I ate way too much, and I feel sorry for any one that goes into the bathroom after me
Lizseli Gonzalez
Order my food at the drive thur, When the person came on the intercom you can hear the employees playing around and yelling. I ordered a #9 and asked to substitute the meat for chicken on the pizza. He then said what was that??? Again I said #9 with chicken, no meat on the pizza please. A long pause then he said you want stake?? At this point I am a bit upset, but kept my cool since they are probably high school kids working.I replied no chicken on the pizza, no meat please. He didn’t even ask what kind of drink I would like. Then he said Aight!! Aight!!! I got you!!! Like he was upset that he couldn’t get my order right. It was simple #9 chicken on the pizza no meat. That’s it!!!I just blew it off because they all look like teenagers working.I get home take a bite of the Mexican pizza, horrible!!! I then smell the pizza to figure out why it tastes to nasty, The tostada they use is so stale it has a weird smell. It was old, it left a bitter taste.
Atmosphere: 1
Food: 1
Service: 1
Samuel Cho
I went to Taco Bell on Saturday 03/30/2024. Got a Mexican pizza it was absolutely horrible. And when I called to complain the manager Cynthia said she was manger but no help at all was not one bit concerned. And when I asked for the corporate number her response was that I can look it up on line. She said that she does not have the number.
I placed 2 orders at 1:13 am and another one at 1:19 am I have the emails to confirm for the river oaks TX store got all the way up there and they completely canceled my order cause " they were about to close at 2" I order my food almost 45 mins before closing they canceled 75 dollars worth of food. Very very unsatisfied.
Atmosphere: 1
Food: 1
Service: 1
Juana Resendiz
Healthy fresh food, salads and red tacos are my
Atmosphere: 5
Food: 5
Service: 5
Sabrina Luck
Literally every order whether you order in person, online, or through drive-through is always wrong, even if there is no corrections to the menu item. Always has the rudest most passive aggressive staff. And generally seems like a disgusting environment. My family has actually contracted campylobactor disease from eating their chicken quesadillas. This place needs to be shut down, or every employ fired and replaced with a competent staff that isn't extremely rude and disrespectful for no reason. Very disappointed that this is the only taco bell in the area, you have to risk getting sick and being disrespected to enjoy taco bell here.
Atmosphere: 1
Food: 1
Service: 1
Gary Willis
Food is what it is, not expecting on the border level dishes.Atmosphere is, well, fast foodSERVICE, however, and this seems to be a problem in fast food in general, was not acceptable. I watched a gentleman approach the counter and the woman didn't even have a polite greeting, she literally looked at him, and word for word said, "You need to place your order over there ", and pointed to the self serve touch screens. He left. Just turned around, walked out, and drove away. The ideology of proper customer service is gone.
Atmosphere: 3
Food: 4
Service: 2
Randy Molina
The food was not up to par did not look anything like the
I got a #7 which is a chicken quesadilla and a taco… I went home and was ready to devour my meal and my chicken quesadilla wasn’t cooked the cheese was unmelted and and
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Quesadilla
Miriah W
The drive thru attendant was very nice.
Food: 5
Service: 5
Recommended dishes: Mexican Pizza
Jessica Cawdrey
We have been out of power for over 2 hours! Came to grab something to eat because obviously we couldn’t cook anything and we couldn’t sleep because it’s freezing cold.Couldn’t even make it through ordering in the drive thru because some kid was talking goofy and saying the complete opposite of what I was ordering!Half of the damn town is out of power! Everyone sitting in cars just to stay warm!
Service: 1
Carlayjaiden Reyes Zapata
Everything was great y'all such a good persons thank you for saving my card just make sure you heat the flour tortillas a Little better.... anything aulse
I ate way too much, and I feel sorry for any one that goes into the bathroom after me
Order my food at the drive thur, When the person came on the intercom you can hear the employees playing around and yelling. I ordered a #9 and asked to substitute the meat for chicken on the pizza. He then said what was that??? Again I said #9 with chicken, no meat on the pizza please. A long pause then he said you want stake?? At this point I am a bit upset, but kept my cool since they are probably high school kids working.I replied no chicken on the pizza, no meat please. He didn’t even ask what kind of drink I would like. Then he said Aight!! Aight!!! I got you!!! Like he was upset that he couldn’t get my order right. It was simple #9 chicken on the pizza no meat. That’s it!!!I just blew it off because they all look like teenagers working.I get home take a bite of the Mexican pizza, horrible!!! I then smell the pizza to figure out why it tastes to nasty, The tostada they use is so stale it has a weird smell. It was old, it left a bitter taste.
Atmosphere: 1
Food: 1
Service: 1
I went to Taco Bell on Saturday 03/30/2024. Got a Mexican pizza it was absolutely horrible. And when I called to complain the manager Cynthia said she was manger but no help at all was not one bit concerned. And when I asked for the corporate number her response was that I can look it up on line. She said that she does not have the number.
Food: 1
Service: 1
Recommended dishes: Mexican Pizza
Quesasidilla was bad really bad..
Rude and store
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Triple Layer Nachos, Cheesy Gordita Crunch, Mexican Pizza, Beefy 5-Layer Burrito
I placed 2 orders at 1:13 am and another one at 1:19 am I have the emails to confirm for the river oaks TX store got all the way up there and they completely canceled my order cause " they were about to close at 2" I order my food almost 45 mins before closing they canceled 75 dollars worth of food. Very very unsatisfied.
Atmosphere: 1
Food: 1
Service: 1
Healthy fresh food, salads and red tacos are my
Atmosphere: 5
Food: 5
Service: 5
Literally every order whether you order in person, online, or through drive-through is always wrong, even if there is no corrections to the menu item. Always has the rudest most passive aggressive staff. And generally seems like a disgusting environment. My family has actually contracted campylobactor disease from eating their chicken quesadillas. This place needs to be shut down, or every employ fired and replaced with a competent staff that isn't extremely rude and disrespectful for no reason. Very disappointed that this is the only taco bell in the area, you have to risk getting sick and being disrespected to enjoy taco bell here.
Atmosphere: 1
Food: 1
Service: 1
Food is what it is, not expecting on the border level dishes.Atmosphere is, well, fast foodSERVICE, however, and this seems to be a problem in fast food in general, was not acceptable. I watched a gentleman approach the counter and the woman didn't even have a polite greeting, she literally looked at him, and word for word said, "You need to place your order over there ", and pointed to the self serve touch screens. He left. Just turned around, walked out, and drove away. The ideology of proper customer service is gone.
Atmosphere: 3
Food: 4
Service: 2
The food was not up to par did not look anything like the
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
I got a #7 which is a chicken quesadilla and a taco… I went home and was ready to devour my meal and my chicken quesadilla wasn’t cooked the cheese was unmelted and and
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Quesadilla
The drive thru attendant was very nice.
Food: 5
Service: 5
Recommended dishes: Mexican Pizza
We have been out of power for over 2 hours! Came to grab something to eat because obviously we couldn’t cook anything and we couldn’t sleep because it’s freezing cold.Couldn’t even make it through ordering in the drive thru because some kid was talking goofy and saying the complete opposite of what I was ordering!Half of the damn town is out of power! Everyone sitting in cars just to stay warm!
Service: 1
Everything was great y'all such a good persons thank you for saving my card just make sure you heat the flour tortillas a Little better.... anything aulse
Atmosphere: 5
Food: 4
Service: 5
It's taco bell.... it's always a 3.
Atmosphere: 3
Food: 3
Service: 3