Chipotle Mexican Grill

951 E Interstate 30, Rockwall
(972) 722-0445

Recent Reviews

Tommy Chau

anagers don’t care if you talk to them. HORRIBLE MANAGEMENT, The worst location in

Atmosphere: 1

Food: 1

Service: 1

Skylar Blair

The food is as good as any other chipotle so that’s good. One thing that really upset me is I usually order a kids meal which comes with free chips, every time I go they never have the small chips so out of kindness the workers will give me the next smallest size (thankfully). Today I went in and ordered my usual and yet again they didn’t have the kids chips so I politely asked if I could just get a regular chip… The young man that was there claimed I had to pay for a regular chips because they had ran out… It wasn’t making much sense to me because for one: why couldn’t they just make a small bag of chips and two why am i paying more for something because YALL ran out? Horrible customer service all in all.

Atmosphere: 2

Food: 5

Service: 2

Selwyn Erapuram

Have ordered from this location multiple times, both in-person and through Uber Eats mostly because of convenience. This is one of those locations that will short change you on portions in-person and even more so if ordering online.Customer service could definitely use improvement. I still remember a particular incident several months ago in which I had came in an hour before closing and the person behind the counter seemed upset that I came in. It was as if doing her job was an inconvenience.I typically opt to go to the Royse City location rather than here if I have the time.

Atmosphere: 2

Food: 2

Service: 2

Michael Nobbs

I ordered takeout and ate it at home. Food was delicious.

Food: 5

Service: 5

Cindy Khampa

This location is horrible with their portions. Do not recommend ordering online for pickup bc they will just stuff your burrito with rice and give you 1 little piece of chicken. Literally a waste of money.

Atmosphere: 1

Food: 1

Service: 1

GG Gonzalez

I wanted some good Barbacoa and Chipotle did not disappoint. I love their cilantro white rice, pinto beans, salsa, guacamole and sour cream all piled up together makes a delicious meal. I also had a Mexican Coke. Everyone was so nice. The place was clean, just a little small, but good for a brief bite. I suggest you give them a try.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Barbacoa Bowl

Jim Boland

Great food, fast service.

Atmosphere: 5

Food: 5

Service: 5

Robert Lee

Very good burritos and awesome atmosphere.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Bowl, Chips

Shae

We went in an hour and a half before close, on a Friday night, and went to place an order to go and they refused to cook anymore steak, white rice or queso for the night. Horrible customer service, and I won’t be going back that’s for sure. To think I liked this place over Chiloso… at least Chiloso has good customer service.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Steak

Veronica

FIRST OF ALL DONT GO TO THIS PLACE!!!!! The treatment I received at this location has put me off of all chipotle’s ever again. In my opinion, this place should be closed down. First of all, the workers seem absolutely miserable. They kept huffing every time I asked for any extra ingredients in my bowl. Even the managers don’t care if you talk to them. HORRIBLE MANAGEMENT !!!! Portion sizes were laughable, they give you the absolute minimum amount of toppings. Even if there are set portions, no other chipotle is this cheap. Stingiest chipotle i’ve ever been to. Never coming here ever again. I advise nobody else to come here.

Atmosphere: 1

Food: 1

Service: 1

Leonardo Cast

Small portions poor customer

Atmosphere: 1

Food: 4

Service: 1

ZGE g

It is very delicious and accessible to the whole family.

Karen Andre

It's good but sort of fast food in a cafe style . Could use some Increased friendlySpirit .A tad pricy . For the atmosphere .But always a good selection and choices

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chicken Bowl, Steak

Arash Fatemi

Worst service. Please please don’t order from here . They never will send you the orders correctly . They never answer the

Atmosphere: 1

Food: 1

Service: 1

S. Richardson

I’m at this location now attempted to order quesadillas and was told the quesadilla machine was off for the night. I went in at 9:40pm , they close at 10pm. I don’t appreciate being turned away when the store has 20 more operating minutes . This is not the 1st time I’ve had a bad experience here. Avoid this location if you can.

Atmosphere: 1

Food: 1

Service: 1

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