Subway
2850 Ridge Rd Suite 108, Rockwall
(972) 771-3287
Recent Reviews
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Single female working the lunch hour rush and did a great job by herself.
Wonderful experience!!!! Very helpful!!!
Atmosphere: 5
Food: 5
Service: 5
I visited this subway on Tuesday the 9th & I have to i was totally impressed!!!!! I was greeted as soon as I opened the door with a smiling, beautiful face. The store was clean & most of ALL the sandwich artist taking care of me was one of the most cheerful, polite, well mannered & respectful Helpful teenage employee that I think I have met in a long time (we need more like her). She was very attentive her station was clean and my ft long & cookies were perfect!!!! I'll recommending & will be back!!!! KEEP UP THE GOOD WORK SOON TO BE ASSISTANT MANGER CHLOE!!!! I see a nice RAISE in your hopefully near future!!! keep up the amazing work Chloe!!!! ATTENTION OWNER/MANAGER RAISE TIME & DNT LET HER GO!!!! Thanks again Chloe see u soon!!!
Atmosphere: 5
Food: 5
Service: 5
I had a great experience at this Subway on Saturday, Nov 15. The employee who made my order was super friendly, efficient and helpful! She went the extra mile to give great service!
Atmosphere: 5
Food: 5
Service: 5
Awesome thanks
Atmosphere: 5
Food: 5
Service: 5
First and last time ordering from this place. I ordered delivery and when received, missing 2 bags of chips, bag was not sealed, sandwiches ordered were absolutely horrible👎 from reading other comments about this location...stear clear of this place, this was not a one off and looks like I'm not the only one who's had issues.
Food: 1
I’m only giving 5 stars because of the lady Ms. Shannie, she was the ONLY one working with NO help and literally knocked down a line of 9 people including me WHILE having a smile and in a good mood. This Subway needs to hire more workers, it’s a damn shame no one was in there helping her during lunch rush hour but if it wasn’t for her I would’ve gave a 1 star to this location. Her ability to multitask and make 15 different sandwiches at once and cash people out to pay for their sandwich and say hello to every single person who walked in is AMAZING LOL! I was just sitting in line watching how she interact and for her to be the only person working on November 6th at 12:11 is RIDICULOUS! Kuddos to Ms. Shannie 🫡 give her a raise!
Atmosphere: 5
Food: 5
Service: 5
Nothing worst than walking in to a place hungry and getting served with an attitude by the manager herself,(Shannie) our whole meal was ruined.
There was no need for her attitude either, we just simply asked to get all vegetables on our sandwich.?
My mom has a bit of a language barrier and she seemed to have a problem with that.
5 stars for Chloe at the Ridge Road Subway in Rockwall. She handled a full line on a busy Saturday solo with composure and a smile. Thanks for the awesome service and sandwich. ⭐️
Atmosphere: 5
Food: 5
Service: 5
Horrible attitude from a woman I am assuming is the manager Shannie is what her name badge says again I’m assuming it’s short for La Shanda . I wanted double meat for a sandwich I was ordering and she corrected me as if I worked there. She than proceeded to help the next customers that clearly had a language barrier and was rude to them as well shouting what bread and what cheese. I recommend a job with no
Interactions with guests
Service: 1
Restaurantji Recommends
I have never done an about face so fast when entering a restaurant. Went in at 8pm , the restaurant closes at 10pm so it’s not like I’m being inconsiderate and coming in minutes before closing . Young red head employee was putting away the vegetables looks up at me with the most evil glare doesn’t say anything . When I tell you it made me feel so uneasy , I immediately put the chips back and left . I really hope the owner looks at the video footage of how your employees are so rudely treating customers .
Atmosphere: 1
Service: 1
I recently placed an order at this Subway, and unfortunately, my experience was very unpleasant. The woman assisting me was extremely rude. When I politely asked if she could add the dressing after the vegetables, she raised her voice at me and said she could not do that. From that moment on, she maintained a demanding and disrespectful tone, telling me that she was not going to argue with me today.
I calmly responded that there was no need to argue, as I am the customer and should be able to request my sandwich the way I prefer. However, she never lowered her voice or adjusted her rude attitude.
As a paying customer, I expect to be treated with basic courtesy and respect. This experience was very disappointing and unprofessional.
Picked up a tuna sub.
Atmosphere: 3
Food: 5
Service: 4
Avoid this place is much as possible. I ended up getting a happy gilmore meal and the sub was the boss. All I gotta say is I haven't stopped throwing up and haveing diarrhea all night and it's currently 4:25 am. Save your money and your well-being.
Atmosphere: 1
Food: 1
Service: 1
Food is awful and so are the workers. DO NOT EAT HERE.
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