Sorry I didn’t want to put a review but I want to alert other people that something is wrong with the lady working there. She is extremely frustrated. We just came there to order food and she was unnecessary rude when we were nice while ordering food. As soon as we left, she started making out with younger guy who is working there. This was my first rude experience in Texas felt disgusting and felt bad whole day. She turned off my mood. It’s just a matter of treating customers nicely even if you are having bad day then you can succeed and your business can succeed. Plz tell me, will I ever go back to that Subway to turn off my mood again? Never. I will choose to go to any other nearby restaurant if I’m at that place again.
Atmosphere: 1
Food: 5
Service: 1
Allie Garcia
Just bad.... don't do it
Food: 1
Service: 1
Jay Martinez
RUDE!!!!! RUDE RUDE!!!!! THIS SUBWAY NEEDS TO BE INVESTIGATED. THEY WERE SO DIRTY AND FOOD WAS ALL MIXED IT LOOKED VERY UNSANITARY!!!!! THE EMPLOYEES ON 3/26/25 1pm WERE SO RUDE AND ALL HAD TERRIBLE CUSTOMER SERVICE. I SAW A VAPE OF SOME SORT LAYING BY THE REGISTER. VERY UNPROFESSIONAL DONT COME HERE!!! CALLING CORPORATE THEY NEED NEW STAFF ASAP.
Atmosphere: 1
Food: 1
Service: 1
Olivia Dowdy
So my dad dies right? And all I want is a tuna sandwich to make me feel better. So I send my boyfriend up here and a lady with a nasty attitude says our order has already been put out. Yet it’s not there. She then proceeds to give all the excuses of how she’s closing soon so she’s not making tuna (fair but why are you being hateful?). Then stated the toaster is already off I can’t toast your sandwich. WHY ARE YOU STILL OPEN?? The way you talked to my boyfriend was uncalled for and while this was one small thing I could look forward to on a day like this you found a way to make it worse. Don’t know your full name but you closed tonight and it starts with a D. You never know what people are going through try not to make things worse.
Toyicha 'Set Free' Chisom
Today was the 3rd time that I got old hard bread for my sandwich. Also they missed packing my soda and chips for Uber Eats a few times. Employees please start carrying about what you serve and who you serve food too. Everyone works hard for their money and want what they pay for!
Atmosphere: 1
Food: 1
Service: 1
Veronica Smith
Crappy service, no fountain drinks are ever available and it’s a hassle to get reimbursed. I’d give it no stars.
Service: 1
Saj Raj
I was at this store at around 1 pm with my son and there was nobody at the counter. I pressed the bell around 7 times and even yelled "hello" twice and yet nobody. I timed the wait for 8 minutes and walked away. Being at a subway in a Walmart store at lunch-time with nobody at the counter was a terrible experience. You really need to improve your customer service relationship.
Service: 1
Olga Borek
My father and I went to this location and, we were treated horribly by the staff. She was being rude and demanding towards us and insinuating that my elderly father and I were going to steal by looking over my shoulder the entire time we were eating. She made me pay first before making my sandwich which I had never experienced before in any other subways. The lady with purple hair was the person that took my order.
Atmosphere: 1
Food: 1
Service: 1
CRES ANTÚNEZ
Terrible service in this place, bad face, too slow, more than half an hour waiting for the girl to serve us when the place was completely alone 😠
Atmosphere: 1
Service: 1
K B
I guess they are hiring employees that do not know how to read English on an online order receipt. Went to pick up my online order and all three foot-long sandwiches did not have anything I asked for on them except the correct meat. Do not give them business until they turn themselves around and serve customers accurately. As others mentioned ALL my sandwiches were not toasted but bread was hard as a rock!
***EAT SOMEWHERE ELSE***Upon arriving store was gross. Food crumbs on every table and dirt on the floor. They didn't have roast beef or meat balls available. Also the drink machine "wasn't working". Poor attitude from employees. Acted as if they didn't care and did not want to be there.
Atmosphere: 1
Food: 1
Service: 1
Katie Reynolds
OMG!!! THIS 6" SUBS IS HARD HAS A ROCK. CHEESE ON THE ITALIAN HERB BREAD IS REALLY OLD. YOU CAN SEE IT. PLUS, I ASKED FOR MORE SPINACH (WHICH IS WHAT I THOUGHT WAS EXTRA) THE PIC I INCLUDED DOESN'T HARDLY HAVE ANY OF THE "MORE" ON IT. SO EXTREMELY DISAPPONITED. I SERIOUSLY RECOMMEND THAT YOU DON'T ORDER ONLINE FROM THIS PLACE!!!!! ???? DON'T WASTE YOUR MONEY!!
Atmosphere: 1
Food: 1
Service: 1
Elaine M. Chigbo
I always order via app, as it's very convenient and ensures my order is ready upon arrival. The staff at this Subway are always so friendly. The location is clean and has ample parking. Ingredients are always fresh and my subs are always made correctly. One time I did encounter my subs not being ready, and the manager was so sweet, she offered me a beverage while I waited. So their customer service is top notch.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Santiago Lozano
I went with my family, and left to eat somewhere else due to the lack of service while putting the order
Atmosphere: 1
Food: 1
Service: 1
Jayan Manol
We ordered two Veggie Delight sandwiches and one turkey sandwich. Two of the sandwiches were burnt. Additionally, I was charged for a grilled chicken sandwich. To my surprise, a 20% tip was added to my bill without my consent. I will never return to this restaurant.
