Every other time I place an order here, I have an issue. I have had to get into the habit of checking my order before I leave from the drive through due to this trend.
The order issues I have had included: missing items, providing the *wrong item*, including an ingredient I asked to be excluded in my entree, and irregularly small portion sizes.
Today when I went, I reported an issue with my order before I left, and the managers decided to do nothing about it, which means that employees are being taught the wrong message that customer satisfaction and doing the right thing aren’t the expectation anymore.
The taste of the food is good and the ingredients are of a good quality so I continue to be a customer (for now).
I know this location is newer, but management should train the employees to pay attention to detail and set a better example.
Atmosphere: 3
Food: 4
Service: 1
Diana Castro
Everything is good at chick Fila. Super friendly people and good food.
Atmosphere: 5
Food: 5
Service: 5
Gilly Bibbons
The worst chick fil a in all the land!!!! Pathetic customer service and this is an issue that has been ongoing since this place opened !! Slowest - most lazy chick fil an ever .. management should be embarrassed
Atmosphere: 2
Food: 1
Service: 1
Joshua Castillo
I ordered 2 kids meals and waited 25 mins after paying in the drive thru. Another time I ordered 3 meals and 2 kids meals. Get home to realize I got both kids meals and 2 bags with fries, I didn’t receive 2 sandwich’s and a 12 count nugget. I go back to the store and am confronted by whom I assumed is the manager ( gentleman with tattoos showing on his arms) he proceeds to tell me he’s the one who packed my order and he put my sandwich’s and nuggets in the back and makes me buy them again instead of making it right. This location has horrible service. Long waits and incompetent management. I live down the street from here that’s the only reason I come to this location
Atmosphere: 2
Food: 3
Service: 1
Valerie Young
I have had my order wrong here multiple times. They dont have people taking order outside during busy hours like all other locations. They are slow. They only have one line for orders. The other line is for online orders.
Service: 1
TKC
Great experience as always. Keep it up.
Atmosphere: 5
Food: 5
Service: 5
Joshua Valdez
Super slow for a Chick fill a. If Chick fill a didn’t have such fresh tasting salad I would go somewhere else.
Atmosphere: 1
Food: 4
Service: 1
chris lyle
This is one of the worst managed Chick-fil-A’s I have ever been to. They take forever in the drive thru and are not much better when you go inside. I am all about having fun at work, but not when you have a line of people waiting for their food.
Atmosphere: 3
Food: 4
Service: 1
Skylar Withrow
Extremely slow and gave my food to someone else and tried to give it to us without remaking it.
I got my order and it was fine but it was missing all the sauces… i made sure to ask multiple times as they offered it but I didn’t get any at all… everything else was good
Atmosphere: 3
Food: 4
Service: 3
LUIS PRIEGO
No noise
Atmosphere: 5
Food: 5
Service: 5
Sherrie J
I absolutely love this place. Me and my friend ordered the salads. They were amazing. The restrooms were clean. The floor was clean.
Atmosphere: 5
Food: 5
Service: 5
Alex Lonac
There is always excellent service however chicken in the sandwich was ??? so I given it to my cat's and none of 3 will touch it.I don't know what happened maybe bad box but it was uneaten by me or my cats.Trash waste food 😫
Atmosphere: 5
Food: 1
Service: 3
Mark S
I have a hard time understanding how this location is so much slower than every other chick fila I’ve ever been too. I order through the mobile through and it takes 20+ minutes every time.
Could probably eat at chilis faster than you can eat here.
Waited two hours for an order that never arrived
Atmosphere: 1
Food: 1
Service: 1
Every other time I place an order here, I have an issue. I have had to get into the habit of checking my order before I leave from the drive through due to this trend.
The order issues I have had included: missing items, providing the *wrong item*, including an ingredient I asked to be excluded in my entree, and irregularly small portion sizes.
Today when I went, I reported an issue with my order before I left, and the managers decided to do nothing about it, which means that employees are being taught the wrong message that customer satisfaction and doing the right thing aren’t the expectation anymore.
The taste of the food is good and the ingredients are of a good quality so I continue to be a customer (for now).
I know this location is newer, but management should train the employees to pay attention to detail and set a better example.
Atmosphere: 3
Food: 4
Service: 1
Everything is good at chick Fila. Super friendly people and good food.
Atmosphere: 5
Food: 5
Service: 5
The worst chick fil a in all the land!!!! Pathetic customer service and this is an issue that has been ongoing since this place opened !! Slowest - most lazy chick fil an ever .. management should be embarrassed
Atmosphere: 2
Food: 1
Service: 1
I ordered 2 kids meals and waited 25 mins after paying in the drive thru.
Another time I ordered 3 meals and 2 kids meals. Get home to realize I got both kids meals and 2 bags with fries, I didn’t receive 2 sandwich’s and a 12 count nugget. I go back to the store and am confronted by whom I assumed is the manager ( gentleman with tattoos showing on his arms) he proceeds to tell me he’s the one who packed my order and he put my sandwich’s and nuggets in the back and makes me buy them again instead of making it right. This location has horrible service. Long waits and incompetent management.
I live down the street from here that’s the only reason I come to this location
Atmosphere: 2
Food: 3
Service: 1
I have had my order wrong here multiple times. They dont have people taking order outside during busy hours like all other locations. They are slow. They only have one line for orders. The other line is for online orders.
Service: 1
Great experience as always. Keep it up.
Atmosphere: 5
Food: 5
Service: 5
Super slow for a Chick fill a.
If Chick fill a didn’t have such fresh tasting salad I would go somewhere else.
Atmosphere: 1
Food: 4
Service: 1
This is one of the worst managed Chick-fil-A’s I have ever been to. They take forever in the drive thru and are not much better when you go inside. I am all about having fun at work, but not when you have a line of people waiting for their food.
Atmosphere: 3
Food: 4
Service: 1
Extremely slow and gave my food to someone else and tried to give it to us without remaking it.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
I got my order and it was fine but it was missing all the sauces… i made sure to ask multiple times as they offered it but I didn’t get any at all… everything else was good
Atmosphere: 3
Food: 4
Service: 3
No noise
Atmosphere: 5
Food: 5
Service: 5
I absolutely love this place. Me and my friend ordered the salads. They were amazing. The restrooms were clean. The floor was clean.
Atmosphere: 5
Food: 5
Service: 5
There is always excellent service however chicken in the sandwich was ??? so I given it to my cat's and none of 3 will touch it.I don't know what happened maybe bad box but it was uneaten by me or my cats.Trash waste food 😫
Atmosphere: 5
Food: 1
Service: 3
I have a hard time understanding how this location is so much slower than every other chick fila I’ve ever been too. I order through the mobile through and it takes 20+ minutes every time.
Could probably eat at chilis faster than you can eat here.
Atmosphere: 4
Food: 4
Service: 1
Loading...