Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
3109 Lakeview Pkwy, Rowlett
(214) 607-4742
About Chipotle Mexican Grill
Customers' Favorites
Chipotle Mexican Grill Reviews
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Man tbh reading these reviews I do relate.. there’s people who just HATE working there every time were ordering they just hate their job. Less ingredients shorten in the rice/meat/ cheese/ lettuce. Even the Chips was half of what we usually get. I have to ask for more and pay extra for just a regular scoop of ingredient. Literally seen them look at my bowl and “SEE” the lid pop off they (2) different people (2) different times and just placed it in the bag without fixing...read full review
Every time I walk in and and order they put less and less meet in my bowl. When I ask about it they tell me the manager has told them to only put that (low amount) of meat in the bowl. I’m serious and not exaggerating , the amount of meat is ridiculous!! They only put about less than half a spoon in my bowl when they used to put a whole heaped spoonful of meat in my bowl. 🥹🥹
Also an associate handled money and then went back to dispense chips and no gloves and didn’t...read full review
tortilla machine was broken so they couldn't heat up tortilla for the burrito. didn't even bother using the skillet to heat it up. was told he couldn't do it 🤦
Ratings
Menu
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 3PM |
| Thursday | Closed |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
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Chipotle Mexican Grill offers a varied dining experience depending on the day and crew. While some visits showcase flawless execution and efficient service, others can feel like a completely different location. The staff can sometimes feel rushed and not make customers feel welcome. The speed of service is generally good, allowing for a quick in-and-out experience, moving you through the line so fast. However, the quality of the food may not always meet expectations and can be cold and not very good. Specific issues mentioned include unavailable drink options, improperly sealed burritos, and incorrect orders, with diminishing portions of protein and guac. The staff's attitude and attentiveness can also vary, with some instances of poor customer service. Overall, Chipotle provides a mixed experience, with room for improvement in terms of quality control and customer service.