Food is what fast food could be, and service could be a bit quicker, but I can't nitpick too much. Overall still good
eddie tamayo
They forgot my sauces the easy thing and literally had no ice ain’t it your job to restock it?
Oscar Ysaguirre
We ordered a box of fries and 2 cream cheese pies in addition to burgers and nuggets, they forgot to give us the fries and 1 apple pie and one cream cheese pie. The boxes are completely different how can they not see that.
Oscar Cavazos
Excellent service
Ash Barrera
Worst service, whoever the girl in the first window taking orders January 4, 2025 needs to be taught how to give good service. I ordered my food at 11:08 and we waited a whole hour before getting the food just so that the girl in the first window can be rude when she took us the food. Honestly she shouldn’t even work there I don’t go to McDonald’s and decided to go for what reason if they were the worst employees telling me “ yo no hablo inglés” that’s not my fault 5 vehicles returned in line because their orders where wrong!!! How is this tolerable whoever the girl was in the first window should be fired!!!
Mauricio Gonzalez
I ordered nuggets on my road trip and they gave me a nugget box full of pickles!!! Terrible terrible terrible
Jasmine Starbuck
When someone orders food and expects it to be a certain way, do not be disrespectful to your customer when they have to come back and get the order fixed it is not our fault. You decided not to read the receipt before making the order so It is absolutely unacceptable for you to start talking crap in front of me or anyone when I have to complain about an order. I have gone on several occasions And have asked for sandwiches without mustard because I am highly allergic and on numerous occasions it has mustard and I have to go back over and over and over again on top of that there are times when I specifically asked for extra ketchup or extra pickles. I remind them and they always forget to do it just because it takes extra time out of your day to correct an order does not mean you have to be nasty to the customer! Not only do they mess up orders constantly I always go and have to ask for fresh bread and fresh fries because every time I get them and I don’t ask for that they are Cold and hard I have gone on two different occasions and ordered a big Mac and had to come back and have them replace it because the bread is so hard. I can’t physically eat it. I am so tired of having to get my orders fixed every single time I love McDonald’s and in the old town that I had been in before they always managed to get everything right But this McDonald’s in Roma, Texas has not only endangered me by putting mustard on sandwiches when I specifically tell them I am Highly allergic, but they have the audacity to be disrespectful when I ask for the order to be Fixed I am appalled by the amount of times I’ve had people rolled their eyes or speak in very sarcastic manners I am so tired of the constant bad service. Can someone with the higher-ups please fix the management or teach the employees to keep their thoughts to themselves and for God sake when someone says they have an allergy listen because honestly if I didn’t make the effort to check my sandwiches before I ate them. You would be having a serious lawsuit on your hand for causing me to go to the hospital because of you not listening to my allergies.
Atmosphere: 1
Food: 2
Service: 1
Richard Graves
This restaurant actually surprised me, I had pretty much given up on McDonald's but my grandson wanted to eat there, so we did. The food was fresh, the server was very polite and helpful and for once my Big Mac didn't look or taste like it had been run over with a truck. I will definitely come back again
I'm going to post a new 1 star review everytime they forget to add Ketchup to our order.
See you guys next time I pick up mcdonalds.
Atmosphere: 1
Food: 1
Service: 1
roman
terrible customer service, most employees are rude as hell and NEED to fix their attitude... i don't understand why you judge people when you quite literally get paid minimum wage
you can say all you want about anyone but that really wont raise your 30.70$ a day salary in anyway possible
calling someone something behind their back because of what they ordered wont make you any less overweight than you actually are
not only are you working in a mcdonald's, youre as big as one!
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Happy Meal
dallas
terrible customer service, most employees are rude as hell and NEED to fix their attitude... i don't understand why you judge people when you quite literally get paid minimum wage
you can say all you want about anyone but that really wont raise your 30.70$ a day salary in anyway possible
calling someone something behind their back because of what they ordered wont make you any less overweight than you actually are
not only are you working in a mcdonald's, youre as big as one!
Chris Cox
Waited over 30 minutes for a drink.
Not only did they screw up my order. They demanded I pay more to fix it...
Terrible management.
Atmosphere: 1
Food: 1
Service: 1
Linda Falcon
Drive thru girl kept repeating the order wrong. When I finally drove to pick up window. Guess what? ORDER was still wrong. The girl at window gave me attitude because they GOT ORDER WRONG? DUH!
