Taco Bell
2815 Ridge Rd, Rockwall
(972) 772-1955
Recent Reviews
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fully ignored our order and didn't make it then lied and said it got stolen 😠and they were just standing there talking when i walked in like y'all are so lazy bruh 👎👎👎👎
It's a Taco Bell. Used the drive thru and the woman working the window was cheerful and friendly.
Service: 5
First I'd like to say that every time I come to this Taco Bell when the night shift is working, the food and service is ALWAYS good. If you come in earlier in the day, I've noticed multiple times that the food and service is no where near as good, but still acceptable. On this particular day that I came in on 08/03/25 at around 10:30pm (I think), I had the best food I've ever had here along with the best service. Notably, Alex Johnson was excellent at taking my order, speaking to me at the window, and was really great at his job in every aspect. This man NEEDS a raise and at the very least some extra respect. Not to mention the awesome cooks on this night that made such excellent food. Thanks guys!
Atmosphere: 5
Food: 5
Service: 5
When the store was unable to break the bill I used to pay for my food, I was treated like it was my fault they couldn’t do it. There was no effort to save the sale when I asked for my money back and told them to cancel my order. This has to be the worst customer service experience I have had recently.
Service: 1
It's a great place to eat lunch or dinner. All the employees are nice and always make sure the customers are happy
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Nacho Fries, Crunchwrap Supreme Combo 9, Quesadilla
I get my food and everything that’s supposed to be in. It is not in it and when I open up the bag as well it’s just destroyed. I will never eat from this place or order from this place ever again worst place ever to get food.
Atmosphere: 1
Food: 1
Service: 1
Horrible. Took 30 minutes to make a quesadilla, taco, potatoes. Also my drink was missing. Never coming back and I don’t recommend unless you want to leave mad and about to tip off.
I went through the drive through tonight around 2:45ish and ordered the cantina quesadilla. Its not even cooked. The cheese isnt melted. And the way its wrapped up is like the balled it up in their hand before tossing it in the bag. Usually i dont write reviews unless i have a good reason and this this just ridiculous. And for $18?! Id like a refund please.
Atmosphere: 1
Food: 1
Service: 1
Excellent customer service
Atmosphere: 5
Food: 5
Service: 5
Why is it so hard to read a screen? I said not to put vegetables on any of my order. When I say no vegetables or sour cream, doesn't mean load my burrito up with lettuce. And the chalupa is hard as a rock. I normally don't write reviews, but this has happened more than once.
And the chickens cold and the Nacho cheese is cold. And the meat in the taco is cold. I got the seven dollar luxbox.Are y'all pre prepping them or what.
I tried calling multiple times I did not feel like driving back up there.
Food: 1
Restaurantji Recommends
Ordered a large drink from this location and didn't receive it in my order. Was not going to head back due to being to far away from the location to begin with. Would like to receive a voucher for a ***free large beverage to be redeemed at anytime instead of having a major corporation keep my money without me being compensated for it.
(***The night manager that worked on January 25, 2025 knows the situation.)
As I scroll through the other reviews I'm realizing this location is used to one star reviews and there isn't a manager willing to respond to those reviews to rectify the situation nor better this location's business.
Atmosphere: 1
Food: 1
Service: 3
You know Taco Bell 🔔 was good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nacho Cheese Doritos Locos Tacos, Nacho Fries
Best Taco Bell I’ve ever eaten at. Friday night. Full staff. Not stingy with the ingredients. Manager present and helpful.
Atmosphere: 5
Food: 5
Service: 5
This location is good but was way better when Joy was managing! She was so friendly and you could tell she truly cared about her customers! The kid with the super curly hair at the window is adorable and super friendly!
Atmosphere: 5
Food: 5
Service: 5
How u gonna call yourself taco bell and then have the tacos broken into pieces or split down the bottom? Go to jack in the box for tacos I guess cuz this ain't it
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