Church's Texas Chicken
1700 Dalrock Rd, Rowlett
(972) 303-8946
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
It would probably have been good if they didn't lie about what time they closed. I showed up before they were supposed to have closed and it looked as if they had been closed for awhile.
Service: 1
I have frequently visited this establishment. My last two visits were not uo to par. The visit prior to this one, I paid for a family meal, they forgot to give me my drink, after having to wait, then go in to see my order sitting on the counter.
Last night, I took photos, I wanted the 4.99 combo advertised. Charged me for regular price sandwich. Change was short by 20 cent, and got to door with order, looked inside, NO FRIES. Had to go back to counter to request them. So.ething is lacking in the training process. Hope ya get better. Praying that you do better next time.
Atmosphere: 3
Food: 5
Service: 3
recently visited this place again on my way back from work and ordered a 5 tender combo , The tenders where dry and they put in 1 spicy tender in even tho i didn’t ask for them spicy , Lobby was dirty and the sweet tea wasn’t even remotely sweet it tasted watered down , It was such a let down since last time i came the place was clean and most importantly both the Tea and tenders where delicious.
Also not affecting the review but came to find out Alex does not work there no more which is such a bummer since he was a sweetheart and really helpful.
Food: 2
Service: 1
I live across the street, I frequent this place, sometimes the chicken is fresh, sometimes it is not. I use to be a Store Leader for a chicken place on the east coast, Royal Farms for 4 years, this place specifically this location is so disappointing, dirty, grimy, not clean, dried up food pieces all over, not cleaned in dining area, the workers well a majority of them are not friendly but the bigger guy with the beard goatee is, he always takes care of the customers but the girl that looks like a giant Dora the explorer, she was moving slower than a snail in molasses trying to get to her food stamps. She rang up the couple in front of me, then turned around to stare at nothing then took two drive thru orders before she helped the couple that was waiting in front of me and then I left because I work from home and I wanted my lunch, I just wanted my god damn lunch how hard is it to train someone to have a sense of URGENCY! On my life I never hired anyone to be slow, if you were slow you didn’t stand a chance, get your training dept in here and fix this, I waited 25 minutes and she didn’t even say welcome to church’s or acknowledge my presence, the worst customer service I have ever seen IN MY LIFE. I’m going to be calling the health dept after work and have them do a visit. Sense of urgency church’s! Yal maybe need to go to CHURCH and pray the lord Jesus of chicken world can give yall some wings and hot chicken wings, wings to FLY THESE SLOW PEOPLE OUTTA THERE. Please reach to me to resolve this or I will just call the health dept and shut this place down.
Atmosphere: 1
Food: 1
Service: 1
I had a very disappointing experience at this location. The restaurant was not clean, tables were left dirty, and the staff seemed to be moving extremely slowly. Employees did not acknowledge customers, and their attitude came across as unhelpful and dismissive.
On October 29, 2025, around 3:20 PM, I went to pick up my food during my lunch break and ended up waiting over 36 minutes without being assisted. I ultimately had to leave without my order because no one seemed willing to help.
This isn’t the first time I’ve experienced issues here; previous visits have also included incorrect orders and poor service. The team working this shift needs serious retraining in both customer service and efficiency.
Atmosphere: 1
Food: 1
Service: 1
Church’s chicken has the best fried okra.
Atmosphere: 5
Food: 5
Service: 5
The new manager is amazing I will continue to start coming to this place
Atmosphere: 5
Food: 5
Service: 5
Ruben and Diane had excellent customer service, great food
Atmosphere: 5
Food: 5
Service: 5
Expensive for chicken or maybe it's just me?
Atmosphere: 3
Food: 3
Service: 4
Don’t let that 3 star fool you, this place has soul. Just sometimes they run out of stock of good food. The staff are very kind
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
The gentleman at the front was super friendly, very customer oriented. It was my first time over there and it was a quick bite to each and do some work. Wouldve stayed longer and ordered more food but duty calls.
Atmosphere: 4
Food: 5
Service: 5
Good chicken!
Atmosphere: 5
Food: 5
Service: 5
I ordered a Chicken breast and opened up the box and it had been deep fried several times and looked so burned. They said they would make another one. It was about 15 mins and they gave me a bag with another chicken. I opened the bag it was so angry and it looked exactly like the same piece. I went back and saw all of them were exactly like what both pieces looked like. They said I could get chicken tenders instead. Omg all of their food was all old and the chicken had been cooked several times in old grease!!
The worse experience EVER!!
Atmosphere: 1
Food: 1
Service: 2
Ice cold wings
Atmosphere: 1
Food: 2
Service: 5
Spicy chicken wrap had just a lot of cheese and stale chicken strip and made me sick
Food: 1
Loading...