Morning shift during the week? Fantastic! Night shift on a Friday night when there’s no one else in the drivethru? Awful.
Got told at the speaker to go park and it’s 8pm and no one’s here. And every time I park I get forgotten about and have to go in. So I asked if I could just stay in the drivethru. Teen girl got a big ol attitude and decided to keep the attitude. I pulled up the the 1st window where there was a young man, apologized for wanting to stay in the drivethru and he said it was fine. Pulled up to second window and immediately was handed my food (no spit I checked so at least there’s that) the young man was nice but that girl was not. Also I immediately got my food (again no one else in drivethru) so why was I told to go park if my food was ready?
Atmosphere: 1
Food: 3
Service: 1
Jason Watt
The service is not what anyone should expect from a fast food restaurant or any other eating establishments.
They got my order wrong and left me at the windows with no way to fix it. I called and asked for them to come to the windows and they did. The guy who met me told me it was right before looking in the bag. It w a s wrong. Then, I asked to speak to the manager when he brought my order and they refused to come to the window.
Atmosphere: 1
Food: 1
Service: 1
Carl Dvorak
My wife and I have eaten here 3 times since it opened and have never gotten a warm hamburger that was not mushy. They just came out with a new mushroom and Swiss burger so we thought we would try it. Bad idea. Why did we think anything would be any different. The 2 little skinny patties were taken out of a water warming tray and were like mush. Another bad experience here. They might as well close this place. We won't be back..
Atmosphere: 3
Food: 1
Service: 2
Susie O
Anytime BK advertises a new menu item and we go to try it, they never have all the ingredients to make it. This time, we were going to split the new mushroom Swiss melt and an order of onion rings. They didn’t have Swiss cheese and asked could we just have cheddar. They also didn’t have onion rings, could we just have fries. We reluctantly agreed and it was horrible. Cold. The size of a sausage biscuit sandwich. Did not taste good at all. Won’t be returning to this location.
Food: 1
Service: 1
Melissa Haines
We were just in the drive thru tonight at 6:20 p.m. and we couldn’t figure out what we wanted. We were cutting up in the car laughing because we were confusing each other. A girl on duty who claims to be a manager became very rude saying we had an attitude and were fixing not to be able to order. I asked her who her boss was and she told me she would be there Tuesday. I will be emailing corporate on this matter as it was recorded through my car and I am most certain they will enjoy listening.to this. Maybe then they will hire people who can actually work with other people and treat them with the respect they deserve. No one was speaking to her except when trying to order. Absolutely no reason for her behavior and I will never eat there again
Patnie Hankins
Everything was fresh and fast service and we got ketchup napkins salt pepper. Didn't have to ask!
Atmosphere: 4
Food: 4
Service: 5
Genesis Darlita
Excellent service, very good promotions
Atmosphere: 5
Food: 5
Service: 5
Jack Wendel
25% off with Wakmart+. Brings the price back to before Biden's phony "Inflation Reduction Act".
Morning shift during the week? Fantastic! Night shift on a Friday night when there’s no one else in the drivethru? Awful.
Got told at the speaker to go park and it’s 8pm and no one’s here. And every time I park I get forgotten about and have to go in. So I asked if I could just stay in the drivethru. Teen girl got a big ol attitude and decided to keep the attitude. I pulled up the the 1st window where there was a young man, apologized for wanting to stay in the drivethru and he said it was fine. Pulled up to second window and immediately was handed my food (no spit I checked so at least there’s that) the young man was nice but that girl was not. Also I immediately got my food (again no one else in drivethru) so why was I told to go park if my food was ready?
Atmosphere: 1
Food: 3
Service: 1
The service is not what anyone should expect from a fast food restaurant or any other eating establishments.
They got my order wrong and left me at the windows with no way to fix it.
I called and asked for them to come to the windows and they did.
The guy who met me told me it was right before looking in the bag.
It w a s wrong.
Then, I asked to speak to the manager when he brought my order and they refused to come to the window.
Atmosphere: 1
Food: 1
Service: 1
My wife and I have eaten here 3 times since it opened and have never gotten a warm hamburger that was not mushy. They just came out with a new mushroom and Swiss burger so we thought we would try it. Bad idea. Why did we think anything would be any different. The 2 little skinny patties were taken out of a water warming tray and were like mush. Another bad experience here. They might as well close this place. We won't be back..
Atmosphere: 3
Food: 1
Service: 2
Anytime BK advertises a new menu item and we go to try it, they never have all the ingredients to make it. This time, we were going to split the new mushroom Swiss melt and an order of onion rings. They didn’t have Swiss cheese and asked could we just have cheddar. They also didn’t have onion rings, could we just have fries. We reluctantly agreed and it was horrible. Cold. The size of a sausage biscuit sandwich. Did not taste good at all. Won’t be returning to this location.
Food: 1
Service: 1
We were just in the drive thru tonight at 6:20 p.m. and we couldn’t figure out what we wanted. We were cutting up in the car laughing because we were confusing each other. A girl on duty who claims to be a manager became very rude saying we had an attitude and were fixing not to be able to order. I asked her who her boss was and she told me she would be there Tuesday. I will be emailing corporate on this matter as it was recorded through my car and I am most certain they will enjoy listening.to this. Maybe then they will hire people who can actually work with other people and treat them with the respect they deserve. No one was speaking to her except when trying to order. Absolutely no reason for her behavior and I will never eat there again
Everything was fresh and fast service and we got ketchup napkins salt pepper. Didn't have to ask!
Atmosphere: 4
Food: 4
Service: 5
Excellent service, very good promotions
Atmosphere: 5
Food: 5
Service: 5
25% off with Wakmart+.
Brings the price back to before Biden's phony "Inflation Reduction Act".
Atmosphere: 5
Food: 5
Service: 5
Very good service, excellent quality of food
Atmosphere: 5
Food: 5
Service: 5
Nice service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fries, Chicken Nuggets, Hamburger
Restaurantji Recommends
Ariadna very service everything was excellent
Atmosphere: 5
Food: 5
Service: 5
Got 6 of the whopper jr and only 2 burgers where done correctly no sauce hardly at all on any and there not good at all
Food: 1
Ariadna was really friendly and cheerful! Definitely will be back again. Loved my experience
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
I love this location, everything is very neat and Alma is very caring, friendly, and such a great worker.
Atmosphere: 5
Food: 5
Service: 5
Got home and missing a burger. The one we got was cold and slopped together.
Food: 2
Service: 1
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