Jack in the Box
2808 Ridge Rd, Rockwall
(972) 771-4988
Recent Reviews
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Meh, not too good
Patty was dry had no flavor
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Cheeseburger
Only ordered 3 egg rolls. There were only 2 in the box when I arrived home! So frustrating that they can't get this order correct!
Service: 1
Friendly staff. Food was hot. Took a while but worth it for everything being fresh. Clean. Not too busy when we went. The soda machine that usually has like 100 combinations had 5 drinks to choose from.
Atmosphere: 4
Food: 4
Service: 4
I’m going to be honest…. This was my first time ever eating Jack in the Box and uh, I won’t be back. Giving it 2 stars because at least the lobby looked clean, but the burger legit had the consistency of freezer burned beef patties being left on the roof to cook in the sun and shrivel up and die. I hate leaving bad reviews but Ima be honest, this was crazy. Whoever’s on the grill NEEDS to lessen up on the crisp n burn technique. Also strangely enough, the entire building smells like mildew and it’s like weirdly humid in there? You don’t smell food when you walk in, you smell mold
Atmosphere: 3
Food: 1
Service: 2
The food was good.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Loaded Breakfast Sandwich
Wrong fries with order oh well still better than mcydees
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Egg Rolls, Sourdough Jack
This is the most unsanitary, bad customer service nasty cold food I ever tasted. Never again I got the number 1 combo the burger tasted old fries where cold in the drink was flat I threw the whole order away never again!!!
Atmosphere: 1
Food: 1
Service: 1
Lady in there making tacos spitting some food into her hand then touching the tacos with no gloves.
Atmosphere: 1
Food: 4
Service: 1
Horribly slow- worst location I have ever been to. Ordered tacos and get shells with no meat or cheese. Sometimes cheese and that’s it. It’s weird. Almost as if it’s on purpose. How can people be that stupid where they don’t put meat on the tacos and hand you an empty shell. Employees also seem like they don’t care about anything. I see all these horrible reviews. Is corporate ever going to step in and clean this disaster of a store up?
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich, Jumbo Jack
Restaurantji Recommends
Took a little longer than expected but the people were nice. Food was hot and juicy. Sometimes the patties are dry but this time it was juicy n hot. It needs to be like this at every location.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
Guadalupe helped me today. She went above and beyond my expectations. Friday and helpful. Food was good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Worst taco we have ever had... waited far too long bc they waited to cook them while at the window paying for 6 tacos that had almost zero meat in it. Waste of time and money!! Go to the next jack n box avoid this one.
Atmosphere: 2
Food: 1
Service: 2
This location is awful. It was 10/05/2024 @11:18 order #187 and I picked up at the drive thru. They sold me a side salad very disgusting with FUNGUS!. The carrots had fungus and cheese. The cheese doesn't even have the color of yellow and the carrots. Is very embarrassing because I wanted to enjoy my meal and I saw this. IS DISGUSTING EATING HERE! . I’m not coming here anymore and it was my first time. I can’t give a less star because it doesn’t give me another option just to give 1 star. I JUST HOPE I WON’T SICK with my other food I bought here :(. Please provide with better food or health department can come if they keep complaining. Have a good day!
Food: 1
Service: 1
Lame only open till 11 pm everyday. Are you even jack in the box if you have 0 late night hours.
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