Food is prepared well as usual. But the atmosphere and attitude of the staff is so depressing. Absolutely no welcome to Firehouse anymore. No smiling staff at all.
Melanie Garner
This was my first time ordering from Firehouse Subs for a work luncheon. Aure and his team did an AMAZING job catering for us. The sandwich trays offered lots of fresh sandwich options and at very responsible prices. Delivery was on time and without ANY problems. Thanks again for going above and beyond for us and making our lunch perfect!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Standard Platter
Ruben Mendoza
Good sandwiches, super busy atmosphere. Service was meh .
I like this location too, Firehouse Subs never dissapoints me.
Atmosphere: 5
Food: 5
Service: 5
synthia brown
I just love this sandwich shop. The managers work as though they're regular employees. Everyone is courteous and kind. The restaurant is very clean and organized. I just love the way they prepare the sandwiches. Hot and full of flavor. So delicious! I found heaven when I first tried Firehouse. In my opinion, no other shop can compete with their flavor or excellence! Everyone should thy them at least once! ????Kid-friendliness: They don't have kid zones for playtime, but kids enjoy eating there with their parents.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian
Douglas
It took way too long to make one sub, and the staff was rude.
Atmosphere: 1
Food: 1
Service: 1
David Jones
Stopped in and ordered sandwiches to be ready in half an hour while I shopped at a nearby store. They said "okay." Came back an hour later, and the sandwiches still weren't ready. Had to wait another fifteen minutes, completely defeating the purpose of pre-ordering the sandwiches. Not only were they unapologetic, but I got the ole' blank "oh well" look. If you're looking for friendly and fast service, this isn't the place. I'll be going back to and now sticking with the location near First Colony Mall.
Atmosphere: 2
Food: 4
Service: 1
Shabana C.
I went there once because I had a coupon but was not impressed.the place was stinking of cleaning solution that was way too strong. It smelled like pine sol and infiltrated my lungs and made my stomach turn. I lost my appetite but ended up getting the food to go. It was not that good. It was bland and a normal portion of meat cost extra. It was expensive and I felt like this is very similar to Quiznos, like the meat is steamed or boiled. I prefer Jersey Mikes cheesesteak.There was no one there and they took so long to make a couple of sandwiches.
Aaron G.
Poor service, ASM doesn't understand how to treat people, their food barely passes as edible at this location. SAVE YOUR MONEY AND YOUR TIME.--The Firehouse in Sugarland has better quality product and service--
Not bad, 5 starts because I never have issues here
Atmosphere: 5
Food: 5
Service: 5
Wayne Vearil
Is very good food and very friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook
Milimo S Reed
The manager and his team are simply amazing.Food is always fresh and delicious!Great customer service. They also support our community by generously donating to our local schools here Rosenberg. They donate free meals for students,teachers/staff .We are grateful to have them in our community. Thank you Firehouse Subs Rosenberg.
Scent A.
If you're looking for delicious, hearty sandwiches that will satisfy your cravings you're at the right place! I am definitely hooked on their hook and ladder - Every bite is a flavor explosion that will leave you wanting more. I found the ingredients to be high quality - from the meats to the cheeses to the bread, everything is made with care and attention to detail and I could certainly taste the difference. The location is clean, the staff is friendly and my kids are always ready for their photo op in front of the firefighter suits so it's a win win all around! So glad I stopped in - pleasantly surprised and will definitely be back!!
Food is prepared well as usual. But the atmosphere and attitude of the staff is so depressing. Absolutely no welcome to Firehouse anymore. No smiling staff at all.
This was my first time ordering from Firehouse Subs for a work luncheon. Aure and his team did an AMAZING job catering for us. The sandwich trays offered lots of fresh sandwich options and at very responsible prices. Delivery was on time and without ANY problems. Thanks again for going above and beyond for us and making our lunch perfect!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Standard Platter
Good sandwiches, super busy atmosphere. Service was meh .
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Smokehouse Beef & Cheddar Brisket, Hook & Ladder
I like this location too, Firehouse Subs never dissapoints me.
Atmosphere: 5
Food: 5
Service: 5
I just love this sandwich shop. The managers work as though they're regular employees. Everyone is courteous and kind. The restaurant is very clean and organized. I just love the way they prepare the sandwiches. Hot and full of flavor. So delicious! I found heaven when I first tried Firehouse. In my opinion, no other shop can compete with their flavor or excellence! Everyone should thy them at least once! ????Kid-friendliness: They don't have kid zones for playtime, but kids enjoy eating there with their parents.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian
It took way too long to make one sub, and the staff was rude.
Atmosphere: 1
Food: 1
Service: 1
Stopped in and ordered sandwiches to be ready in half an hour while I shopped at a nearby store. They said "okay." Came back an hour later, and the sandwiches still weren't ready. Had to wait another fifteen minutes, completely defeating the purpose of pre-ordering the sandwiches. Not only were they unapologetic, but I got the ole' blank "oh well" look. If you're looking for friendly and fast service, this isn't the place. I'll be going back to and now sticking with the location near First Colony Mall.
Atmosphere: 2
Food: 4
Service: 1
I went there once because I had a coupon but was not impressed.the place was stinking of cleaning solution that was way too strong. It smelled like pine sol and infiltrated my lungs and made my stomach turn. I lost my appetite but ended up getting the food to go. It was not that good. It was bland and a normal portion of meat cost extra. It was expensive and I felt like this is very similar to Quiznos, like the meat is steamed or boiled. I prefer Jersey Mikes cheesesteak.There was no one there and they took so long to make a couple of sandwiches.
Poor service, ASM doesn't understand how to treat people, their food barely passes as edible at this location. SAVE YOUR MONEY AND YOUR TIME.--The Firehouse in Sugarland has better quality product and service--
Great place for lunch!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
It hit the spot for be again...full as a tick.
Atmosphere: 5
Food: 5
Service: 5
Not bad, 5 starts because I never have issues here
Atmosphere: 5
Food: 5
Service: 5
Is very good food and very friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook
The manager and his team are simply amazing.Food is always fresh and delicious!Great customer service. They also support our community by generously donating to our local schools here Rosenberg. They donate free meals for students,teachers/staff .We are grateful to have them in our community. Thank you Firehouse Subs Rosenberg.
If you're looking for delicious, hearty sandwiches that will satisfy your cravings you're at the right place! I am definitely hooked on their hook and ladder - Every bite is a flavor explosion that will leave you wanting more. I found the ingredients to be high quality - from the meats to the cheeses to the bread, everything is made with care and attention to detail and I could certainly taste the difference. The location is clean, the staff is friendly and my kids are always ready for their photo op in front of the firefighter suits so it's a win win all around! So glad I stopped in - pleasantly surprised and will definitely be back!!