Outback Steakhouse

840 S Preston Rd, Prosper
(972) 346-5642

Recent Reviews

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Kai Rockwell

Kristina was a wonderful server and made sure I had a lovely birthday! Thank you so much for being so kind and accommodating.

Atmosphere: 5

Food: 5

Service: 5

Happy Splat

It's been a good 15 years since we visited Outback Steakhouse. We ordered the new Chimichurri Filet and the 8 Oz Sirloin. The Chimichurri Filet meal included a blooming onion broken into pieces. The blooming onion was too oily to be enjoyed. We tried a few pieces and left the rest. The Chimichurri filet was ok, not spectacular. I wouldn't order it again. The Sirloin was seasoned well and cooked medium rare, but not very hot. The baked potato seemed a bit overdone like it had been in the oven a tad too long. We order the combo meal that included the Blue Cheese Pecan salad, which is excellent. Best part of the meal. As part of the combo, we choose the cheesecake with chocolate drizzle, we received the raspberry drizzle.
We did not point out any deficiencies to the server. We should have. The server was a nice fella. I think he should have noticed that we didn't eat the blooming onion and we scraped off the raspberry drizzle, but that's on me for not speaking up. The server is not observing the customer consumption and I don't think he actually asked us how the food was, so I didn't have a chance to share our thoughts. The manager did not stop by the table either. Some restaurants have the manager visiting tables, tonight we didn't see him.
Between Roadhouse across the street and Outback, the 2 are comparable in pricing, menu and quality. Outback is better on steaks and the $6 Outback pint. The service at both are comparable.
In the end you can expect to spend just over $30 person. We would go back and be more forward with them about things next time.

Atmosphere: 3

Food: 3

Service: 4

AARON TORRES

We didn't dine in. We did an online order

Food: 5

Service: 5

Rachel Dunn

Great drinks and Amy was the best bartender!!

Donna Harmon

We had a problem with my steak and the blooming onion. Unfortunately after my steak coming out wrong twice, the floor manager was real great and offered to take it off of our bill. The blooming onion was over cooked and greasy. So it came of of our bill as well. Our server was one of the best servers we have had in this area. I can not compliment him enough. The restaurant was really nice and clean, and I will return as any restaurant can have a bad night. Again, the management staff was great and so was the service. But I am writing this so they can monitor their cooks a little better.

Atmosphere: 5

Food: 2

Service: 5

Marty Honea

Omg!! Best ribeye I’ve ever had! Took 7 family members today and everything was perfect. Dayten was our server. Awesome job. We own a bbq joint at lake Texoma, 1 hr away. We will be back and will tell our friends and customers about yall!! Compliments to your entire organization.

Atmosphere: 3

Food: 5

Service: 5

Michael Herbert

Crikey! We had a great time at the Outback Steakhouse. We enjoyed signature dishes such as the bloomin’ onion, as well as a seasonal treat, the Mr Gingerbread Martini! We liked the Mr Gingerbread Martini because it came with a souvenir koala. Troy did an outstanding job and is a credit to the team. Corporate Outback Steakhouse would be wise to circle him for a promotion/raise.

Atmosphere: 5

Food: 5

Service: 5

H J

We had a surprisingly negative experience at the new Outback Steakhouse location in Prosper, primarily due to food safety issues and poor management response.

To start, my wife ordered wings that arrived undercooked and raw. While mistakes happen, we sent them back and they were returned fully cooked. We also ordered a kids’ chicken tender meal with broccoli. A few minutes later, our server informed us the kitchen was out of broccoli and asked if asparagus would be acceptable, which we agreed to.

When the chicken tenders finally arrived after a delay, our son began eating immediately as he was very hungry. Given the earlier issue with undercooked chicken, I decided to check his food. Unfortunately, the tender he had already eaten halfway through was completely raw inside. I have never encountered a raw chicken tender before, and we were absolutely disgusted and alarmed by the situation.

Our server handled this professionally—he apologized and assured us he informed the kitchen that raw chicken had been served. However, the manager’s response was extremely disappointing. Rather than showing concern, he approached us as if we were in the wrong for refusing to eat raw chicken. He stated he would not charge us for the raw meat (which we did not ask to be replaced and should never have been charged for), then walked away with what came across as a smug attitude. I believe his name was Pete, and his handling of the situation felt very unprofessional and inexperienced.

Serving raw chicken multiple times during the same visit is unacceptable, and the lack of accountability and empathy from management made an already serious situation worse. This was a horrible experience and not what we expected from a brand-new location.

Atmosphere: 2

Food: 1

Service: 1

Anne Williams

We truly enjoyed visiting this steakhouse. It's one of the best we've eaten in the area. The atmosphere was viking. The staff was inviting and friendly. The food was delicious. Our server Brody was one of the best we've had. Loved his attentiveness, helpfulness, and great personality. We highly recommend you visit and enjoy. Shout out to Brody and to the 2 managers that were so friendly and that made sure we all had a great experience.

Atmosphere: 5

Food: 4

Service: 5

Stephan Salvatore

The food here is absolutely disgusting. I’m sure any other Outback in dfw is better than this one. Will not be coming back.

Atmosphere: 1

Food: 1

Service: 1

Darby Ferrer

I did a group order for my team and this was an amazing experience. The food was ready on the time it said it would be m. A team member met me at my car and I was on my way. Good was amazing!

Atmosphere: 5

Food: 5

Service: 5

Chris Stevens

Let me tell you something. First of all Pete is a great manager. However he wasn't there tonight but manager Amanda stepped in and connected me with Kelsey.. they procured a wonderful meal for a fort worth firefighter and his family that has suffered through alot. Won't get into details. But Holy heck man. Amanda and Kelse you made that families night. So very thankful. He just text me and was beyond grateful. God bless you Amanda and Kelse and Pete. For the positive things you do. Man really thanks. It made a difference in Billy's life.

Atmosphere: 5

Food: 5

Service: 5

Jesse Matlock

Great evening out. Delicious meal (we had the prime rib) and the server was excellent.

Atmosphere: 5

Food: 5

Service: 5

Drew H

Was seated right away. Waited 20 mins for someone to come to our table, Hostess was on her phone, servers were playing grab ass over by the bar. We walked out and no one even noticed. Won’t ever be back.

Service: 1

Craig M

We were greeted kindly and immediately seated. Our server Matt was excellent, the food was great. Overall very happy with our experience at this location in Prosper.

Atmosphere: 5

Food: 5

Service: 5

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