The restaurant says it's open till 10:30. I called at 10:04 to see if they had pot pies and the girl that answered said hello so immediately I thought I had the wrong number because that's not the way you answer a business. Then she told me that they would not take my order unless it was was online? My only option was door dash when I live 4 minutes away. My husband was en route and had to turn back. Good thing there are other options in this town.
Atmosphere: 4
Food: 4
Service: 1
Jaqueline Arias
Bad experience The person I was attending is not kind enough to attend. We waited almost 10 minutes to be treated, asked the girl if we could order and she told us she was busy. And there were only 3 people in restaurant 2 who were waiting for their order and I was about to order. The treatment of the staff is bad or at least the one that attended my order I hope they can talk to their staff because if they are working on that they have to have a little tact with the customers that makes them come back or leave and in my case I will not return. The employee is in the picture.
Atmosphere: 1
Food: 1
Service: 1
Kristi Hoang
I placed an order through the drive-thru, and the manager instructed me to pull up to the order window. I complied and ordered two of the 7-piece crispy chicken meals, which include two large sides each. The store manager seemed impatient, repeatedly asking for my credit card and rushing the process. I handed it over, she charged the order, and then asked me to pull forward and park—even though there were no cars behind me and no customers inside. It wasn’t busy at all, so I couldn’t understand the urgency.
After waiting about five minutes, an employee brought my food out. Upon checking, I realized they had given me original chicken, despite my repeated request for crispy. The manager never asked which sides I wanted and instead gave me four large mashed potatoes, which I didn’t order. It felt like she was trying to offload leftover items.
I chose not to make a fuss, given the unsettling stories you hear online about what can happen when customers complain. I accepted the incorrect order and left. I won’t be returning to this location.
Food: 1
Service: 1
Ijeoma O.
They did not give me the 4 biscuits I paid for.
larry bolton
Front doors are neither or both not unlocked during business hours.. also usually not easy to get someone to stop playing on their phone or and help also waited in line and got skipped by a dude bc he spoke Spanish and I didn't this place needs new leadership the company would be unhappy with this place smh...
Atmosphere: 3
Food: 4
Service: 3
Ki Vo
KFC on Ave H in Rosenberg, TX, each time I have visited 'em so far have churned out fresh , piping hot delicious fried chicken!
Atmosphere: 4
Food: 4
Service: 4
Dustin Stotler
KFC lost my business every time I go in there but out of chicken breast and we spend about $60
Atmosphere: 3
Food: 1
Service: 1
carlos chris
I tried to do an official survey on from the receipt but it gave me trouble, but the customer service from the employees was beyond what anyone on this earth deserves. They were sweet from the moment that I entered the building and it was warm because of their spirits. It was not just a fast food place because of the true hearts that worked there! Another thing, I walked in and I was taken care of the speed of drive through so they are truly on another level with their care. Nothing but blessings to them!
Atmosphere: 5
Food: 5
Service: 5
Andrew Barnett
This places deserves bonus points!! cleanest KFC I've been too and the food was the freshest!! Greated by Mercedes who was extremely helpful and polite threw me deciding which deal to get. Will be going back !
Atmosphere: 5
Food: 5
Service: 5
Joseph Barber
I love this KFC! I've been coming for about a year, and the staff is amazing, the food is always delicious, my order is always correct.
At this location they always screw up my order. One time I ordered original bucket and when I got home there were a few original pieces on top and everything underneath was extra crispy. Had to drive 15 mins back, 30 mins round trip to get the correct order and all the manager did was offer me a soda while I waited. I don’t even drink soda. Then 2nd time( last week) my food was thrown together and order was wrong. Asked for the legs to be substituted for wings. Got home and had legs in my bucket. I even confirmed with the person at the window to give me wings instead of legs. Also, I ordered honey bbq wings and they gave me Nashville hot. The female manager is the one that has made these errors each time. Plus inside is filthy, floors are horrible. I won’t be returning to this location anymore.
Atmosphere: 1
Food: 2
Service: 1
Ms. Lisa Bailey (Ms. Lisa)
Good customer service
Atmosphere: 4
Food: 4
Service: 5
Steve Matlock
The chicken here today was much better than we had from a combo KFC/Taco Bell last time. The extra crispy was exceptionally good.
