Pizza Hut

1049 N Preston Rd, Prosper
(972) 347-3355

Recent Reviews

Karen Drumm

Their customer service is very rude. They cannot make a pizza right the first time. I was told I was the ONLY customer that says that their pizza is made wrong. I've never heard of a perfect anything. I was told I probably shouldn't come back anymore cause I called them on being very rude. It's a horrible palce. Don't worry I won't come back. Just make the pizza right.

Atmosphere: 1

Food: 1

Service: 1

T Williams

Ordered via app twice due to first order not going through. Waited for an hour at the store after being to 10 more minutes. Not a word from the manager. Canceled order and went down the road. Had at least 10 people waiting as long as I did without getting food.

Atmosphere: 1

Food: 1

Service: 1

bryan smith

Pizza was hot, correct, and tasted great.

Atmosphere: 5

Food: 5

Service: 5

Victoria S.

Burnt breadsticks . My kids can’t even eat these , thanks a lot . How hard it is to give paying customers food that’s cooked properly ?

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Breadsticks

Bharat Reddy

Worst pizza I have ever

Food: 1

Service: 5

G Q

The food was old! And when I called to express concern, the manager was EXTREMELY RUDE, so much so as to hang up in my face. I'll visit the store in a couple of days for a more senior manager before I take this corporate. Would NOT RECOMMEND, this place must be managed by demons and the very worst of mankind.

Atmosphere: 1

Food: 1

Service: 1

Rizzo G.

The food was old! And when I called to express concern, the manager was EXTREMELY RUDE! He told me he watches every pizza come out of the oven and could assure the pizza was not old. I told him I could send pictures if he'd like, so he hung up in my face. I'll take this corporate, a simple sorry this happened we'll work on it would've sufficed, but no this guy was a total prick. Would NOT RECOMMEND, this place must be managed by the spawn of Satan and operated by the very worst of mankind!

G C.

The food was old! And when I called to express concern, the manager was EXTREMELY RUDE, so much so as to hang up in my face. I'll visit the store in a couple of days for a more senior manager before I take this corporate. Would NOT RECOMMEND, this place must be managed by demons and the very worst of mankind!

David Gorena

Man, I absolutely love a pizza that is tasty for dinner, and the leftovers are tasty for breakfast.

Food: 5

Service: 5

Max Klein

Food was good, consistent to pizza hut, young girl behind the counter was terrible. She did not want to be there for

Atmosphere: 2

Food: 4

Service: 2

Mitzi Mcewan

Ordered pizza, wings & cheesesticks from here tonight for pick-up. The stuffed crust pepperoni was good. But the New Yorker with pepperoni was disgusting. The top of the pizza had so much grease it was orange on top. Found a hair cooked into the cheesesticks so that was gross. Definitely not worth $70. Threw away the New Yorker & cheesesticks. Will not be ordering Pizza Hut any time soon - at least not from this location.

Atmosphere: 2

Food: 1

Service: 2

Tim Pickard

Been trying to order pizza since 8:50 pm via online and calling over the phone. I get a few minutes before closing but to stop taking orders or answering 40 minutes before closing is ridiculous. Sadly have to give our money to Dominos.

Food: 1

Service: 1

Bridgette K.

Whoever just made this thin crust super supreme did their job with 100 % perfection !! For real. Soooo good

Joolz Roeben

We love our Pizza Hut. FYI all the advertising on WWE even 10/7/2023 worked!!

Ashly H.

Ok. So, Pizza Hut. Your quality in pizza and wings has taken yet another nose dive. Wings are so tough and I have to spit out half of the chicken that I can't chew. Pizza tastes saltier than ever. You were our pizza "go-to" but I think our relationship ends here. I gave 3 stars because your driver was super nice and amazing and was very apologetic that we didn't get our cheesy bread sticks and came right back with them with still a smile on his face. When I spoke to the girl on the phone she sounded like a robot so let's teach some personality skills too and get some inflection in her voice. Sorry, guys. Pizza Hut is no longer good.

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