I ordered a couple of milkshakes. They forgot to put the whip cream and cherry.
Food: 3
Service: 3
miranda verrett
I do not typically leave reviews, but I feel compelled to document this experience. I visited this location during a non-peak hour and was the only customer present. Despite this, I was treated in an unprofessional and disrespectful manner by multiple staff members.
I am a 71-year-old woman and found the lack of courtesy and professionalism concerning. The cashier appeared unable to remain attentive, and the manager struggled to communicate clearly or appropriately address the situation. This created an uncomfortable and concerning environment for a customer.
This location appears to have significant issues with staff training, professionalism, and management oversight. I hope ownership or corporate management addresses these concerns promptly.
Emma Coronado
Editing my review as this escalated: as we left, this manager, Chris, hugged one of the children and then obligated my sister into hugging him as well by putting his arm around her shoulders before she had a chance to decline. This is bizarre, unwanted physical contact.
I came here with my sister and her three young children. She’s been avoiding this location due to one of the manager’s continuously flirting with her and making extensive, unwelcome conversation with her under the guise of “good service”. It was incredibly uncomfortable to try and eat with someone watching and smiling all the time. He will approach more frequently than other guests to check on her. We only came back because she said he supposedly was moving a while ago. But alas, he is still here and it is still uncomfortable. While his advances aren’t overt and gross, they are very obvious. Being forced to be polite in the face of too many compliments about her physical appearance and too much personal attention when there are plenty of other customers that are not receiving the same level of attention does not make the meal enjoyable or increase our willingness to come back. It feels very purposeful and made worse by having three children under nine around.
Atmosphere: 5
Food: 5
Service: 1
Tanya Peters
They were fast and food was fresh!
Atmosphere: 5
Food: 5
Service: 5
Joe Jasso
Great food and service
Atmosphere: 5
Food: 5
Service: 5
Mara jade N
Not impressed. I bought a combo ( I was going to buy the wrap and fries by itself, the guy convinced me to just get the combo even though I don’t drink soda) so I said sure I guess, I’ll take a bottle of water instead of the soda. I get to the front, they’re trying to give me tap water in a paper cup, I said hey I was told I could get a bottle of water. The manager told me “it’s gonna cost you extra”. I’m obviously confused because I’m paying extra already for the combo and I don’t even want a soft drink. I told him I don’t have cup holders and I don’t want tap water but he insisted I pay the extra for the bottled water. I said nvm and just took my food and left, still paying for the whole combo. That’s messed up and not good customer service. Won’t be back to this location
Service: 1
fishing z71
Good food
Atmosphere: 5
Food: 5
Service: 5
MFTisaST1
There are ok with serving semi spoiled chicken nuggets and sandwiches. Pretty gross. It does no good to complain to management they just offer you more food and keep serving spoiled children.
Food: 2
Service: 4
JJ Wiechman
Came through the drive thru, the traffic was a little confusing, and definitely frustrating at first, but the line moved quickly enough that it didn’t seem to matter. I feel like there has to be a better layout, but they do good with what they have.
10/10 do not recommend dining in when placing a mobile order. • 12:01- received my order, minus condiments for the sandwich and a drink. Was told my drink would be out shortly, so I figured I’d wait until then to ask for condiments. Also didn’t want to leave my table since I was dining solo on a quick break from work.
12:14- finally got up to get missing items. Went back to the table with napkins and condiments, drink would be coming out shortly.
12:26- received my drink, only after getting in line and requesting it at the register. Left the restaurant. • At least the food was good. It’s just rare that service is better in a drive thru line as opposed to dining in.
Atmosphere: 2
Food: 4
Service: 1
Kee Burns
They are not fast at all.
Atmosphere: 3
Food: 4
Service: 3
Luis Pirela
Good (fast) food, excellent lemonade, the friendliest staff! One warning: the light lemonade, just has a little less sugar, but it does have a lot of it. I don't think it's good for diabetics or low carb diet, but it does have less carbs 🤷🏻
Atmosphere: 5
Food: 5
Service: 5
Irving Flores
Came in during the dinner rush. To my surprise dining in wasn’t horrible. Annaliyah took our order and was knowledgeable on the menu. She even came to our table and refilled our drink after we sat down. Dinner itself was warm and to our satisfaction and came out quickly. Definitely recommend for anyone to come.
Atmosphere: 5
Food: 5
Service: 5
A. Figueroa
Food was fresh , order was quick and Staff was helpful . My grandson enjoyed his meal . Workers did come and greet us in addition to checking to see if we needed anything else . We always appreciate the help when infants are involved.