The restaurant says it's open till 10:30. I called at 10:04 to see if they had pot pies and the girl that answered said hello so immediately I thought I had the wrong number because that's not the way you answer a business. Then she told me that they would not take my order unless it was was online? My only option was door dash when I live 4 minutes away. My husband was en route and had to turn back. Good thing there are other options in this town.
Atmosphere: 4
Food: 4
Service: 1
Bad experience The person I was attending is not kind enough to attend. We waited almost 10 minutes to be treated, asked the girl if we could order and she told us she was busy. And there were only 3 people in restaurant 2 who were waiting for their order and I was about to order. The treatment of the staff is bad or at least the one that attended my order I hope they can talk to their staff because if they are working on that they have to have a little tact with the customers that makes them come back or leave and in my case I will not return. The employee is in the picture.
Atmosphere: 1
Food: 1
Service: 1
I placed an order through the drive-thru, and the manager instructed me to pull up to the order window. I complied and ordered two of the 7-piece crispy chicken meals, which include two large sides each. The store manager seemed impatient, repeatedly asking for my credit card and rushing the process. I handed it over, she charged the order, and then asked me to pull forward and park—even though there were no cars behind me and no customers inside. It wasn’t busy at all, so I couldn’t understand the urgency.
After waiting about five minutes, an employee brought my food out. Upon checking, I realized they had given me original chicken, despite my repeated request for crispy. The manager never asked which sides I wanted and instead gave me four large mashed potatoes, which I didn’t order. It felt like she was trying to offload leftover items.
I chose not to make a fuss, given the unsettling stories you hear online about what can happen when customers complain. I accepted the incorrect order and left. I won’t be returning to this location.
Food: 1
Service: 1
They did not give me the 4 biscuits I paid for.
Front doors are neither or both not unlocked during business hours.. also usually not easy to get someone to stop playing on their phone or and help also waited in line and got skipped by a dude bc he spoke Spanish and I didn't this place needs new leadership the company would be unhappy with this place smh...
Atmosphere: 3
Food: 4
Service: 3
KFC on Ave H in Rosenberg, TX, each time I have visited 'em so far have churned out fresh , piping hot delicious fried chicken!
Atmosphere: 4
Food: 4
Service: 4
KFC lost my business every time I go in there but out of chicken breast and we spend about $60
Atmosphere: 3
Food: 1
Service: 1
I tried to do an official survey on from the receipt but it gave me trouble, but the customer service from the employees was beyond what anyone on this earth deserves. They were sweet from the moment that I entered the building and it was warm because of their spirits. It was not just a fast food place because of the true hearts that worked there! Another thing, I walked in and I was taken care of the speed of drive through so they are truly on another level with their care. Nothing but blessings to them!
Atmosphere: 5
Food: 5
Service: 5
This places deserves bonus points!! cleanest KFC I've been too and the food was the freshest!! Greated by Mercedes who was extremely helpful and polite threw me deciding which deal to get. Will be going back !
Atmosphere: 5
Food: 5
Service: 5
I love this KFC! I've been coming for about a year, and the staff is amazing, the food is always delicious, my order is always correct.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
At this location they always screw up my order. One time I ordered original bucket and when I got home there were a few original pieces on top and everything underneath was extra crispy. Had to drive 15 mins back, 30 mins round trip to get the correct order and all the manager did was offer me a soda while I waited. I don’t even drink soda. Then 2nd time( last week) my food was thrown together and order was wrong. Asked for the legs to be substituted for wings. Got home and had legs in my bucket. I even confirmed with the person at the window to give me wings instead of legs. Also, I ordered honey bbq wings and they gave me Nashville hot. The female manager is the one that has made these errors each time. Plus inside is filthy, floors are horrible. I won’t be returning to this location anymore.
Atmosphere: 1
Food: 2
Service: 1
Good customer service
Atmosphere: 4
Food: 4
Service: 5
The chicken here today was much better than we had from a combo KFC/Taco Bell last time. The extra crispy was exceptionally good.
Atmosphere: 5
Food: 5
Service: 5
No good customer service
Atmosphere: 2
Food: 4
Service: 1
Super rude I wish I saw her name !!!
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