The supervisor/staff was very rude to customers and not trained well at all. I paid the additional $5 for double steak and still was NOT given double steak. I am very dissatisfied with the experience here.
Atmosphere: 1
Food: 1
Service: 1
Unknowinglytwo Unknowinglytwo
This place is very convenient for me during my lunchtime. I would appreciate if the food service representatives are more personable when serving the public and the food bar was just a little more clean. Thanks
Atmosphere: 4
Food: 4
Service: 2
Doggie Dog
Food was cold no fork or napkins
Atmosphere: 1
Food: 1
Service: 1
Z White
Good food
Mangle Swag (SFM)
The rice was undercooked, it was really hard and crunchy. Service was rude.
Atmosphere: 1
Food: 1
Service: 1
Dulce Anahi
Just picked up an order and this is what I got; I asked the lady to put bigger portions than what she was doing. She was training someone; she looked at me ignored me and pushed the bowl to the lady for me to pay. Do not come to this location.
Atmosphere: 1
Food: 1
Service: 1
Mohannad ElMetwaly
I would give a zero if i could, such a horrible branch, you people genuinely deserve to all be fired this is the second time you pull this crap, you need to be shut down
Disappointing portions, very inconsistent. With what you pay and the amount you get, doesn’t make it a reliable place to come.
Matt
My burrito was really small… I have been going to Chipotle for over a decade and I can’t believe how small the burritos are getting. I’m sending this review because my burrito was so small this visit it actually made me upset. I might be done with Chipotle if they keep doing this. Stop being cheap!
Atmosphere: 5
Food: 2
Service: 5
Joanna Acevedo
This location NEVER has anything ready! Especially white rice. I literally saw 10 people walk away because they had no white rice ready. Unfortunately for me, I had promised my kiddos Chipotle so I waited 12 minutes for white rice to be ready. Go to the Firewheel location instead! The food taste way better, the workers there are much nicer and they are a much cleaner location. I only come to the Rowlett location because its closer to me but when possible, I go to a different location.
Jasmin Dollmeyer
Jareth was the one who helped me! He actually helped me create a delish bowl with chips queso AND THEY HAVE MEXICAN COKE THANK GODDD BLESS UP. Jareth needs a raise for all that effort. He was lowkey fine too ;)
Atmosphere: 5
Food: 5
Service: 5
David Futrell
Had to wait 15 minutes in line. Went late in the evening and only 3 people were working.
The supervisor/staff was very rude to customers and not trained well at all. I paid the additional $5 for double steak and still was NOT given double steak. I am very dissatisfied with the experience here.
Atmosphere: 1
Food: 1
Service: 1
This place is very convenient for me during my lunchtime. I would appreciate if the food service representatives are more personable when serving the public and the food bar was just a little more clean. Thanks
Atmosphere: 4
Food: 4
Service: 2
Food was cold no fork or napkins
Atmosphere: 1
Food: 1
Service: 1
Good food
The rice was undercooked, it was really hard and crunchy. Service was rude.
Atmosphere: 1
Food: 1
Service: 1
Just picked up an order and this is what I got; I asked the lady to put bigger portions than what she was doing. She was training someone; she looked at me ignored me and pushed the bowl to the lady for me to pay. Do not come to this location.
Atmosphere: 1
Food: 1
Service: 1
I would give a zero if i could, such a horrible branch, you people genuinely deserve to all be fired this is the second time you pull this crap, you need to be shut down
Atmosphere: 1
Food: 1
Service: 1
Make sure you do correct portion size
Atmosphere: 1
Food: 5
Service: 1
The lady was so nice
Atmosphere: 5
Food: 4
Service: 5
Decent food, decent price
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
Disappointing portions, very inconsistent. With what you pay and the amount you get, doesn’t make it a reliable place to come.
My burrito was really small… I have been going to Chipotle for over a decade and I can’t believe how small the burritos are getting. I’m sending this review because my burrito was so small this visit it actually made me upset. I might be done with Chipotle if they keep doing this. Stop being cheap!
Atmosphere: 5
Food: 2
Service: 5
This location NEVER has anything ready! Especially white rice. I literally saw 10 people walk away because they had no white rice ready. Unfortunately for me, I had promised my kiddos Chipotle so I waited 12 minutes for white rice to be ready. Go to the Firewheel location instead! The food taste way better, the workers there are much nicer and they are a much cleaner location. I only come to the Rowlett location because its closer to me but when possible, I go to a different location.
Jareth was the one who helped me! He actually helped me create a delish bowl with chips queso AND THEY HAVE MEXICAN COKE THANK GODDD BLESS UP. Jareth needs a raise for all that effort. He was lowkey fine too ;)
Atmosphere: 5
Food: 5
Service: 5
Had to wait 15 minutes in line. Went late in the evening and only 3 people were working.
Atmosphere: 3
Food: 3
Service: 3
Loading...