Chick-fil-A
2835 Ridge Rd, Rockwall
(972) 772-4443
Recent Reviews
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Received my meal with in 10-minutes and this location was somewhat busy, more catered to drive through service. Staffing inside we're polite and I got my meals quickly. Recommend and would use again if in the area. My meals were ordered in the early evening hours for context.
Atmosphere: 4
Food: 4
Service: 4
We love this location. Always fast service. Clean restaurant and kind employees.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Fries, Chicken Nuggets, Grilled Nuggets
It was great, service was quick!
Atmosphere: 5
Food: 5
Service: 5
Excellent always great service and I feel very welcomed. Needless to say my daughter’s favorite spot is chickfila. 100% would come again and recommend.
Atmosphere: 5
Food: 5
Service: 5
Cameron is so sweet. He was so kind and attentive!
Atmosphere: 4
Food: 5
Service: 5
Cute building, employees work their hardest to get everything made and to you, but location stinks
Atmosphere: 5
Food: 5
Service: 5
My sister and I both got meals from Chick-fil-A, and to our shock, there was a cockroach in my chicken mini meal. I immediately called the store, but the call kept going to voicemail. Since we couldn’t reach anyone, my sister went back to the location in person to speak with a manager.
Around 10:25 AM on Thursday, August 8th, she spoke with the manager on duty — and unfortunately, the situation was handled very poorly. She explained what happened, not to blame anyone, but simply to make them aware. The manager was dismissive and brushed the issue off without offering an apology or showing any real concern. She had to ask for a refund herself, and was only given a partial refund.
I’ve worked in restaurants and customer service for years, so I completely understand that mistakes can happen. But this was a serious food safety issue, and the way it was handled was unacceptable — especially coming from a brand like Chick-fil-A, which is known for its customer service.
Please double-check your food before eating. I truly hope this store takes the matter seriously and addresses both the food safety concern and the way it was handled by management.
Atmosphere: 1
Food: 1
Service: 1
Impressed with their employees. Mariah was so kind when taking my order.
Atmosphere: 5
Food: 5
Service: 5
Go at your own risk. You will find yourself everywhere you see the signs (you've been warned)!!!😊
Atmosphere: 5
Food: 5
Service: 5
ALWAYS friendly, kind, pleasant, and Quick Service! Great Customer Service!!🌟 The BEST Customer Service 🌟
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I specifically came to this location from east Texas to enjoy a meal while working out in this heat. I have several oversized vehicles that are mechanic trucks. I pulled in and my vehicle took 2 parking spaces, in order to be out of the emergency lane I pulled up a little onto the curb. Before I could get 5 steps away from my truck, I was approached by a young lady asking me to move.. I was hungry and suffering from heat exhaustion but she cared more about her concrete than a human being. I am saddened to say I will never come back to this location or any other chic fil a , and as a company owner I will never bring my guys here and spend my money again. What a shame. Sorry for parking on your concrete.
Atmosphere: 1
Food: 1
Service: 1
Always fast and friendly. Love this location!
Atmosphere: 5
Food: 5
Service: 5
After paying almost $50 for a meal for three people, they made me pay another $.12 just for a salad bowl/box
Totally unreasonable and poor service based on what I paid them
Come on Chick-fil-A you’re better than that
Atmosphere: 1
Food: 1
Service: 1
Just a little confusing getting in there and it's kind of tight.
Atmosphere: 5
Food: 5
Service: 5
Rude as hell with a terrible setup and no internet connection. Avoid this restaurant.
Atmosphere: 1
Food: 1
Service: 1
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