Food is what fast food could be, and service could be a bit quicker, but I can't nitpick too much. Overall still good
They forgot my sauces the easy thing and literally had no ice ain’t it your job to restock it?
We ordered a box of fries and 2 cream cheese pies in addition to burgers and nuggets, they forgot to give us the fries and 1 apple pie and one cream cheese pie. The boxes are completely different how can they not see that.
Excellent service
Worst service, whoever the girl in the first window taking orders January 4, 2025 needs to be taught how to give good service. I ordered my food at 11:08 and we waited a whole hour before getting the food just so that the girl in the first window can be rude when she took us the food. Honestly she shouldn’t even work there I don’t go to McDonald’s and decided to go for what reason if they were the worst employees telling me “ yo no hablo inglés” that’s not my fault 5 vehicles returned in line because their orders where wrong!!! How is this tolerable whoever the girl was in the first window should be fired!!!
I ordered nuggets on my road trip and they gave me a nugget box full of pickles!!! Terrible terrible terrible
When someone orders food and expects it to be a certain way, do not be disrespectful to your customer when they have to come back and get the order fixed it is not our fault. You decided not to read the receipt before making the order so It is absolutely unacceptable for you to start talking crap in front of me or anyone when I have to complain about an order. I have gone on several occasions And have asked for sandwiches without mustard because I am highly allergic and on numerous occasions it has mustard and I have to go back over and over and over again on top of that there are times when I specifically asked for extra ketchup or extra pickles. I remind them and they always forget to do it just because it takes extra time out of your day to correct an order does not mean you have to be nasty to the customer! Not only do they mess up orders constantly I always go and have to ask for fresh bread and fresh fries because every time I get them and I don’t ask for that they are Cold and hard I have gone on two different occasions and ordered a big Mac and had to come back and have them replace it because the bread is so hard. I can’t physically eat it. I am so tired of having to get my orders fixed every single time I love McDonald’s and in the old town that I had been in before they always managed to get everything right But this McDonald’s in Roma, Texas has not only endangered me by putting mustard on sandwiches when I specifically tell them I am Highly allergic, but they have the audacity to be disrespectful when I ask for the order to be Fixed I am appalled by the amount of times I’ve had people rolled their eyes or speak in very sarcastic manners I am so tired of the constant bad service. Can someone with the higher-ups please fix the management or teach the employees to keep their thoughts to themselves and for God sake when someone says they have an allergy listen because honestly if I didn’t make the effort to check my sandwiches before I ate them. You would be having a serious lawsuit on your hand for causing me to go to the hospital because of you not listening to my allergies.
Atmosphere: 1
Food: 2
Service: 1
This restaurant actually surprised me, I had pretty much given up on McDonald's but my grandson wanted to eat there, so we did. The food was fresh, the server was very polite and helpful and for once my Big Mac didn't look or taste like it had been run over with a truck. I will definitely come back again
Atmosphere: 5
Food: 5
Service: 5
Clean place and friendly staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcgriddles
Service is a bit slow for a fast food restaurant
Atmosphere: 3
Food: 4
Service: 2
Restaurantji Recommends
I'm going to post a new 1 star review everytime they forget to add Ketchup to our order.
See you guys next time I pick up mcdonalds.
Atmosphere: 1
Food: 1
Service: 1
terrible customer service, most employees are rude as hell and NEED to fix their attitude... i don't understand why you judge people when you quite literally get paid minimum wage
you can say all you want about anyone but that really wont raise your 30.70$ a day salary in anyway possible
calling someone something behind their back because of what they ordered wont make you any less overweight than you actually are
not only are you working in a mcdonald's, youre as big as one!
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Happy Meal
terrible customer service, most employees are rude as hell and NEED to fix their attitude... i don't understand why you judge people when you quite literally get paid minimum wage
you can say all you want about anyone but that really wont raise your 30.70$ a day salary in anyway possible
calling someone something behind their back because of what they ordered wont make you any less overweight than you actually are
not only are you working in a mcdonald's, youre as big as one!
Waited over 30 minutes for a drink.
Not only did they screw up my order. They demanded I pay more to fix it...
Terrible management.
Atmosphere: 1
Food: 1
Service: 1
Drive thru girl kept repeating the order wrong. When I finally drove to pick up window. Guess what? ORDER was still wrong. The girl at window gave me attitude because they GOT ORDER
WRONG? DUH!
Atmosphere: 1
Food: 1
Service: 1
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