Not sure why they advertise smokehouse chicken and in the heart of lunch hour and even in the hour after they do not have any. There was no time table for when it would be ready so thinking after lunch there should be some cooking and ready .. that was not the case . I’m a traveling person and when I am able to stop to eat I would like to know that what ever item is advertised all over the building and inside would be available this is ridiculous.. “sorry” doesn’t explain
Atmosphere: 3
Food: 2
Service: 1
Nina Brown
Please was empty and no one responded via drive through nor the phone. Totally horrible. Just shut down and close the freakin doors. What’s the purpose of having a restaurant if you’re not planning on serving.
Service: 1
De’Breeka
I asked for freshly fried chicken to my surprise they put the old chicken back in the grease 😑I ordered original not spicy. This place is an absolute disaster. Well miss Amy was absolutely amazing! Her spirit is very bright! She is the only reason I didn’t act out. I wouldn’t recommend this place to no one. They need to revamp management and cooks. They gave me fresh chicken but it was still fried in old grease. Like shut the whole place down at this point. 🙄.
Atmosphere: 1
Food: 1
Service: 1
Eli Rodriguez
I came in around 6:30 pm and walked bought 2 combos the two front register staff members was amazing very polite very helpful and understanding and the food was fresh and delicious the lobby was very clean everything organized I loved it!
Atmosphere: 5
Food: 5
Service: 5
rice
Honestly some of the worst service I’ve ever recieved, had to remind them multiple times of my things and they still forgot. Also ordered pick up for 7:30, came at 7:40 and they started making my food at almost 8.
Atmosphere: 1
Food: 3
Service: 1
Rick Mandoza
They take too Long and they have the food right there bt they wait for the rest of the food to be ready 😞 even tho it's there. Bt they did attend you well and take your order
Atmosphere: 3
Food: 5
Service: 3
Jaison George
Awesome
Atmosphere: 5
Food: 5
Service: 5
David Gantt
Church's Chicken used to be really good but now they are absolutely terrible. Nobody gives a crap about customer service, the food or getting anything correct on the simplest order.
Atmosphere: 1
Food: 1
Service: 1
Jeston Gonsalves
Worst experience ever. Very dirty atmosphere with trash kept at the entrance. Very unclean interiors. The service was very rude and unprofessional. I ordered without mayonnaise but got with mayonnaise! And I’m allergic! Yes, they did change it, but the taste??!! Absolutely dreadful.
Atmosphere: 1
Food: 1
Service: 1
justiss
worst churches ever dry a$$ chicken no meat always get everything wrong everything cold they never answer the phone and don’t even come to the window at the drive thru hours before closing never go here !
I ordered online, paid, and then when I went to pick up my meal, yall were closed! I paid almost $40 and got no food! Ridiculous! Website said yall were open till 10 but yall closed at 7!
Renee Moore
They did not complete my order . It was to be a 10 piece mix and it was totally messed up they give me a 8 piece like really churches chicken the chicken was half cooked smh y’all will never get my service again
Food: 1
Service: 1
Sandra Page
They did not complete ? my order properly. It was to be a 10 piece mix and it was totally ( tucked) up I live a pretty good ways to have to traveling back so they can correct my order. It had eight mini very small pinkie size wings hard ,as if they had been under light and rejected by others possibly. And two of everything else that go in a mix order. I was so displease . I genuinely look at my chicken when I get home because I figured it was gonna be perfect fresh and hot presentation. Churches you are failing your customers. 1700 Dalrock Road in Rawlett, TX 75088 I called for 3 days but you would never answer your phone. Why the heck you don't answer all day for 3 days. You are very much aware of these problems. This is the 3rd day I will be in your stor soon as I can drive back to your town about this issue. Corporate seems to be Popeyes Chicken they don't answer phones withers. Now this concerns my curiosity about your operation I will dig further into this matter. ~SP
Atmosphere: 5
Food: 1
Service: 1
Drey D
Terrible. How are you out of sides and chicken at 7:30?!? Sounds lazy to me. But what do I know? The one is Sachse is hands down the best. This one is hot trash. Tenders and everything was stale. Were they saving the good stuff to take home?
