I ordered a ribeye that was perfectly cooked, and it had a coffee based rub which resulted in an amazing crust. I was so impressed with the steak rub, I am going to duplicate it on my own steaks. Well done chef! Others at the table had a pizza and the hot chicken sandwich. Pizza was good with some char on the bottom. The pizza was a little soggy and needed about five minutes on a cooling rack instead of plated and direct to the table. But the pizza was still good. The chicken sandwich was good but it was served on white bread. The chicken sandwich should be on a bun, not the bread. All in all, I would go back if I stayed at the Hilton Dallas Rockwall Hotel again.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Ranch Hand Ribeye Dinner
André Möller
Ok food but not Hilton standards.
Atmosphere: 4
Food: 3
Service: 4
Steve Berning
Service was good as well as the food!!
Atmosphere: 5
Food: 5
Service: 5
Tina Smith
I celebrated my birthday dinner over the weekend at Heirloom Kitchen located inside of the Hilton Rockwall. Zach the manager made sure everything was set up with perfection. The entire management staff and server was extremely nice. The food was awesome. My guest was please with everything. I will like to personally thank you the Heirloom staff for providing excellent customer services for my 50th Birthday weekend. T.S
Atmosphere: 5
Food: 5
Service: 5
sr Bryant
Hours listed is a lie
Card My Yard Rockwall
We love ? eating at Heirloom. People are super nice and the food is always tasty ? If we could make one recommendation it would be to allow us to order online.My Husband and I also Captain and crew on DFW Boatride and Sail with Scott, and we would love to be able to put our orders in without having to call. We called in a hamburger and some wings today, and the burger was supposed to be just meat and bread only with all the extras on the side; it came with everything on it, cheese and pickles included, and unfortunately my husband couldn’t eat it.Most of us know how that game telephone usually goes, and we feel like this could have been avoided had we been able to place the orders online ourselves.
S CRAN
Very quiet and intimate eatery. We sat bar side which overlooked the water. Because of the recent storm they were out of alot of things. Our waitress was wonderful and apologetic and comped one of our meals! Speaking of meals the food was great. I had a turkey club (it had a fried egg on top plus avocado) husband had the smash burger which he said was the 2nd best burger he ever had. We finished it off with the tres leches cake. Wonderful!
Atmosphere: 5
Food: 5
Service: 4
Lizeth S.
Would I eat here again? It's on site of the Hotel so yes. We had the continental breakfast with choose 3 as our member tier perk. The staff is really friendly, the decor is chic/modern and our oats were made right. I would return to try other dishes based on the friendliness and cleanliness. On our next visit we will try the chilaquiles verdes and the Heirloom breakfast and will try to do a dinner as well.
ace m
Great hospitality.
282kandicec
The food was cooked to order, hot, fresh, and clean. The dining room is warm and inviting with great decorations.
"Find something in Rockwall" is the directive for late lunch-on-the-road hungry, flying the copilot seat on I-30E over Lake Ray Hubbard and still scrolling the app for something nearby. Heirloom rolls up with O.K. stars and looks like a good place to land. Next exit then right. Oh. It's a hotel restaurant? Didn't scroll far enough into the reviews. Oh, the dining room is closed? It's not clear if it's a time-of-day thing or a staffing thing. It's just not open. But, the bar...C&B Scene...serves the full lunch menu. Ok. The place is visually lovely while dead as a mausoleum. The barkeep is pleasant and semi-attentive while working as her own bar back prepping for happy-hour or a dinner rush (management had better hope they keep her.) The lunch menu is brief and more the baseline of a room service card (yep...it's a hotel.) Decisions for a bacon chee-burger, chicken sandwich, and two side salads were tapped into the kitchen order system. We were probably lucky it was just two for a roadie lunch. It'd either be nice, it'd satisfy as road fuel, or whatever. It was nice. Was it really farm-to-fork? Maybe. That's the pitch toward the plate. We had a good middle-of-the-road experience, but we could've been lucky to have had only two orders for a kitchen with a closed dining room. Our orders arrived timely and tasty with no time for dessert. Quick! It's into the far-away restroom and we're back onto and farther down the road sooner.
Hayley F.
This place has the absolute WORST customer service! It took us 25 minutes to get someone to look our way to ask how do we get food, we never got drinks, we even asked to speak to the manager who gave off the vibe that he was annoyed. Everyone who walked in got seated, and we were told to just go sit wherever! I will not be back!
Pam F.
The location is superb! But sadly the food is not. The harbor can do much better. Get a Giovanni level restaurant into the Hilton..it's guaranteed to be a big hit!!!
Raymond J.
Had breakfast here twice during our stay. Pleasantly Surprised!! Food was excellent and the service as good. Avocado Toast was one of the best I've had. Presentation, food quality that you could see and taste. Never thought a spinach salad with breakfast would be appealing but it was very good. The muffins were fresh and moist and croissants toasted perfectly. Seriously and nice breakfast that will hold its own anywhere.
Drew M.
So Heirloom kitchen is in a hotel lobby and was a nice surprise. They practiced safe distancing, service was spot on, very attentive, friendly, and there breakfast was perfect every morning. The restaurant was nice and clean with a great view of the lake.
