Braum's Ice Cream & Dairy Store

Every. Single. TIME that I come here, my order is wrong: I get chili fries instead of my chicken sandwich, I get flat soda when I ask for lemonade, and tonight - I ask for chocolate ice cream for my double, they give me vanilla, I catch them at the window and she replaces the vanilla with cookies and cream?! And look at the difference between my double sundae and my candy sundae?!
Burgers and ice cream isn't that hard to figure out, and you all just lost a customer.

Awesome staff!

5 stars

Staff was great and the ice cream was excellent!

Top notch ice cream
Especially when it's on sale
2 for $7

Great salad and friendly people. Can't believe it has been almost 40 years since I had a braums cheeseburger, forgot how good they are.

Good Hamburger Braums keep up the good work

Awesome location with an awesome staff! I was sad when Dairy Queen went out of business in this area, but now I’m very happy because it allowed me to try this place and I have grown to love Braums very much.

But this location in particular is just very well ran and has very sweet and personable employees working for them. Thank y’all very much for a great experience every time I go.

I highly recommend this location!

A+

Great fast food and ice cream.

Fast customer service

Major diarrhea from this place

Great ice cream at unbeatable prices. I’d give them 6 stars if they have a board listing all the ice cream flavors!

This is one of the WORST places I've ever went to based off of customer service. My son wanted a labubu ice cream he saw on tiktok, we called asking if they had it and I was told yes. Then I asked to place an order for it and he hung up. I called Rowlett asking if they have the labubu ice cream, she said NO braums has the labubu ice cream and I was upset that I was lied to. Then I called Rockwall back and she said she'll get the manager then I waited about 2 minutes and she hung up super super rude!!!! Then I called back about 3 times and they finally picked up, it was a man I told him exactly what happened and he said do I need the manager, I said yes. Then he also hung up. They were just playing in my face not giving me to the manager, and they were all so childish and rude, I called back but they wouldn't answer. Not only did they lie but they kept hanging up on me, this is insane and I still never got to talk to the manager. I could involve the courts, and I'm really thinking about sueing this insane place of a braums!

Good food friendly staff.

Food is always good. Sorry that ice-cream prices went up in grocery dept.