I really enjoyed eating at MOD pizza. It's one of my favorite pizza places because I can pick my own toppings. Thankyou MOD.
Atmosphere: 5
Food: 5
Service: 5
Arvel Castleberry
This time the issue was an extremely late order service. Our pizzas were not even started to be made until I arrived for the pick up. There were 11 pizzas waiting for the oven staff to cook. Extremely short staffed for the dinner rush.
Atmosphere: 5
Food: 5
Service: 1
M. Frankie C
Ordered the cheese pizza with gluten free crust and was very happy
Food: 5
Service: 3
Recommended dishes: Cheese Pizza
Charles Shelburne
Ordered 3 pizzas, 1 was wrong and one box was empty! Spoke to the manager unapologetic and did not even throw in a cookie to the multiple trips.
Service: 1
Recommended dishes: Create Your Own Pizza
Zach Billings
Second time I’ve been here with a mobile order and they hadn’t even gotten to my order slip 20+ minutes after the confirmation email said the order should be READY. Adding insult to injury, no staff member would address the issue or help me cancel the order. I had to leave without my order and no resolution. It’s absurd this location is evidently lacking both the quantity and competence of staff to handle orders. It’s a failure at the location but also at the corporate level and it’s unacceptable to give a customer an ETA and blow through it with no accountability. Making matters that much worse, I found the customer service number online, navigated the menu for customer service during business hours, and it simply said they’re not taking calls, leave a message. I want my $40 and wasted time back and they don’t even facilitate a way to get a refund for the order I didn’t get.
Service: 1
fernando espino
Waited 20 mins in line just to order my pizza , With only 3 people in line. Only 1 person taking and building pizzas. 3 other employees coming in and out of back but no help!! Won’t come back took way too long service !!!!
Atmosphere: 1
Food: 1
Service: 1
Natalie Dawson
I waited for my to-go order right in front of the spot where they box up the pizzas. They somehow couldn't match my order ticket to a pizza. No idea if the pepperoni pizza I left with is the one they made in front of me or not. If not, hope you enjoy a lot of garlic hiding under the cheese, person who got mine!
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Build Your Own Pizza
Michele M
Well I actually haven’t tasted my pizza yet because I am still waiting….it appears that they are understaffed and under trained. The young man making the pizzas scratched the inside of his ear and then used his finger to cover the top of multiple sauce bottles as he shook them…that was gross! So far I’ve been here waiting for 25 minutes for a mobile order I placed about 10 minutes before I arrived. I haven’t eaten here in a long time and it will be a long time before I come back.
Atmosphere: 1
Food: 1
Service: 1
James Wilson
I do DoorDash and this staff has no clue what they doing. Pizzas are getting cold and they don’t care!
I really enjoyed eating at MOD pizza. It's one of my favorite pizza places because I can pick my own toppings. Thankyou MOD.
Atmosphere: 5
Food: 5
Service: 5
This time the issue was an extremely late order service. Our pizzas were not even started to be made until I arrived for the pick up. There were 11 pizzas waiting for the oven staff to cook. Extremely short staffed for the dinner rush.
Atmosphere: 5
Food: 5
Service: 1
Ordered the cheese pizza with gluten free crust and was very happy
Food: 5
Service: 3
Recommended dishes: Cheese Pizza
Ordered 3 pizzas, 1 was wrong and one box was empty! Spoke to the manager unapologetic and did not even throw in a cookie to the multiple trips.
Service: 1
Recommended dishes: Create Your Own Pizza
Second time I’ve been here with a mobile order and they hadn’t even gotten to my order slip 20+ minutes after the confirmation email said the order should be READY. Adding insult to injury, no staff member would address the issue or help me cancel the order. I had to leave without my order and no resolution. It’s absurd this location is evidently lacking both the quantity and competence of staff to handle orders. It’s a failure at the location but also at the corporate level and it’s unacceptable to give a customer an ETA and blow through it with no accountability. Making matters that much worse, I found the customer service number online, navigated the menu for customer service during business hours, and it simply said they’re not taking calls, leave a message. I want my $40 and wasted time back and they don’t even facilitate a way to get a refund for the order I didn’t get.
Service: 1
Waited 20 mins in line just to order my pizza ,
With only 3 people in line. Only 1 person taking and building pizzas. 3 other employees coming in and out of back but no help!! Won’t come back took way too long service !!!!
Atmosphere: 1
Food: 1
Service: 1
I waited for my to-go order right in front of the spot where they box up the pizzas. They somehow couldn't match my order ticket to a pizza. No idea if the pepperoni pizza I left with is the one they made in front of me or not. If not, hope you enjoy a lot of garlic hiding under the cheese, person who got mine!
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Build Your Own Pizza
Well I actually haven’t tasted my pizza yet because I am still waiting….it appears that they are understaffed and under trained. The young man making the pizzas scratched the inside of his ear and then used his finger to cover the top of multiple sauce bottles as he shook them…that was gross! So far I’ve been here waiting for 25 minutes for a mobile order I placed about 10 minutes before I arrived. I haven’t eaten here in a long time and it will be a long time before I come back.
Atmosphere: 1
Food: 1
Service: 1
I do DoorDash and this staff has no clue what they doing. Pizzas are getting cold and they don’t care!
Atmosphere: 1
Food: 1
Service: 1
The place looks closed to me
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
My whole family loves MODS! The service crew is always kind and friendly. The pie is always made your way. And the dine in vide is hip and fun.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza
“Extra pepperoni one topping pizza is severely lacking in “extra pepperoni “ I was told it’s the policy
Atmosphere: 3
Food: 3
Service: 3
Best pizza place for a quick meal with a calm atmosphere and great quality food and service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Pizza
Incompetent employees everywhere.
Service: 1
25 standing in line my pizza was done before I checked out nearly a 40 min disaster
Atmosphere: 3
Food: 3
Service: 1
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