I ordered a ribeye that was perfectly cooked, and it had a coffee based rub which resulted in an amazing crust. I was so impressed with the steak rub, I am going to duplicate it on my own steaks. Well done chef! Others at the table had a pizza and the hot chicken sandwich. Pizza was good with some char on the bottom. The pizza was a little soggy and needed about five minutes on a cooling rack instead of plated and direct to the table. But the pizza was still good. The chicken sandwich was good but it was served on white bread. The chicken sandwich should be on a bun, not the bread. All in all, I would go back if I stayed at the Hilton Dallas Rockwall Hotel again.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Ranch Hand Ribeye Dinner
Ok food but not Hilton standards.
Atmosphere: 4
Food: 3
Service: 4
Service was good as well as the food!!
Atmosphere: 5
Food: 5
Service: 5
I celebrated my birthday dinner over the weekend at Heirloom Kitchen located inside of the Hilton Rockwall. Zach the manager made sure everything was set up with perfection. The entire management staff and server was extremely nice. The food was awesome. My guest was please with everything. I will like to personally thank you the Heirloom staff for providing excellent customer services for my 50th Birthday weekend. T.S
Atmosphere: 5
Food: 5
Service: 5
Hours listed is a lie
We love ? eating at Heirloom. People are super nice and the food is always tasty ? If we could make one recommendation it would be to allow us to order online.My Husband and I also Captain and crew on DFW Boatride and Sail with Scott, and we would love to be able to put our orders in without having to call. We called in a hamburger and some wings today, and the burger was supposed to be just meat and bread only with all the extras on the side; it came with everything on it, cheese and pickles included, and unfortunately my husband couldn’t eat it.Most of us know how that game telephone usually goes, and we feel like this could have been avoided had we been able to place the orders online ourselves.
Very quiet and intimate eatery. We sat bar side which overlooked the water. Because of the recent storm they were out of alot of things. Our waitress was wonderful and apologetic and comped one of our meals! Speaking of meals the food was great. I had a turkey club (it had a fried egg on top plus avocado) husband had the smash burger which he said was the 2nd best burger he ever had. We finished it off with the tres leches cake. Wonderful!
Atmosphere: 5
Food: 5
Service: 4
Would I eat here again? It's on site of the Hotel so yes. We had the continental breakfast with choose 3 as our member tier perk. The staff is really friendly, the decor is chic/modern and our oats were made right. I would return to try other dishes based on the friendliness and cleanliness. On our next visit we will try the chilaquiles verdes and the Heirloom breakfast and will try to do a dinner as well.
Great hospitality.
The food was cooked to order, hot, fresh, and clean. The dining room is warm and inviting with great decorations.
Restaurantji Recommends
"Find something in Rockwall" is the directive for late lunch-on-the-road hungry, flying the copilot seat on I-30E over Lake Ray Hubbard and still scrolling the app for something nearby. Heirloom rolls up with O.K. stars and looks like a good place to land. Next exit then right. Oh. It's a hotel restaurant? Didn't scroll far enough into the reviews. Oh, the dining room is closed? It's not clear if it's a time-of-day thing or a staffing thing. It's just not open. But, the bar...C&B Scene...serves the full lunch menu. Ok. The place is visually lovely while dead as a mausoleum. The barkeep is pleasant and semi-attentive while working as her own bar back prepping for happy-hour or a dinner rush (management had better hope they keep her.) The lunch menu is brief and more the baseline of a room service card (yep...it's a hotel.) Decisions for a bacon chee-burger, chicken sandwich, and two side salads were tapped into the kitchen order system. We were probably lucky it was just two for a roadie lunch. It'd either be nice, it'd satisfy as road fuel, or whatever. It was nice. Was it really farm-to-fork? Maybe. That's the pitch toward the plate. We had a good middle-of-the-road experience, but we could've been lucky to have had only two orders for a kitchen with a closed dining room. Our orders arrived timely and tasty with no time for dessert. Quick! It's into the far-away restroom and we're back onto and farther down the road sooner.
This place has the absolute WORST customer service! It took us 25 minutes to get someone to look our way to ask how do we get food, we never got drinks, we even asked to speak to the manager who gave off the vibe that he was annoyed. Everyone who walked in got seated, and we were told to just go sit wherever! I will not be back!
The location is superb! But sadly the food is not. The harbor can do much better. Get a Giovanni level restaurant into the Hilton..it's guaranteed to be a big hit!!!
Had breakfast here twice during our stay. Pleasantly Surprised!! Food was excellent and the service as good. Avocado Toast was one of the best I've had. Presentation, food quality that you could see and taste. Never thought a spinach salad with breakfast would be appealing but it was very good. The muffins were fresh and moist and croissants toasted perfectly. Seriously and nice breakfast that will hold its own anywhere.
So Heirloom kitchen is in a hotel lobby and was a nice surprise. They practiced safe distancing, service was spot on, very attentive, friendly, and there breakfast was perfect every morning. The restaurant was nice and clean with a great view of the lake.