Jimmy John's

3701 Lakeview Pkwy suite 106, Rowlett
(469) 395-0433

Recent Reviews

ashley nance

Employees are rude and lazy!! They give you attitude over curbside orders, even if you add a tip! The lady that was working today was BEYOND rude and wouldn’t bring my food out. We won’t be eating here anymore just based on the customer service alone.

Atmosphere: 1

Food: 3

Service: 1

Charlie Gunner

Worst customer service ever! The lady that was working was incredibly rude and lazy. The worst part was the customer in front of me had a similar experience. I hope the management fire her before she runs off too much more customers. At this point I won't be coming back!

Atmosphere: 1

Food: 1

Service: 1

Christopher Rigel

Rude staff that don't care at all. Save your time and frustration and go to Jersey Mike's.

Atmosphere: 1

Food: 1

Service: 1

Bee B

This sandwich was

Atmosphere: 5

Food: 5

Service: 5

Madison Hare

Got curbside pickup. Link was not working to let them know I was there so I had to call. The man who answered was very short and rude. Then, when my food came, I asked the employee who brought the food to me if there was a straw for my drink in the bag. She said “no, have a good day” and went back in! Didn’t come back to give me a straw! Very unimpressed.

sahleem thomas

I gave it 5 stars due to my service in the past. Yesterday, I had one lady in the front she greeted me and made my sandwich. I go back today two employees in the store. Both look at me, and neither of them greet me. So I stood there and decided that if you can't take the time to greet me. Then you might not have the time to make my sandwich right. So I left.

Atmosphere: 5

Food: 5

Service: 5

Nathan Jimenez

Terrible service, terrible employees, and they always close early and randomly throughout the day. Please beware stay away!

Atmosphere: 1

Food: 1

Service: 1

Loyd Killebrew

I didn’t realize that you offered toasted sandwiches. My bad. But I will be back. Thanks for the great food. Wayne K.

Atmosphere: 4

Food: 4

Service: 4

Hieu Huynh, OD

Apparently this location doesn’t want to make any money. We went by for lunch, but couldn’t get lunch because the doors are locked. No note or signs of intelligent life.

Service: 1

Hieu Huynh, O.D.

Apparently this location doesn’t want to make any money. We went by for lunch, but couldn’t get lunch because the doors are locked. No note or signs of intelligent life.

Service: 1

Deeann Nelson

I didn’t get nothing the doors where locked at 3:35 in the afternoon. Never had I seen everything said open but there was not anybody in the store I could see. Very disappointed. I was supposed to have taking my fiance lunch. I think this was very upsetting by the time I go somewhere else & get it to him he had no time to eat. Just thought y’all should be aware that they lock the door during business hours. Will not rely on them again.

Atmosphere: 1

Food: 1

Service: 1

Hieu Huynh

Apparently this location doesn’t want to make any money. We went by for lunch, but couldn’t get lunch because the doors are locked. No note or signs of intelligent life.

Service: 1

Aimee Jenkins

I'm sitting in the lobby waiting on my sandwich while I'm. Again with the blaring rock music.... "Don't Fear the Reaper" is blasting through the speakers so loud you can't even about what you want to order. One employee taking orders, making the sandwichs, and using the register all with the same pair of gloves on. Touching all kinds of different things while still wearing the same gloves to fix food. She actually told the customer infront of me that she was on a personal call on her earbud and he'd have to wait a minute. She was so rude to him. It was crazy. When I walked up to the counter she literally just stood there and stared at me and then said can I help you in a sassy attitude. I get that you're alone but you still have to consider proper hygiene and being polite to your customers.

Atmosphere: 1

Food: 2

Service: 1

Bryan M.

The very worst JJs that I have ever been to. Service is absolutely awful. Tried to inform corporate of an issue because I found what I would consider to be a safety hazard and nothing was done. This location has nose dived severely.

Atmosphere: 2

Food: 4

Service: 1

Deanna Pearce

Ordered online at 7pm, went to pick it up and the doors were locked. Rude employees said store was closed and they cancelled my order. This is the second time this has happened!

Service: 1

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