Just drive thru it. Needed an extra drink aded to my order but didnt wanna hold the drive thru up so i walked in. 8 at night, not a single customer in the lobby except me and 4 employees will literally stare you up and down without saying a single word for however long you want to stand there trying to order. They wont say “hey we hid kiosk on the other side of that wall and you have to use that. Nope that would have took away from one of the 3 people putting half a teaspoon of taco meat on the tacos. They gotta be on the same pack of hamburger meat since the building opened with the way they rationing. Also after ordering a drink at the kiosk, i assumed after 5 more minutes of no one asking what i needed that i should just go get it from behind the counter myself. Finally the drive though girl happen to walk by and i stopped her. Morale is. You better not want meat, and they almost go out there way not to talk to you in any sort of way. Im not even sure double meat would be considered regular and another location
Atmosphere: 1
Food: 2
Service: 1
Sheila Copeland
What ever you do don't order from this store. The food is bad and if you order extra meat and pay extra for it. You better go some where else. The manager is very rude and hung up the phone on me. When I questioned about paying $9 for 3 tacos, that's accepted the trains offer. She told me I was rude and hung up the phone on me and I was not. I was questioning about the extra meet that I paid for and did not receive. She responded that their beef scoop was very thin. Maybe that's why...
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Taco
daniella Green
So tonight I ordered through Uber eats I ordered two gorditas meat and cheese only large black chery raspberry freeze I would like to say everything is good but I have no idea because I didn't even receive my order or even another Uber eats person's order I received a doordasher's order so not only is my night messed up this poor girl is not as messed up as well as the Dasher who has to pick up her orders tonight is messed up. And the top it all off I can't even get a refund or the store to answer my phone calls of which I've made eight I keep getting a fax machine this is probably the most unprofessional mess up in a food order I have ever seen because at least I can get ahold of the manager or a worker to let them know what happened but they won't even answer their phone to not accidentally mess up somebody else's night as well. I have no money left to get anything else to eat for dinner I have not eaten today so thank you Taco Bell on River oaks for not actually doing your jobs so I'm sorry Kaitlyn d I have your order and I try to get them to take it back because I can't even eat it it make me sick because I have medical issues where I can't eat anything spicy and the chicken strips gross me out. Hopefully if you received my order Kaitlyn it's at least edible for you. And I also hope doordash refunded you on like uber who did not refund me so I'm now stuck with no food and no money until Friday this is Wednesday night by the way
Food: 1
Service: 1
Kimberly Osorio
Went though drive thur at 230 am and they girl said I'll take your order so we ordered but she never spoke back to us to let us know she could hear us. Get to window she doesn't offer hot sauce when we ask for it she acts like it's a problem. Very rude works. All taco bells are going down all they have are rude ppl working for them. Gave 1 star cause I had to wouldn't allow me to leave empty. Because they don't deserve a star.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Ground Beef Burrito
ENRIQUE JOSE Gonzalez
Good taco 🌮
Atmosphere: 5
Food: 5
Service: 5
LO LO
Always fast always fresh and custom orders available!
Cheesy bean and rice burrito, add ground beef. Double grilled. Simple easy and cheesy.
Terrible service, the employees give you things reluctantly and are with their unfriendly face
Atmosphere: 1
Food: 5
Service: 1
Daniel Davis
This location used to be good but the last few visits have forced me to change my 5 star review all the way down to a 1. Takes half an hour just to get through the drive thru and they still manage to forget parts of your order.
Edit: gave them another chance on 07/14/24 because my kid really wanted it for their birthday dinner. Ordered through the app. Good thing I checked the bag before leaving because they managed to forget 11 items....11. How? How is it this bad?
