Swig
1640 W Frontier Pkwy Suite 100, Prosper
(469) 981-9565
Recent Reviews
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Such a great place to get great drinks and family friendly service!
Atmosphere: 5
Food: 5
Service: 5
Great staff!
Atmosphere: 4
Food: 4
Service: 5
Please provide shade for the order takers, the drinks and pretzels are fantastic!
Atmosphere: 5
Food: 5
Service: 5
I don’t usually leave reviews, when I do, they are positive. I’m going to make an exception for this establishment.
I visited them Sunday afternoon at approximately 3 pm , October 19. I had learned about Swig the night before, and was excited to patronize their establishment, especially since it is in the neighborhood. When I arrived, there was about 8 vehicles in front of me ordering. Usually, I will move along and chose another place when lines are that long, but I was not in a hurry, and was excited to try Swig.
Eventually, the young man standing outside in the drive-thru taking orders was very helpful and polite. I ordered 2 32.oz drinks and 2 pretzels with queso, and also ordered a 3rd drink (small) to taste test for next visit. I went to pay the young man, and he said I would have to pay at the window since I was paying cash. He used his head-set to explain “Order for Chris is paying cash”. I told him that I did not have my credit cards on me, and I only had a $100 bill.
After sitting in line for 15 + Mins, and finally getting to the window, I gave the cashier my $.
She came back about 1 min later and asked me if I had any smaller bills, and I told her that was all I had. She closed the window and went and got Manager named Cordelia who came to the window. Cordelia was EXTREMELY RUDE! Her first comment to me was “you don’t carry cards on you?” . I explained I didn’t have my debit card with me, and All I had was cash. I was told that they did not accept $100 bills, and I would need to pay some other way. I was told that they did not have any change, which seems very unlikely.
Cordelia then said, since we can’t give you change, we will just give you the drinks we just made, but we are NOT going to give you the pretzels.
First off… I NEVER asked for anything free… I was trying to pay for my order, 2nd, you don’t ever talk to customers like they have done something wrong. When they are paying for their order.
Cordelia was very condescending, and made it seem like I was trying to get my order free.
I refused to take anything free from your company , and I left empty handed…
THIS is 2025… The price of things are way too expensive for your company NOT TO HAVE CHANGE. Especially mid day on a busy weekend.
If you are NOT prepared to do BASIC business, like make change for cash customers, then perhaps you should not be in business.
Either way…. Every day I pass your establishment, I will remember how yall did business, and I will keep driving.
Yall lost a potential daily customer, simply because Cordelia has poor management skills.
Atmosphere: 1
Service: 1
Drinks are the bomb! Friendly and fast service.
Atmosphere: 5
Food: 5
Service: 5
Fast line, prompt service, perfect execution.
Atmosphere: 5
Food: 5
Service: 5
Today is Oct 1st at 4:30cst.
We are loyal swig customers and today marks our last visit at swig. We pulled into the drive through and did not see anyone there. The person to take our order came out, and I tried to holler saying hey mine is an online order, I’ll pull up. I get to the counter and am greeted by a massive attitude. I am rudely told that you have to wait for someone even if you have an online order. I simply did not know that I had to wait for someone there even though I have an online order. There’s a way of saying that to someone, and this way was extremely unprofessional and rude. My family did not deserve that.
I love the drinks at Swig! The fall collection is fabulous! Love the Spice Spice Baby!! Please consider putting a Swig in Sherman, Texas!
Atmosphere: 5
Food: 5
Service: 5
Super awesome drink place! Everything is so cheap and all the drinks are amazing!
Atmosphere: 5
Food: 5
Service: 5
horrible drinks good but it’s taking me over 20 minutes and counting to get my texas tab they value drive thru customers better and get their drinks out fast
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
The man in the drive thru was DELIGHTFUL! He ended up going inside and taking my payment too because he said his card reader was down. He was a pleasure to be around and very kind!
Today I tried the spice spice baby, and so good! Nice combination! 💓
Atmosphere: 5
Food: 5
Service: 5
“Swig never disappoints! Their drinks are always on point, and I love the amazing variations they offer along with the option to customize. Our absolute favorite is the frozen dragon fruit — so refreshing! Can’t wait to try their pretzels and cookies soon. Thank you, Swig and people who work here always kind and caring!!
Atmosphere: 5
Food: 5
Service: 5
Absolutely love this place. Drinks are always great and the staff even when they are busy are always pleasant and efficient. It’s usually the goto spot after baseball or football games and it’s always a good experience. I recommend using the app as it’s well put together and lets you order in advance.
Atmosphere: 5
Food: 5
Service: 5
Amazing staff and menu. Amazing and fun overall experience.
Atmosphere: 5
Food: 5
Service: 5
One of my favorite places! Swigs yummy drinks and fun snacks always bring our family smiles!
Atmosphere: 5
Food: 5
Service: 5
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