Chick-fil-A

8500 Lakeview Pkwy, Rowlett
(972) 373-1288

Recent Reviews

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Mark S

I have a hard time understanding how this location is so much slower than every other chick fila I’ve ever been too. I order through the mobile through and it takes 20+ minutes every time.

Could probably eat at chilis faster than you can eat here.

Atmosphere: 4

Food: 4

Service: 1

Leigh Becirevic

This is the SLOWEST chick-Fil-a I’ve ever been too! I always order through the app and while I expect time to get the order ready, I shouldn’t been waiting almost 10 minutes to get the food!

Atmosphere: 3

Food: 4

Service: 1

Kennedy c

I keep telling myself I’m going to stop coming to This chick fil a but then I forget, but they are always super slow to bring food out and often forget parts of my order! Sometimes I’ll just get a drink and I’ll wait in the mobile through with no cars In front of me for 20 minutes.

Service: 1

Hailey Ganster

The customer service at this store is terrible. I ordered a small five count nugget online and got to the store to pick it up and waited about 20 minutes, and no one even asked about what I was waiting for or noticed me at all. I eventually left 10
minutes later, without my food, because I was so over it. I’d like to rate the service zero stars, but I can’t.

Atmosphere: 1

Food: 1

Service: 1

Robert Weir

Slowest location I’ve ever been to. This is not the standard that Chikfila has set.

Atmosphere: 4

Food: 4

Service: 1

Kathy Evans

Order was totally wrong on take out. Returned after driving home. And my husband is disabled Veteran. They offered to make order right and give us a Brownie!!!
Unacceptable. This is at 66 and Dalrock

Atmosphere: 1

Food: 1

Service: 2

GraceHalime Kept

Super slow!?

Rebecca C

I hate leaving bad reviews but hoping this will motivate them to make some changes. Every time I get an order from here it’s either missing something or wrong. Today I got two salad dressings and a fork instead of sauce and a straw. I’m just going to stick with the older one farther down on 66, rarely have any issues with that one.

Atmosphere: 1

Food: 3

Service: 1

Tom Elliott

My home restaurant.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Brown Scramble Burrito Meal

Mos Melendez

Couteous and the food was hot. Always great to have helpful service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chick-Fil-A Waffle Potato Fries, Chick-Fil-A Chicken Sandwich

Cris Tranter

Always fast service and food is always fresh

Atmosphere: 5

Food: 5

Service: 5

Þ

I keep trying to give them a second chance, but I'm always disappointed. They have their newest employees working out in 100 degree heat and they don't know what they're doing. My order has ALWAYS been wrong or incomplete. Th first time they forgot my fries, the second time they didn't give me 1 of 2 meals, the third time they didn't include any sauces at all and no straws for my drinks. This place is a disgrace and needs to be reinvented with a new operator and better trainers.

Atmosphere: 1

Food: 2

Service: 1

Jody Nava

Very slow turn around. Not your typical service.

Kristin Nobis

Usually this place has good customer service but today whoever was taking orders was extremely rude and should not be taking orders again. Other staff are awesome welcoming.

Leah Deal

Extremely slow mobile and drive through every single time! Food is always missing something if not the food they forget straws or something!

Food: 3

Service: 1

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