we got a pizza from Robinson, tx location tonight for 1st time. it was the best pizza we ever ate! we got the extravaganza pizza. best pizza ever!!!! I highly recommend this location.
Autumn Patena
I’m officially done with this dominos, which is disappointing since it’s 2 minutes down thr road.
I used to work for Baylor Dominos so I know how stuff goes. But there’s nothing but issues at the Robinson store. From making people wait over 15 minutes to be helped when there’s no other orders being made or customers waiting, orders being wrong, or orders being ready but they forgot part of the order and now you have to wait longer on the whole order, it’s just issue after issue and there’s never accountability or even an “I’m sorry about that.”
Food is great, customer service is in the toilet and that’s why I’ll be going to the Baylor one from now on.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Lava Cake
The Neighbor Guy
Friendly, laid back and clean store. Always confident my order is exactly the way I ordered and the staff is very courteous.
Atmosphere: 5
Food: 5
Service: 5
Destiny Ruiz
Manger was super friendly
Andrew E
Idk what people are smoking, but we have ordered delivery from this location over a dozen times, and have had a good experience every time.
Delivery times have been accurate every time. Tracker status on the app is accurate. Pizzas have arrived hot enough to burn the roof of your mouth.
The one and only time that they messed up one of our pizzas, they a) answered the phone and b) refunded us.
It's dominos, its consistent, its convenient. Don't get all high maintenance about it.
Food: 4
Service: 5
Douglas C Webster
Consistent quality and a good price with positive customer service every time.
Atmosphere: 5
Food: 5
Service: 5
Doug Webster
Consistent quality and a good price with positive customer service every time.
Atmosphere: 5
Food: 5
Service: 5
Thomas Contreras
Placed online order after 35 min went up pick up to be told my food hadn't even been started yet. Was told he was only person working while one was standing in back and another walked in with bag of drinks.
Atmosphere: 1
Food: 1
Service: 1
Earl Keim
I have been ordering from several Domino's locations as of late.I usually always enjoy my food, but now my last four orders have been plagued by incorrect items, missing dressings that I paid for, and the pizza taking almost three times as long to arrive as the time that I was quoted.More than likely I will end up switching over to Little Caesars. I'm tired of my orders being wrong and I'm tired of having to write letters in order to get compensated.
Ordered online, even added a couple of my own items as toppings so I know the pizza wasn't pre-made yet somehow inspit of me living 10 minutes away and the online order system telling me it would be ready in 10-15 minutes I got it home and the only thing I xould even consider warm was the bottom of the crust. The cheese was almost hardened over not "cheesy" at all and I ordered a 6 cheese pizza. So disappointed. Didn't make it the 10 minute drive home before it was like eating leftover pizza....I ordered it because of how cheesy and gooey the 6 cheese looked on TV and had a craving!!! To be completely honest, it was much better, warmer, "cheesier" the next day when I reheated it in the microwave.The dough does have a very good flavor in general though. If you're eating in store right out of the oven I bet it really is as good as advertised as far as flavor and texture goes but it couldn't survive a 10 minute drive home for what that's worth. Half off price was great. Definitely worth half price if you don't mind non gooey cheese pizza.
While on a road trip my kids wanted Domino's. The app found this location 10 minutes off hw35. Getting there on a dark back road was not inspiration inspiring but the location was fast (and busy) and the crew were country friendly.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Pepperoni Pizza
Travis, Cat ,& Kyler
If I could give less than 1 star I definitely would. I ordered pizza and waited nearly an hour for it to arrive. It said it was delivered and it was NOT. Called and they ensured me it was on my front porch, mind you I was standing there. John the so called manager told me the delivery driver James FORGOT where he dropped the pizza off at. Unsure how you FORGET something like this. I gave pretty good instructions about where my house was. John the manager AND apparently Kellie another manager didn't think customer service was very important apparently. Someone else got my pizza for free but I am paying for it. I gave this place another chance because of the claim it's under new management and did I make a huge mistake. Will NEVER eat here again even if the only place open, horrible horrible customer service. I will forever go to Marcos from here on out like I normally do.
Atmosphere: 1
Food: 1
Service: 1
Catalina Villarreal
If it was possible to give zero stars, I would. My husband ordered pizza for our kids; an hour and half later, it is still not delivered. Although he did receive a delivery text and even an email saying "sorry it took so long" BUT NO PIZZA. Then when he called the store and spoke with the manager, John, he did not know where our pizza was. John asked the delivery driver, James, who said he left it on a porch. But obviously not our porch. We know our house is a weird address that if you put it in the GPS, it'll direct you across the street. My husband put specifically where our house is and what car will be in the driveway in the delivery instructions. When John asked James if he saw our car in the driveway, he said no. So James.... why delivery it to that house if our car wasn't even there???! Also, James claimed he didn't even remember what house he dropped off the pizza to. Like whaaaat?! So now two hours later, no pizza and John (gm) and Kellie (am) refusing to give any kind of refund or compensation to make up for James not knowing how to deliver pizza. It was definitely a mistake to give them another chance since being under new management...We will definitely go back to Marco's Pizza from now on and suggest it for anyone else. ?
we got a pizza from Robinson, tx location tonight for 1st time. it was the best pizza we ever ate! we got the extravaganza pizza. best pizza ever!!!! I highly recommend this location.
