Came to this location this morning. Besides waiting 10 minutes for someone to wait on me, I was skipped in line. It took 10 minutes for one lady to help with a customer and not once did she say “I’ll be right with you” or anything along those lines. The girls came in and stepped over to the side. I walked in line and proceeded to wait. When it was my time, the second lady came from the back and told the 2 customers BEHIND me to come to the counter. I said I was next in line. The lady said “they were here first” I explained that we walked in at the same time, but they stood to the side of the front door talking and I got in line. They argued with me saying they weren’t going to take my order and I was skipping the line. The 2 ladies told the worker that they could take my order but the worker STILL refused to wait on me. I ended up walking out and they lost business for a company. The level of unprofessionalism is insane. Corporate should really know how this location treats their customers. I will not be going back to tho location.
Atmosphere: 1
Food: 1
Service: 1
A. Figueroa
Always friendly Service ! Fresh Hot Donuts and Coffee
Horrible experience , got more bread then anything. Employer was rude when trying to order , seemed like she didn’t want to work.
Food: 1
josh
Donuts are decent. Service is horrible! I Walked up to the register, and the lady working wouldn’t even say a word to me. Incredibly awkward experience.
I purchased 2 dozen yays among other items. Out of the 2 dozen I only received 4 and still charged me for the entire amount. Ridiculous
Maxi Argos
I come here when I can. I try to not come when it's before school hours or early, cause I know I will have to wait in long line. They also have so many options, that are so hard to pick form. Really, there kolaches and doughnuts never fell to be soft bites of heaven.
Recommended dishes: Cherry Filled, Glazed Donuts, Apple Fritter
Mary Gomez
Very busy on parade day. But they moved the large crowd fast and efficiently with the same great service they usually provide.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bavarian Filled, Glazed Donuts, Apple Fritter, Raspberry Filled, Sausage Egg & Cheese Kolache, Sugar White
Angela Wheeler
Waited on immediately however, employee didn't speak to us except when she had to.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Bavarian Filled
Taylor
I'm sorry no. You're a donut shop. It should not take me 10 mins to walk in and ask for 2 pre bagged bags of donut holes and 2 glazed donuts.
It's 10am on a Saturday and this place is not just dropping the ball. They are throwing it in the trash.
I could have bought tacos across the street for the same price of this deep fried bread. This place is over 20 years old and the only reason they are still here is because of the 2 apartments down the street and the high school within walking distance
Don't come here. You're worth more.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Glazed Donuts
Iraheta Iraheta
Terrible service, according to the manager, she treats customers badly and treats employees the same way. It is not right that she treats staff badly.
Came to this location this morning. Besides waiting 10 minutes for someone to wait on me, I was skipped in line. It took 10 minutes for one lady to help with a customer and not once did she say “I’ll be right with you” or anything along those lines. The girls came in and stepped over to the side. I walked in line and proceeded to wait. When it was my time, the second lady came from the back and told the 2 customers BEHIND me to come to the counter. I said I was next in line. The lady said “they were here first” I explained that we walked in at the same time, but they stood to the side of the front door talking and I got in line. They argued with me saying they weren’t going to take my order and I was skipping the line. The 2 ladies told the worker that they could take my order but the worker STILL refused to wait on me. I ended up walking out and they lost business for a company. The level of unprofessionalism is insane. Corporate should really know how this location treats their customers. I will not be going back to tho location.
Atmosphere: 1
Food: 1
Service: 1
Always friendly Service ! Fresh Hot Donuts and Coffee
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Glazed Donuts, Doughnut and Coffee, Cinnamon Twist, Classic Glazed Donut Holes
Horrible experience , got more bread then anything. Employer was rude when trying to order , seemed like she didn’t want to work.
Food: 1
Donuts are decent. Service is horrible! I Walked up to the register, and the lady working wouldn’t even say a word to me. Incredibly awkward experience.
Atmosphere: 3
Food: 4
Service: 2
Texas staple
Not a good area.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Bavarian Filled, Glazed Donuts, Sausage Egg & Cheese Kolache, Doughnut
Good service!! Fast..
Atmosphere: 4
Food: 4
Service: 4
I purchased 2 dozen yays among other items. Out of the 2 dozen I only received 4 and still charged me for the entire amount. Ridiculous
I come here when I can. I try to not come when it's before school hours or early, cause I know I will have to wait in long line. They also have so many options, that are so hard to pick form. Really, there kolaches and doughnuts never fell to be soft bites of heaven.
Atmosphere: 5
Food: 5
Service: 5
Very poor customer service?
Restaurantji Recommends
Great customer service and delicious doughnuts.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cherry Filled, Glazed Donuts, Apple Fritter
Very busy on parade day. But they moved the large crowd fast and efficiently with the same great service they usually provide.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bavarian Filled, Glazed Donuts, Apple Fritter, Raspberry Filled, Sausage Egg & Cheese Kolache, Sugar White
Waited on immediately however, employee didn't speak to us except when she had to.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Bavarian Filled
I'm sorry no. You're a donut shop. It should not take me 10 mins to walk in and ask for 2 pre bagged bags of donut holes and 2 glazed donuts.
It's 10am on a Saturday and this place is not just dropping the ball. They are throwing it in the trash.
I could have bought tacos across the street for the same price of this deep fried bread. This place is over 20 years old and the only reason they are still here is because of the 2 apartments down the street and the high school within walking distance
Don't come here. You're worth more.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Glazed Donuts
Terrible service, according to the manager, she treats customers badly and treats employees the same way. It is not right that she treats staff badly.
Service: 1
Loading...