Just drive thru it. Needed an extra drink aded to my order but didnt wanna hold the drive thru up so i walked in. 8 at night, not a single customer in the lobby except me and 4 employees will literally stare you up and down without saying a single word for however long you want to stand there trying to order. They wont say “hey we hid kiosk on the other side of that wall and you have to use that. Nope that would have took away from one of the 3 people putting half a teaspoon of taco meat on the tacos. They gotta be on the same pack of hamburger meat since the building opened with the way they rationing. Also after ordering a drink at the kiosk, i assumed after 5 more minutes of no one asking what i needed that i should just go get it from behind the counter myself. Finally the drive though girl happen to walk by and i stopped her. Morale is. You better not want meat, and they almost go out there way not to talk to you in any sort of way. Im not even sure double meat would be considered regular and another location
Atmosphere: 1
Food: 2
Service: 1
What ever you do don't order from this store. The food is bad and if you order extra meat and pay extra for it. You better go some where else. The manager is very rude and hung up the phone on me. When I questioned about paying $9 for 3 tacos, that's accepted the trains offer. She told me I was rude and hung up the phone on me and I was not. I was questioning about the extra meet that I paid for and did not receive. She responded that their beef scoop was very thin. Maybe that's why...
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Taco
So tonight I ordered through Uber eats I ordered two gorditas meat and cheese only large black chery raspberry freeze I would like to say everything is good but I have no idea because I didn't even receive my order or even another Uber eats person's order I received a doordasher's order so not only is my night messed up this poor girl is not as messed up as well as the Dasher who has to pick up her orders tonight is messed up. And the top it all off I can't even get a refund or the store to answer my phone calls of which I've made eight I keep getting a fax machine this is probably the most unprofessional mess up in a food order I have ever seen because at least I can get ahold of the manager or a worker to let them know what happened but they won't even answer their phone to not accidentally mess up somebody else's night as well. I have no money left to get anything else to eat for dinner I have not eaten today so thank you Taco Bell on River oaks for not actually doing your jobs so I'm sorry Kaitlyn d I have your order and I try to get them to take it back because I can't even eat it it make me sick because I have medical issues where I can't eat anything spicy and the chicken strips gross me out. Hopefully if you received my order Kaitlyn it's at least edible for you. And I also hope doordash refunded you on like uber who did not refund me so I'm now stuck with no food and no money until Friday this is Wednesday night by the way
Food: 1
Service: 1
Went though drive thur at 230 am and they girl said I'll take your order so we ordered but she never spoke back to us to let us know she could hear us. Get to window she doesn't offer hot sauce when we ask for it she acts like it's a problem. Very rude works. All taco bells are going down all they have are rude ppl working for them. Gave 1 star cause I had to wouldn't allow me to leave empty. Because they don't deserve a star.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Ground Beef Burrito
Good taco 🌮
Atmosphere: 5
Food: 5
Service: 5
Always fast always fresh and custom orders available!
Cheesy bean and rice burrito, add ground beef. Double grilled. Simple easy and cheesy.
Comes out right, hot, and fresh every time!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Taco, Mexican Pizza, Ground Beef Burrito, Chicken Quesadilla
The food was alright,But they put no red sauce on the burrito and forgot two of our items.
Food: 2
Service: 1
Very clean, employees very nice, and eveything was freshly made.
Atmosphere: 5
Food: 4
Service: 5
Quick, good, nice staff!
Atmosphere: 5
Food: 5
Service: 5
River Oaks Taco Bell the best
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Tacos and baja blast my favorite
Atmosphere: 4
Food: 4
Service: 4
Customer service makes me feel good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chipotle Chicken Loaded Griller, Taco, Mexican Pizza, Beefy 5-Layer Burrito
Terrible service, the employees give you things reluctantly and are with their unfriendly face
Atmosphere: 1
Food: 5
Service: 1
This location used to be good but the last few visits have forced me to change my 5 star review all the way down to a 1. Takes half an hour just to get through the drive thru and they still manage to forget parts of your order.
Edit: gave them another chance on 07/14/24 because my kid really wanted it for their birthday dinner. Ordered through the app. Good thing I checked the bag before leaving because they managed to forget 11 items....11. How? How is it this bad?
Recommended dishes: Cinnamon Twists, Beefy 5-Layer Burrito, Chips and Nacho Cheese Sauce
This store does not have workers. They took 45 mins for each order. Worst taco bell I have ever seen.
Atmosphere: 1
Food: 1
Service: 1
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