I’m officially done with this dominos, which is disappointing since it’s 2 minutes down thr road.
I used to work for Baylor Dominos so I know how stuff goes. But there’s nothing but issues at the Robinson store. From making people wait over 15 minutes to be helped when there’s no other orders being made or customers waiting, orders being wrong, or orders being ready but they forgot part of the order and now you have to wait longer on the whole order, it’s just issue after issue and there’s never accountability or even an “I’m sorry about that.”
Food is great, customer service is in the toilet and that’s why I’ll be going to the Baylor one from now on.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Lava Cake
Friendly, laid back and clean store. Always confident my order is exactly the way I ordered and the staff is very courteous.
Atmosphere: 5
Food: 5
Service: 5
Manger was super friendly
Idk what people are smoking, but we have ordered delivery from this location over a dozen times, and have had a good experience every time.
Delivery times have been accurate every time. Tracker status on the app is accurate. Pizzas have arrived hot enough to burn the roof of your mouth.
The one and only time that they messed up one of our pizzas, they a) answered the phone and b) refunded us.
It's dominos, its consistent, its convenient. Don't get all high maintenance about it.
Food: 4
Service: 5
Consistent quality and a good price with positive customer service every time.
Atmosphere: 5
Food: 5
Service: 5
Consistent quality and a good price with positive customer service every time.
Atmosphere: 5
Food: 5
Service: 5
Placed online order after 35 min went up pick up to be told my food hadn't even been started yet. Was told he was only person working while one was standing in back and another walked in with bag of drinks.
Atmosphere: 1
Food: 1
Service: 1
I have been ordering from several Domino's locations as of late.I usually always enjoy my food, but now my last four orders have been plagued by incorrect items, missing dressings that I paid for, and the pizza taking almost three times as long to arrive as the time that I was quoted.More than likely I will end up switching over to Little Caesars. I'm tired of my orders being wrong and I'm tired of having to write letters in order to get compensated.
Food: 4
Service: 2
Recommended dishes: Chicken Wings, Pepperoni Pizza
Ordered online, even added a couple of my own items as toppings so I know the pizza wasn't pre-made yet somehow inspit of me living 10 minutes away and the online order system telling me it would be ready in 10-15 minutes I got it home and the only thing I xould even consider warm was the bottom of the crust. The cheese was almost hardened over not "cheesy" at all and I ordered a 6 cheese pizza. So disappointed. Didn't make it the 10 minute drive home before it was like eating leftover pizza....I ordered it because of how cheesy and gooey the 6 cheese looked on TV and had a craving!!! To be completely honest, it was much better, warmer, "cheesier" the next day when I reheated it in the microwave.The dough does have a very good flavor in general though. If you're eating in store right out of the oven I bet it really is as good as advertised as far as flavor and texture goes but it couldn't survive a 10 minute drive home for what that's worth. Half off price was great. Definitely worth half price if you don't mind non gooey cheese pizza.
Food: 3
Restaurantji Recommends
I always order take-out snd it's always
Atmosphere: 5
Food: 5
Service: 5
Jalapeños and Pepperoni you can't beat it.
Atmosphere: 5
Food: 5
Service: 5
While on a road trip my kids wanted Domino's. The app found this location 10 minutes off hw35. Getting there on a dark back road was not inspiration inspiring but the location was fast (and busy) and the crew were country friendly.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Pepperoni Pizza
If I could give less than 1 star I definitely would. I ordered pizza and waited nearly an hour for it to arrive. It said it was delivered and it was NOT. Called and they ensured me it was on my front porch, mind you I was standing there. John the so called manager told me the delivery driver James FORGOT where he dropped the pizza off at. Unsure how you FORGET something like this. I gave pretty good instructions about where my house was. John the manager AND apparently Kellie another manager didn't think customer service was very important apparently. Someone else got my pizza for free but I am paying for it. I gave this place another chance because of the claim it's under new management and did I make a huge mistake. Will NEVER eat here again even if the only place open, horrible horrible customer service. I will forever go to Marcos from here on out like I normally do.
Atmosphere: 1
Food: 1
Service: 1
If it was possible to give zero stars, I would. My husband ordered pizza for our kids; an hour and half later, it is still not delivered. Although he did receive a delivery text and even an email saying "sorry it took so long" BUT NO PIZZA. Then when he called the store and spoke with the manager, John, he did not know where our pizza was. John asked the delivery driver, James, who said he left it on a porch. But obviously not our porch. We know our house is a weird address that if you put it in the GPS, it'll direct you across the street. My husband put specifically where our house is and what car will be in the driveway in the delivery instructions. When John asked James if he saw our car in the driveway, he said no. So James.... why delivery it to that house if our car wasn't even there???! Also, James claimed he didn't even remember what house he dropped off the pizza to. Like whaaaat?! So now two hours later, no pizza and John (gm) and Kellie (am) refusing to give any kind of refund or compensation to make up for James not knowing how to deliver pizza. It was definitely a mistake to give them another chance since being under new management...We will definitely go back to Marco's Pizza from now on and suggest it for anyone else. ?
Atmosphere: 1
Food: 1
Service: 1
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