Not sure why they advertise smokehouse chicken and in the heart of lunch hour and even in the hour after they do not have any. There was no time table for when it would be ready so thinking after lunch there should be some cooking and ready .. that was not the case . I’m a traveling person and when I am able to stop to eat I would like to know that what ever item is advertised all over the building and inside would be available this is ridiculous.. “sorry” doesn’t explain
Atmosphere: 3
Food: 2
Service: 1
Please was empty and no one responded via drive through nor the phone. Totally horrible. Just shut down and close the freakin doors. What’s the purpose of having a restaurant if you’re not planning on serving.
Service: 1
I asked for freshly fried chicken to my surprise they put the old chicken back in the grease 😑I ordered original not spicy. This place is an absolute disaster. Well miss Amy was absolutely amazing! Her spirit is very bright! She is the only reason I didn’t act out. I wouldn’t recommend this place to no one. They need to revamp management and cooks. They gave me fresh chicken but it was still fried in old grease. Like shut the whole place down at this point. 🙄.
Atmosphere: 1
Food: 1
Service: 1
I came in around 6:30 pm and walked bought 2 combos the two front register staff members was amazing very polite very helpful and understanding and the food was fresh and delicious the lobby was very clean everything organized I loved it!
Atmosphere: 5
Food: 5
Service: 5
Honestly some of the worst service I’ve ever recieved, had to remind them multiple times of my things and they still forgot. Also ordered pick up for 7:30, came at 7:40 and they started making my food at almost 8.
Atmosphere: 1
Food: 3
Service: 1
They take too Long and they have the food right there bt they wait for the rest of the food to be ready 😞 even tho it's there. Bt they did attend you well and take your order
Atmosphere: 3
Food: 5
Service: 3
Awesome
Atmosphere: 5
Food: 5
Service: 5
Church's Chicken used to be really good but now they are absolutely terrible. Nobody gives a crap about customer service, the food or getting anything correct on the simplest order.
Atmosphere: 1
Food: 1
Service: 1
Worst experience ever. Very dirty atmosphere with trash kept at the entrance. Very unclean interiors. The service was very rude and unprofessional. I ordered without mayonnaise but got with mayonnaise! And I’m allergic! Yes, they did change it, but the taste??!! Absolutely dreadful.
Atmosphere: 1
Food: 1
Service: 1
worst churches ever dry a$$ chicken no meat always get everything wrong everything cold they never answer the phone and don’t even come to the window at the drive thru hours before closing never go here !
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
tenders were old and dried out
Atmosphere: 3
Food: 2
Service: 5
I ordered online, paid, and then when I went to pick up my meal, yall were closed! I paid almost $40 and got no food! Ridiculous! Website said yall were open till 10 but yall closed at 7!
They did not complete my order . It was to be a 10 piece mix and it was totally messed up they give me a 8 piece like really churches chicken the chicken was half cooked smh y’all will never get my service again
Food: 1
Service: 1
They did not complete ? my order properly. It was to be a 10 piece mix and it was totally ( tucked) up I live a pretty good ways to have to traveling back so they can correct my order.
It had eight mini very small pinkie size wings hard ,as if they had been under light and rejected by others possibly.
And two of everything else that go in a mix order. I was so displease . I genuinely look at my chicken when I get home because I figured it was gonna be perfect fresh and hot presentation. Churches you are failing your customers. 1700 Dalrock Road in Rawlett, TX 75088
I called for 3 days but you would never answer your phone. Why the heck you don't answer all day for 3 days. You are very much aware of these problems. This is the 3rd day I will be in your stor soon as I can drive back to your town about this issue. Corporate seems to be Popeyes Chicken they don't answer phones withers. Now this concerns my curiosity about your operation I will dig further into this matter. ~SP
Atmosphere: 5
Food: 1
Service: 1
Terrible. How are you out of sides and chicken at 7:30?!? Sounds lazy to me. But what do I know? The one is Sachse is hands down the best. This one is hot trash. Tenders and everything was stale. Were they saving the good stuff to take home?
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries, Honey-Butter Biscuit, 12pc Meal, Mashed Potatoes
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