Tacos Alex
2271 E Grant St, Roma
(956) 208-9984
Recent Reviews
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Sadly, they would rather lose a customer than make things right. The cook messed up my order, and the “manager” in charge refused to change my order or refund me $20. When I placed my order over the phone, I warned the lady who took my order that they had messed up my order previously twice so for her to please double check it was correct. After I picked up my order, I went home to have dinner with my kids only to realize that it was all wrong once again. I called the restaurant to let them know; they admitted that the order had been placed correctly, but the cook messed up. I asked if they could do something about it, and they said they would speak to whoever was in charge and return my call. They never called. I called them back and they hung up on me 3 times. They answered the 4th time; however, they did not care about making a customer happy. They told me that nothing could be done about it.
Atmosphere: 1
Food: 1
Service: 1
Tacos Alex is definitely a solid spot for tacos! I ordered the traditional tacos mixtos, which had a great mix of bistec and tripas. Both the meat and tripe were packed with flavor and really hit the spot. The plate also comes with frijoles a la charra and cebolla asada, which was a nice touch. What stood out the most was the tortillas, super sturdy, so they held up perfectly without needing to be doubled up like at other places. These tortillas can stand on their own!
My friend got the tacos colorados, and they were just as tasty, with a nice crunchy tortilla. The salsa was flavorful, though I like mine a bit spicier. All in all, it's a great place to grab some tacos. Plus, they sell beer, so if you're in the mood for tacos with a cold one, this is definitely the place to be!
Atmosphere: 4
Food: 4
Service: 4
Sadly, they would rather lose a customer than make things right. The cook messed up my order, and the “manager” in charge refused to change my order or refund me $20. When I placed my order over the phone, I warned the lady who took my order that they had messed up my order previously twice so for her to please double check it was correct. After I picked up my order, I went home to have dinner with my kids only to realize that it was all wrong once again. I called the restaurant to let them know; they admitted that the order had been placed correctly, but the cook messed up. I asked if they could do something about it, and they said they would speak to whoever was in charge and return my call. They never called. I called them back and they hung up on me 3 times. They answered the 4th time; however, they did not care about making a customer happy. They told me that nothing could be done about it.
My husband and I are so happy to stop there☺️ We loved the food and customer Service was wonderful… We really recommend that place. ??
Perfect!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Sampler Platter Aka La Bomba
Good place, delicious food and good service
Atmosphere: 5
Food: 5
Service: 5
Great tacos!!!!
Atmosphere: 5
Food: 5
Service: 5
Food is ok but overly priced $22 for an order of tacos Rojos and a pirata!!!
Atmosphere: 4
Food: 5
Service: 4
Good food and friendly staff good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tacos De Viria mmm, Appetizer Chips and Bean's Ala Charra
The Bomba was the BOMB! My favorite was the Campechana tostada. Lemonade was freshly made and VERY good.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Excellent wait staff. She was very cheerful and helpful. The bowl of beans were perfectly seasoned. The chips were fresh and the salad was unique. Tripa tacos OMG. I'm so happy to find this jewel of a restaurant.
Atmosphere: 5
Food: 5
Service: 5
Really good food! We ordered the bomba! Waitress are fast and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sampler Platter Aka La Bomba, Appetizer Chips and Bean
Birria tacos are delicious.
Atmosphere: 4
Food: 5
Service: 4
Best tacos in town!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Papa Con Todo, Sampler Platter Aka La Bomba, Carne Guisada, Mini Tacos Al Carbon
Best tacos!!!
Food: 5
Service: 2
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