I had a very disappointing experience at this Wingstop location. I called to place an order and was immediately put on hold, with laughter in the background. I stayed on hold for 15 minutes before giving up and placing my order online instead. By the time I drove to the restaurant—while still technically on hold—I found the staff sitting on the counter, on their cell phones, laughing. It was frustrating to see such a lack of professionalism and customer service. Definitely not the experience I expect when choosing to eat here.
Atmosphere: 1
Food: 2
Service: 1
Jeff Gubbels
Great Wings, cooked right and served HOT AND FRESH
Atmosphere: 4
Food: 5
Service: 4
Brittany Krenek
Went and ate there today. As we were in the middle of eating A FREAKING ROACH (🪳 the medium brown baby one) crawled from under the table and was scurrying all over the table as if we invited him to eat with us!!! We immediately lost our appetite. I went and told the guy behind the counter and he didn’t say a word just handed me a to go box!! I asked for the manager and the lady said she would refund my money. I will not be doing business here again
Richard Nanez
Manager Martin very rude after we complained about incorrect order. Had a serious attitude and stated it was our fault that we had to drive 10 miles back to the store to vorrdct the order because we didn't check it before we left. I accept partial fault but they are the ones that should pay closer attention to the orders. They spread get the orders wrong. Manager has no customer service skills.
Atmosphere: 2
Food: 5
Service: 1
Megan Martin
I have seen people complaining about the fries, however, they are SO MUCH BETTER!!! They are still soft but I feel like they taste way better!! Just ordered tonight 8/10 and super impressed!
Atmosphere: 5
Food: 5
Service: 5
Jacqueline Marling
I placed a to go order and showed up later than my time given to be ready. Waited another 10 minutes and then get told give them another 8 minutes. 30 + minutes later still waiting. Ridiculous!!!!!!!!!!!
Atmosphere: 3
Food: 3
Service: 1
Martin Iorio
Dirty as it could be. Fountain drinks tasted off, took over 30 minutes for the order.
Atmosphere: 1
Food: 3
Service: 1
T Adams
I door dashed so to whoever made my order last night… May your pockets get fatter cuz my stomach sholl did🤣 I ordered a 8 piece and they gave me 13! Thank uuuu
Atmosphere: 4
Food: 5
Service: 4
Sabgar
The wings were good, but the store was nasty. Please have someone straightened the dining area.
I placed my order through the app, by the time I got there it had already been around 35 minutes since I placed my order. When I went inside they told me they were going to start working on it. I waited a total of 1 hour and 35 minutes to receive my food, and on top of that, the girl that wears a lot of make up that was working at the front was really rude and had an ugly attitude with everyone.
Atmosphere: 1
Food: 4
Service: 1
LauraFelicia (Classy Based)
This wingstop is okay. It’s a lot going on in the kitchen and my adult ADHD couldn’t process that. Just a suggestion: change the grease! Everytime I eat there I get sick from the old grease. Like.. how can I partake in my fav wings and I can’t even stomach them.
Atmosphere: 3
Food: 3
Service: 3
ROBERT KIPKEMBOI
The app mentioned 25 min wait time, I took them an hour to deliver, atleast be honest instead of coming to baby sit your waiters
Maziyar rash
Evening servers are terrible,they are young and 100% unprofessional
Atmosphere: 1
Food: 4
Service: 1
Rifa Marediya
Bunch of kids that don’t know what they’re doing who like to blame the customers for their mistakes. Very unorganized and very unprofessional. If you want good Wingstop, then you’re better off going to the crabb river location.
I had a very disappointing experience at this Wingstop location. I called to place an order and was immediately put on hold, with laughter in the background. I stayed on hold for 15 minutes before giving up and placing my order online instead. By the time I drove to the restaurant—while still technically on hold—I found the staff sitting on the counter, on their cell phones, laughing. It was frustrating to see such a lack of professionalism and customer service. Definitely not the experience I expect when choosing to eat here.
Atmosphere: 1
Food: 2
Service: 1
Great Wings, cooked right and served HOT AND FRESH
Atmosphere: 4
Food: 5
Service: 4
Went and ate there today. As we were in the middle of eating A FREAKING ROACH (🪳 the medium brown baby one) crawled from under the table and was scurrying all over the table as if we invited him to eat with us!!! We immediately lost our appetite. I went and told the guy behind the counter and he didn’t say a word just handed me a to go box!! I asked for the manager and the lady said she would refund my money. I will not be doing business here again
Manager Martin very rude after we complained about incorrect order. Had a serious attitude and stated it was our fault that we had to drive 10 miles back to the store to vorrdct the order because we didn't check it before we left. I accept partial fault but they are the ones that should pay closer attention to the orders. They spread get the orders wrong. Manager has no customer service skills.
Atmosphere: 2
Food: 5
Service: 1
I have seen people complaining about the fries, however, they are SO MUCH BETTER!!! They are still soft but I feel like they taste way better!! Just ordered tonight 8/10 and super impressed!
Atmosphere: 5
Food: 5
Service: 5
I placed a to go order and showed up later than my time given to be ready. Waited another 10 minutes and then get told give them another 8 minutes. 30 + minutes later still waiting. Ridiculous!!!!!!!!!!!
Atmosphere: 3
Food: 3
Service: 1
Dirty as it could be. Fountain drinks tasted off, took over 30 minutes for the order.
Atmosphere: 1
Food: 3
Service: 1
I door dashed so to whoever made my order last night… May your pockets get fatter cuz my stomach sholl did🤣 I ordered a 8 piece and they gave me 13! Thank uuuu
Atmosphere: 4
Food: 5
Service: 4
The wings were good, but the store was nasty. Please have someone straightened the dining area.
Atmosphere: 3
Food: 5
Service: 3
whoever changed the fries change them back asap
Restaurantji Recommends
I placed my order through the app, by the time I got there it had already been around 35 minutes since I placed my order. When I went inside they told me they were going to start working on it. I waited a total of 1 hour and 35 minutes to receive my food, and on top of that, the girl that wears a lot of make up that was working at the front was really rude and had an ugly attitude with everyone.
Atmosphere: 1
Food: 4
Service: 1
This wingstop is okay. It’s a lot going on in the kitchen and my adult ADHD couldn’t process that. Just a suggestion: change the grease! Everytime I eat there I get sick from the old grease. Like.. how can I partake in my fav wings and I can’t even stomach them.
Atmosphere: 3
Food: 3
Service: 3
The app mentioned 25 min wait time, I took them an hour to deliver, atleast be honest instead of coming to baby sit your waiters
Evening servers are terrible,they are young and 100% unprofessional
Atmosphere: 1
Food: 4
Service: 1
Bunch of kids that don’t know what they’re doing who like to blame the customers for their mistakes. Very unorganized and very unprofessional. If you want good Wingstop, then you’re better off going to the crabb river location.
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