Sorry I didn’t want to put a review but I want to alert other people that something is wrong with the lady working there. She is extremely frustrated. We just came there to order food and she was unnecessary rude when we were nice while ordering food. As soon as we left, she started making out with younger guy who is working there. This was my first rude experience in Texas felt disgusting and felt bad whole day. She turned off my mood. It’s just a matter of treating customers nicely even if you are having bad day then you can succeed and your business can succeed. Plz tell me, will I ever go back to that Subway to turn off my mood again? Never. I will choose to go to any other nearby restaurant if I’m at that place again.
Atmosphere: 1
Food: 5
Service: 1
Just bad.... don't do it
Food: 1
Service: 1
RUDE!!!!! RUDE RUDE!!!!! THIS SUBWAY NEEDS TO BE INVESTIGATED. THEY WERE SO DIRTY AND FOOD WAS ALL MIXED IT LOOKED VERY UNSANITARY!!!!! THE EMPLOYEES ON 3/26/25 1pm WERE SO RUDE AND ALL HAD TERRIBLE CUSTOMER SERVICE. I SAW A VAPE OF SOME SORT LAYING BY THE REGISTER. VERY UNPROFESSIONAL DONT COME HERE!!! CALLING CORPORATE THEY NEED NEW STAFF ASAP.
Atmosphere: 1
Food: 1
Service: 1
So my dad dies right? And all I want is a tuna sandwich to make me feel better. So I send my boyfriend up here and a lady with a nasty attitude says our order has already been put out. Yet it’s not there. She then proceeds to give all the excuses of how she’s closing soon so she’s not making tuna (fair but why are you being hateful?). Then stated the toaster is already off I can’t toast your sandwich. WHY ARE YOU STILL OPEN?? The way you talked to my boyfriend was uncalled for and while this was one small thing I could look forward to on a day like this you found a way to make it worse. Don’t know your full name but you closed tonight and it starts with a D. You never know what people are going through try not to make things worse.
Today was the 3rd time that I got old hard bread for my sandwich. Also they missed packing my soda and chips for Uber Eats a few times. Employees please start carrying about what you serve and who you serve food too. Everyone works hard for their money and want what they pay for!
Atmosphere: 1
Food: 1
Service: 1
Crappy service, no fountain drinks are ever available and it’s a hassle to get reimbursed. I’d give it no stars.
Service: 1
I was at this store at around 1 pm with my son and there was nobody at the counter. I pressed the bell around 7 times and even yelled "hello" twice and yet nobody. I timed the wait for 8 minutes and walked away. Being at a subway in a Walmart store at lunch-time with nobody at the counter was a terrible experience. You really need to improve your customer service relationship.
Service: 1
My father and I went to this location and, we were treated horribly by the staff. She was being rude and demanding towards us and insinuating that my elderly father and I were going to steal by looking over my shoulder the entire time we were eating. She made me pay first before making my sandwich which I had never experienced before in any other subways. The lady with purple hair was the person that took my order.
Atmosphere: 1
Food: 1
Service: 1
Terrible service in this place, bad face, too slow, more than half an hour waiting for the girl to serve us when the place was completely alone 😠
Atmosphere: 1
Service: 1
I guess they are hiring employees that do not know how to read English on an online order receipt. Went to pick up my online order and all three foot-long sandwiches did not have anything I asked for on them except the correct meat. Do not give them business until they turn themselves around and serve customers accurately. As others mentioned ALL my sandwiches were not toasted but bread was hard as a rock!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
***EAT SOMEWHERE ELSE***Upon arriving store was gross. Food crumbs on every table and dirt on the floor. They didn't have roast beef or meat balls available. Also the drink machine "wasn't working". Poor attitude from employees. Acted as if they didn't care and did not want to be there.
Atmosphere: 1
Food: 1
Service: 1
OMG!!! THIS 6" SUBS IS HARD HAS A ROCK. CHEESE ON THE ITALIAN HERB BREAD IS REALLY OLD. YOU CAN SEE IT. PLUS, I ASKED FOR MORE SPINACH (WHICH IS WHAT I THOUGHT WAS EXTRA) THE PIC I INCLUDED DOESN'T HARDLY HAVE ANY OF THE "MORE" ON IT. SO EXTREMELY DISAPPONITED. I SERIOUSLY RECOMMEND THAT YOU DON'T ORDER ONLINE FROM THIS PLACE!!!!! ???? DON'T WASTE YOUR MONEY!!
Atmosphere: 1
Food: 1
Service: 1
I always order via app, as it's very convenient and ensures my order is ready upon arrival. The staff at this Subway are always so friendly. The location is clean and has ample parking. Ingredients are always fresh and my subs are always made correctly. One time I did encounter my subs not being ready, and the manager was so sweet, she offered me a beverage while I waited. So their customer service is top notch.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
I went with my family, and left to eat somewhere else due to the lack of service while putting the order
Atmosphere: 1
Food: 1
Service: 1
We ordered two Veggie Delight sandwiches and one turkey sandwich. Two of the sandwiches were burnt. Additionally, I was charged for a grilled chicken sandwich. To my surprise, a 20% tip was added to my bill without my consent. I will never return to this restaurant.
Atmosphere: 1
Food: 1
Service: 1
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