ordered on door dash 2 hamburgers and 2 fries. 45 minutes later the order is was still not completed and had to cancel. Unacceptable.
This McDonald’s always gives me trouble some of the employees always have an attitude especially in the night time. If something is wrong with my order and I talk to them about it they tend to not be pleased to fix it. I remember going one morning and I had asked the lady at the window if I could have some strawberry jam and she mumbled in Spanish complaining even though my girlfriend that speaks Spanish sitting next to me understood the lady and she made sure she did too. I don’t know what up or why people don’t like to work there but I’m very frustrated getting this treatment almost everytime I go here
Food: 2
What a joke. Terrible service. 12/3/25. Around 5:00 PM. Drive through and kitchen were absolute garbage tonight.
I ordered thru the drive through a #9 medium with no pickles & a powerade, i also used the app & ordered a large fry & a plain cheeseburger in which I did not recieve due to the young lady that took my order took off my order once I reached home thinking my order was correct I find 2 cheeseburgers in the bag I call to speak to the manager (Devin) I was told to come back & he would give me an extra fry for my inconvenience only to be told the order wasn't taken correctly. Now I do not live 5 minutes away in fact I live 20minutes away to be talked at as if im attempting to steal a freaking cheeseburger is ridiculous when I placed my order, the board read what I ordered then was changed. To have to drive back wait in line because you're short staffed & screwing up others orders is a inconvenience I was you had a lady waiting 45min for 2 happy meals. It took 30 min for 1 cheeseburger I wasted more gas than what my meal cost, get it together
Service: 1
Pretty sure we were their first guest, on the way to the airport at 5am.
Drive through lady was mad rude for no reason.
Atmosphere: 1
Food: 5
Service: 1
I stopped by around 4:30 a.m. when I couldn’t sleep, and the staff here were so kind and welcoming. Every time I come through this location, I’m greeted with the same kindness. It makes such a difference to start the day with people who are genuinely friendly. Thank you for starting my day with a smile :)
Atmosphere: 5
Food: 5
Service: 5
This McDonald's is very unprofessional and they are very rude for no reason on multiple occasions. Also one employee with a neck tattoo is prone to anger easily.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Food was perfectly prepared and even hot when I got home.
Atmosphere: 5
Food: 5
Service: 5
Very bad service including managers. Please go to next location.
Atmosphere: 1
Food: 1
Service: 1
I have been to this McDonalds numerous times before, their service is probably the worst it could possibly be, I have gotten wrong orders several times and it seems like every time I come here they get something wrong on my order. One time the poor lady who worked in the drive thru didn’t even speak English and was very difficult to understand her. I know it isn’t her fault but please don’t put her in the drive thru. I know working at a drive thru must not be easy but please, whoever is in charge of the place needs to be doing a better job and have the employees be more coordinated and focused and doing their job right, because they’ll just be hiring people with poor work ethic messing up peoples orders.
Atmosphere: 1
Food: 2
Service: 1
Manager during the day is flat out rude. Some kids walked in minding their own business and she starts yelling at them to “not piss her off” aswell as to say they can leave if they cannot act right (mind you, they have been quiet and are simply ordering food.) She then continues to add on as they are just trying to enjoy their food saying they “pranked called the store, and it wasn’t even funny” and yelled at them to stop. Genuinely upsetting seeing these kids be treated this way when they were minding they’re own business.
Atmosphere: 1
Food: 3
Service: 1
Just went through the drive-thru apparently they have a quota and as you pick up your order they give you your drinks and have you pull in a parking space. I waited while 5 people behind me got their food before me after I was waiting 10 mins. I went inside frustrated, I was told maybe your food wasn’t ready. I am not frustrated with the workers, I’m frustrated with the process it makes no sense at all.
Atmosphere: 1
Food: 3
Service: 1
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