The staff were great! David (of the managers) was my waiter, and he was very attentive. The food was great along with a nice atmosphere, to watch the NBA playoffs. Would highly recommend!
Atmosphere: 5
Food: 5
Service: 5
King Charles
Our waitress Cc made I'll visit absolutely wonderful.
My wife and kids recently visited Chili's Rockwall and unfortunately, my experience left much to be desired. Despite noticing several open tables, I was informed that the section I wanted was closed, resulting in an unnecessary wait. Additionally, the service I received was subpar, with delays and overall poor attentiveness from the staff. It's disheartening to encounter such issues when there are visible opportunities for improvement. I hope that these concerns are addressed to enhance the dining experience for future patrons.
Atmosphere: 3
Food: 2
Service: 1
Sean Crowley
Great atmosphere and great Food and Service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
David Carr
Worst chillis in town! Inside is filthy and customer service is poor! Management horrible
Atmosphere: 1
Food: 3
Service: 1
Elyssa Villarreal
I guess if you don’t eat inside the restaurant itself they have no care for how the food is prepared, we arrived to pick up the order almost 30 minutes ahead of the given time and we waited patiently. But even when we got our food early it was cold, the food was thrown in the boxes without a care and half of it was wrong! A lady called me about a replacement item and she was rude on the phone, I understand it was a Saturday night and an hour and a half before you closed so you were probably busy but if you can’t make the food properly then next time just cancel the order. Will not be returning to this location at all
Atmosphere: 2
Food: 2
Service: 1
Reallyker 101
The sauced chicken crispers were... They were really good to be honest. The chicken was perfectly cooked, not dry at all and I could tell they were fresh.Oh and the mac and cheese that comes with the chicken basket! AhhhhhhdhehdhfhdusjxhchdjsjhchdjsndhOoh I love macaroni. Obviously I had to get an extra side of it...
Burger was very good, as was the soup.Chips and salsa were UNDERWHELMING, as chips were bland and the salsa was not as spicy as my catsup at home. The service was excellent. I will return but won't order chips and salsa again.
Me and my daughter went for a daddy daughter date. The staff was nice and our food was great. My drink came out a little flat but the server was quick to fix. Overall a great experience.
Atmosphere: 5
Food: 5
Service: 5
holly worrell
The bartenders customer service was horrible, rude and took her took forever to come greet us, then when she did she had to leave to get paper and a pen to write down our drink order. She took the order and 15 min. Later still did t e en start our drinks, we watched her behind the bar and doing nothing! So we let her know we were leaving and she could care less. Never felt so unwanted. Felt like we were a inconvenience to be there!Won't be back unfortunately as long as she works there!
Everything that we all had was very good. The wait staff is amazing!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Bottomless Chips
Adrienne T.
The food was terrible. I'm not sure if it was because of the time of day we went or if it was just the cook they may had that day because normally when we go to chili's everything is right on point. But this time was absolutely awful. The queso was cold not even the least bit warm, my husband's order was put in and brought out as a appetizer, the tea was terrible, and the service wasn't even all that. To top it off when we got our ticket we looked and it was $65 for 2 of us and my 4 yr old son. Not only did they overcharge our entire order but they charged us for the complimentary chips and salsa that they bring out to every table automatically. I have NEVER been charged for chips and salsa. Idk what their deal was but they need to get it together or hire some new waitresses. Ones that actually know what they are doing. This chili's I'm speaking about was the one in rockwall. Just be precautionary when choosing this when your hungry.
Ty Tallerico
I just ordered pick up. It’s a wreck in there I asked y’all for 1 thing with my order which was some Damn Cutlery. You had one job. I tipped y’all on 1 entree. Who serves Fajitas to their customers without napkins?
The staff were great! David (of the managers) was my waiter, and he was very attentive. The food was great along with a nice atmosphere, to watch the NBA playoffs. Would highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Our waitress Cc made I'll visit absolutely wonderful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Honey-Chipotle Crispers & Waffles, Salad, Fries
My wife and kids recently visited Chili's Rockwall and unfortunately, my experience left much to be desired. Despite noticing several open tables, I was informed that the section I wanted was closed, resulting in an unnecessary wait. Additionally, the service I received was subpar, with delays and overall poor attentiveness from the staff. It's disheartening to encounter such issues when there are visible opportunities for improvement. I hope that these concerns are addressed to enhance the dining experience for future patrons.
Atmosphere: 3
Food: 2
Service: 1
Great atmosphere and great Food and Service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Worst chillis in town! Inside is filthy and customer service is poor! Management horrible
Atmosphere: 1
Food: 3
Service: 1
I guess if you don’t eat inside the restaurant itself they have no care for how the food is prepared, we arrived to pick up the order almost 30 minutes ahead of the given time and we waited patiently. But even when we got our food early it was cold, the food was thrown in the boxes without a care and half of it was wrong! A lady called me about a replacement item and she was rude on the phone, I understand it was a Saturday night and an hour and a half before you closed so you were probably busy but if you can’t make the food properly then next time just cancel the order. Will not be returning to this location at all
Atmosphere: 2
Food: 2
Service: 1
The sauced chicken crispers were... They were really good to be honest. The chicken was perfectly cooked, not dry at all and I could tell they were fresh.Oh and the mac and cheese that comes with the chicken basket! AhhhhhhdhehdhfhdusjxhchdjsjhchdjsndhOoh I love macaroni. Obviously I had to get an extra side of it...
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Honey-Chipotle Crispers & Waffles, Ultimate Smokehouse Combo
Burger was very good, as was the soup.Chips and salsa were UNDERWHELMING, as chips were bland and the salsa was not as spicy as my catsup at home. The service was excellent. I will return but won't order chips and salsa again.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Salad, Fries, Chicken Enchilada Soup
Me and my daughter went for a daddy daughter date. The staff was nice and our food was great. My drink came out a little flat but the server was quick to fix. Overall a great experience.
Atmosphere: 5
Food: 5
Service: 5
The bartenders customer service was horrible, rude and took her took forever to come greet us, then when she did she had to leave to get paper and a pen to write down our drink order. She took the order and 15 min. Later still did t e en start our drinks, we watched her behind the bar and doing nothing! So we let her know we were leaving and she could care less. Never felt so unwanted. Felt like we were a inconvenience to be there!Won't be back unfortunately as long as she works there!
Restaurantji Recommends
This particular location has the best staff. And the food here is always on point.
Atmosphere: 5
Food: 5
Service: 5
I love there honey chipotle chicken crispers with loaded mashed potatoes great
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Skillet Chocolate Chip Cookie, Fries
Everything that we all had was very good. The wait staff is amazing!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Bottomless Chips
The food was terrible. I'm not sure if it was because of the time of day we went or if it was just the cook they may had that day because normally when we go to chili's everything is right on point. But this time was absolutely awful. The queso was cold not even the least bit warm, my husband's order was put in and brought out as a appetizer, the tea was terrible, and the service wasn't even all that. To top it off when we got our ticket we looked and it was $65 for 2 of us and my 4 yr old son. Not only did they overcharge our entire order but they charged us for the complimentary chips and salsa that they bring out to every table automatically. I have NEVER been charged for chips and salsa. Idk what their deal was but they need to get it together or hire some new waitresses. Ones that actually know what they are doing. This chili's I'm speaking about was the one in rockwall. Just be precautionary when choosing this when your hungry.
I just ordered pick up. It’s a wreck in there I asked y’all for 1 thing with my order which was some Damn Cutlery. You had one job. I tipped y’all on 1 entree. Who serves Fajitas to their customers without napkins?
Atmosphere: 1
Service: 1