Steak 'n Shake

578 I-30 Frontage Rd, Rockwall
(972) 722-5818

Recent Reviews

Roozbeh Makvandi

Save your money and go somewhere else. The food came out cold and we were the only people inside. I don’t know why they didn’t make the food fresh. You also have to order everything your self. No one speaks to you inside.

Atmosphere: 1

Food: 1

Service: 1

dorothy franklin

We've eaten here several times over the years and have been satisfied that it is just a burger place with ok burgers. This most recent experience was not a pleasant one. I ordered the garlic burger combo, which I've had before. This one, however, was very greasy and did not agree with me at all. I typically don't have food aversions. I will say that the taste, staff service and temperature of food initially was good. The after effect was not...

Atmosphere: 5

Food: 1

Service: 5

Recommended dishes: Hamburger, Onion Rings

Carl Erickson

Excellent food and service!

Ray P

The new concept is kinda like McD where u gotta order your own food and get em urself… But, the restaueant ac vent here is disgusting n looks like it has some black molds and the smell is just

Atmosphere: 1

Food: 3

Service: 4

Wanda Underwood

Great food ?Parking: Rockwall Texas

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger, Fries

illik

Walked in with a Temp of 77 ish? Required to self order. Windows were dirty. Multiple tables were dirty. Only 2-3 families present. Not too busy for to have someone cleaning tables. Will not return.

Atmosphere: 1

Food: 3

Service: 1

I AM T O

The most polite workers and the food is above average. They give you what you order and no one has to pull over and park like some of the other fast food places in Garland do. These burgers and fries are so good and tasteful.

Atmosphere: 5

Food: 5

Service: 5

Renee Stroud

Super quick and efficient service! The burgers are great and I can’t get enough of their banana shakes! Love this place!

Atmosphere: 5

Food: 5

Service: 5

Roshanda Hamilton

I just love good food and this my friend is good food. I live in Dallas, Tx and I sure wish they would put these in the south part of Dallas and SeagovilleParking: It was located in rockwall

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak Burger Everything on It, Fries

Carlos Michael

Nothing special but a solid burger option if you're craving a smash thin burger. They have some good options. I would definitely order again if the craving hits. Their shakes are AWESOME!!!

Atmosphere: 4

Food: 4

Service: 4

Andrew Davis

Horrible. This used to be a good restaurant, but they fired the staff and replaced them with automated kiosks. Everything is dirty and broken, our order was wrong, there’s no-one here except kitchen staff. Cold and unfriendly. Never coming back.

Atmosphere: 1

Service: 1

Temeika Jackson

This place has the best Frisco melt...need more out here I have to drive 20 minutes if I want or have a taste for the melt ? in will.....

Atmosphere: 4

Food: 5

Service: 4

Ryan Haydu

Staff are not welcoming and burger was served on cold bread and cold cheese.The pictures on the menu look great but my god that is not the same thing you receive when you order it.

Living The Pure Lifestyle

I had a horrible experience here a few weeks. We arrived as a party of 7 and placed our order at the kiosk. After getting our drinks we found a table and began waiting for our food. My nephew mentioned to my husband and I that the cook handling the burgers wasn’t wearing any gloves. We assured him she had to have gloves on but he insisted she didn’t. My husband turned to look and sure enough…no gloves. When he approached the register to inquire about her lack of gloves her response was, “that’s not even your order…that’s for the drive thru”. Uh, excuse me, doesn’t matter whose order your making it should be made with gloves hands. She was literally adding toppings to the burgers and pressing the top bun on with no gloves! Another customer that was waiting for his food thanked my husband for saying something and said he noticed her scratching her face and nose while preparing the burgers. How disgusting! Instead of simply agreeing to put on gloves she proceeded to argue with my husband, the other customer as well as other employees who were telling her to just put the gloves on. She actually called my husband ugly and told him to mind his business. So unprofessional! We ended up requesting a full refund and took our business elsewhere. We will not be back.

Atmosphere: 1

Food: 1

Service: 1

Claudia Elena Glen

Their food is delicious... the service is slow... and they leave you to your own devices ordering with those machines (I don't like them) hahaha the restaurant needs attention, its roof will fall soon...

Atmosphere: 2

Food: 4

Service: 3

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