Excellent!
Atmosphere: 5
Food: 5
Service: 5
I ordered a couple of milkshakes. They forgot to put the whip cream and cherry.
Food: 3
Service: 3
I do not typically leave reviews, but I feel compelled to document this experience. I visited this location during a non-peak hour and was the only customer present. Despite this, I was treated in an unprofessional and disrespectful manner by multiple staff members.
I am a 71-year-old woman and found the lack of courtesy and professionalism concerning. The cashier appeared unable to remain attentive, and the manager struggled to communicate clearly or appropriately address the situation. This created an uncomfortable and concerning environment for a customer.
This location appears to have significant issues with staff training, professionalism, and management oversight. I hope ownership or corporate management addresses these concerns promptly.
Editing my review as this escalated: as we left, this manager, Chris, hugged one of the children and then obligated my sister into hugging him as well by putting his arm around her shoulders before she had a chance to decline. This is bizarre, unwanted physical contact.
I came here with my sister and her three young children. She’s been avoiding this location due to one of the manager’s continuously flirting with her and making extensive, unwelcome conversation with her under the guise of “good service”. It was incredibly uncomfortable to try and eat with someone watching and smiling all the time. He will approach more frequently than other guests to check on her. We only came back because she said he supposedly was moving a while ago. But alas, he is still here and it is still uncomfortable. While his advances aren’t overt and gross, they are very obvious. Being forced to be polite in the face of too many compliments about her physical appearance and too much personal attention when there are plenty of other customers that are not receiving the same level of attention does not make the meal enjoyable or increase our willingness to come back. It feels very purposeful and made worse by having three children under nine around.
Atmosphere: 5
Food: 5
Service: 1
They were fast and food was fresh!
Atmosphere: 5
Food: 5
Service: 5
Great food and service
Atmosphere: 5
Food: 5
Service: 5
Not impressed. I bought a combo ( I was going to buy the wrap and fries by itself, the guy convinced me to just get the combo even though I don’t drink soda) so I said sure I guess, I’ll take a bottle of water instead of the soda. I get to the front, they’re trying to give me tap water in a paper cup, I said hey I was told I could get a bottle of water. The manager told me “it’s gonna cost you extra”. I’m obviously confused because I’m paying extra already for the combo and I don’t even want a soft drink. I told him I don’t have cup holders and I don’t want tap water but he insisted I pay the extra for the bottled water. I said nvm and just took my food and left, still paying for the whole combo. That’s messed up and not good customer service. Won’t be back to this location
Service: 1
Good food
Atmosphere: 5
Food: 5
Service: 5
There are ok with serving semi spoiled chicken nuggets and sandwiches. Pretty gross. It does no good to complain to management they just offer you more food and keep serving spoiled children.
Food: 2
Service: 4
Came through the drive thru, the traffic was a little confusing, and definitely frustrating at first, but the line moved quickly enough that it didn’t seem to matter. I feel like there has to be a better layout, but they do good with what they have.
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
10/10 do not recommend dining in when placing a mobile order.
•
12:01- received my order, minus condiments for the sandwich and a drink. Was told my drink would be out shortly, so I figured I’d wait until then to ask for condiments. Also didn’t want to leave my table since I was dining solo on a quick break from work.
12:14- finally got up to get missing items. Went back to the table with napkins and condiments, drink would be coming out shortly.
12:26- received my drink, only after getting in line and requesting it at the register. Left the restaurant.
•
At least the food was good. It’s just rare that service is better in a drive thru line as opposed to dining in.
Atmosphere: 2
Food: 4
Service: 1
They are not fast at all.
Atmosphere: 3
Food: 4
Service: 3
Good (fast) food, excellent lemonade, the friendliest staff! One warning: the light lemonade, just has a little less sugar, but it does have a lot of it. I don't think it's good for diabetics or low carb diet, but it does have less carbs 🤷🏻
Atmosphere: 5
Food: 5
Service: 5
Came in during the dinner rush. To my surprise dining in wasn’t horrible. Annaliyah took our order and was knowledgeable on the menu. She even came to our table and refilled our drink after we sat down. Dinner itself was warm and to our satisfaction and came out quickly. Definitely recommend for anyone to come.
Atmosphere: 5
Food: 5
Service: 5
Food was fresh , order was quick and Staff was helpful . My grandson enjoyed his meal . Workers did come and greet us in addition to checking to see if we needed anything else . We always appreciate the help when infants are involved.
Atmosphere: 5
Food: 5
Service: 5
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