I just waited 20 mins inside the store for blizzards. Young employees, male and female talked to each other more than they worked. Poor management or none at all
Food: 2
Service: 1
Lauren Camille TV
Alicia was very sweet!
Atmosphere: 5
Food: 5
Service: 5
Ness Walker
It's a dairy Queen, what's not to like? I only have ice cream when I come here. I know lots of people like their fast food, but I'm not particularly one of them. I always get the Heath blizzard with extra Heath and love it every time. What's not to love?
Atmosphere: 5
Food: 5
Service: 5
Christopher Johnson
If you stop at this Dairy Queen make sure you don't have an appointment in the next hour. It's the slowest drive thru we've ever experienced, and it's that way EVERY TIME WE'VE GONE.
Atmosphere: 3
Food: 3
Service: 1
Janie Ramos
On April 4, 2024 at 3:40 pm I went to DQ in Rowlett, TX (4510 Lakeview Pkwy, Rowlett TX 75088). The drive-thru lady was very reckless and disrespectful. I was asking her for 5 small size vanilla shakes and she told me that she didn't have banana. I didn’t say banana. I asked her if she has milkshakes and she tells me yes. Well, I ask her again for 5 vanilla shakes. Then, she speaks and says something that neither my daughters nor I understood. Then, the lady yelled at me over the intercom and she told me to go to the window. At the window I was assisted by a young man who was not friendly either. He was not polite to me. They handed me the dirty and dripping milkshake glasses. This is the second time I have had the same experience and with the same employee. Both the lady and the other employee have no manners.
Atmosphere: 1
Food: 4
Service: 1
Jamie R.
Don’t get me wrong, the milkshakes taste great. However, the employees I encountered today treated their customers like trash. Went through the drive thru and the lady screamed at my mom and was extremely impatient when we simply could not understand anything she was saying through that awful microphone. We kept repeating ourselves just for her to sigh and made us go through the next window and order there. It was a simple order of 5 small milkshakes. Pulling up to the next window, the man there also had no manners whatsoever. This occurred at around 3:40-3:45 pm. If you are unhappy with your job, don’t put it on the customers, have some decency and have manners.
Atmosphere: 1
Food: 4
Service: 1
DJ Danno G Martin
Kid-friendliness: Very nice
Recommended dishes: Sandwich
iiiNNerG Boost
Everything everythang
Atmosphere: 5
Service: 5
Barbie
Got a nacho just now from this location and the chips are disgustingly stale. Why did I pay almost 6 bucks for a pile of old @ss chips with cheese on em?
I just waited 20 mins inside the store for blizzards. Young employees, male and female talked to each other more than they worked. Poor management or none at all
Food: 2
Service: 1
Alicia was very sweet!
Atmosphere: 5
Food: 5
Service: 5
It's a dairy Queen, what's not to like? I only have ice cream when I come here. I know lots of people like their fast food, but I'm not particularly one of them. I always get the Heath blizzard with extra Heath and love it every time. What's not to love?
Atmosphere: 5
Food: 5
Service: 5
If you stop at this Dairy Queen make sure you don't have an appointment in the next hour. It's the slowest drive thru we've ever experienced, and it's that way EVERY TIME WE'VE GONE.
Atmosphere: 3
Food: 3
Service: 1
On April 4, 2024 at 3:40 pm I went to DQ in Rowlett, TX (4510 Lakeview Pkwy, Rowlett TX 75088). The drive-thru lady was very reckless and disrespectful. I was asking her for 5 small size vanilla shakes and she told me that she didn't have banana. I didn’t say banana. I asked her if she has milkshakes and she tells me yes. Well, I ask her again for 5 vanilla shakes. Then, she speaks and says something that neither my daughters nor I understood. Then, the lady yelled at me over the intercom and she told me to go to the window. At the window I was assisted by a young man who was not friendly either. He was not polite to me. They handed me the dirty and dripping milkshake glasses. This is the second time I have had the same experience and with the same employee. Both the lady and the other employee have no manners.
Atmosphere: 1
Food: 4
Service: 1
Don’t get me wrong, the milkshakes taste great. However, the employees I encountered today treated their customers like trash. Went through the drive thru and the lady screamed at my mom and was extremely impatient when we simply could not understand anything she was saying through that awful microphone. We kept repeating ourselves just for her to sigh and made us go through the next window and order there. It was a simple order of 5 small milkshakes. Pulling up to the next window, the man there also had no manners whatsoever. This occurred at around 3:40-3:45 pm. If you are unhappy with your job, don’t put it on the customers, have some decency and have manners.
Atmosphere: 1
Food: 4
Service: 1
Kid-friendliness: Very nice
Recommended dishes: Sandwich
Everything everythang
Atmosphere: 5
Service: 5
Got a nacho just now from this location and the chips are disgustingly stale. Why did I pay almost 6 bucks for a pile of old @ss chips with cheese on em?
Food: 1
Service: 4
Great foodParking: Great parking
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Steak Fingers
Restaurantji Recommends
come here all the time great food and great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
the service was goodParking: 20 spots
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Fast great service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Fingers
Good but sticky floorDietary restrictions: Dairy free, gluten free ice cream barsParking: Good
Atmosphere: 2
Food: 5
Service: 5
I love Dairy Queen Rowlett! Been a staple for me since childhood. Clean facility and helpful, friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Cheesecake, Steak Fingers